Health Insurance

Important Notice for All F-1 Status Students

City College of San Francisco international students are required by federal law to maintain minimum essential health insurance coverage. The college has mandated that F-1 visa students must fulfill these requirements by enrolling in the coverage chosen by the college for our international students. All City College of San Francisco international students who are here on an F-1 visa are therefore required to purchase health insurance through Relation Insurance with Aetna. This policy provides excellent medical coverage at a competitive price. Once you have enrolled in your health insurance for the term, you will be able to choose your doctor(s) from a large number of health care providers in the San Francisco and Bay Area communities who are part of the Aetna network. The student plan is called "Passport to Healthcare Primary PPO".

This insurance is mandatory for all F-1 international students. The deadline to purchase this insurance is the last day to add classes for the Fall and Spring terms. Please consult the academic calendar for specific dates.

Enroll Now

For Academic Program Students

Please visit Ascension Benefits and Insurance Solutions, Inc. website:


Come to Cloud Hall Room 212

Please allow a minimum of 1-2 business days for your payment to be processed,
and for your hold on WEB4 to be removed.

For Conditional Admission or Intensive English Program Students

Please visit Ascension Benefits and Insurance Solutions, Inc. website: 


Come to Cloud Hall Room 212

Insurance Assistance

Visit the Office of International Student Programs (OIP) in Cloud Hall, Room 212. Our office hours are generally:

Monday, Tuesday, Friday: 9:30am to 1:30pm

Wednesday, Thursday: 11:30am to 4:30pm

Or Call 1-415-239-3895 to make an appointment.

Frequently Asked Questions

  • What does the health insurance for CCSF F1 visa students cover (include)?
    The policy provides excellent benefits, including a generous maximum benefit per Injury or Sickness of $250,000 per year and 90% coverage for most physician and clinic/hospital services within network, minus a co-pay, if applicable. A $20 co-payment is required to see a doctor. A $20 co-payment is always required to go to Urgent Care a $50 co-payment is required for a visit to a hospital, and there is a $250 co-payment if you go to an emergency room.
  • What if I have a pre-exisiting condition when I begin my studies at CCSF? Will it be covered by this insurance?
    The insurer does not pay benefits for loss due to pre-existing conditions during the first 6 months of coverage. Pre-existing conditions are only covered for students who have been enrolled in the City College of San Francisco international student insurance plan for at least 6 months prior to the 2018-2019 plan year.
  • Where can I find more information?
    Specific information on the Relation Insurance policy that has been chosen for CCSF F-1 visa students is available online at for students in the Academic Credit Program, and for students in the Intensive English Program (IEP). Please read the brochure carefully in order to understand which illnesses and injuries are covered and which are not; those not covered are called "exclusions". There are many terms, such as "exclusions" that are used when discussing insurance.
    Click here for answers to common questions (FAQ).
    Click here for a summary of benefits.

  • Where or how should I submit my proof of insurance coverage?
    Once you have purchased your health insurance through Ascension Benefits and Insurance Solutions, a roster of enrolled students will be updated and sent directly to the Office of International Programs, the following business day. You will not need to provide proof of insurance enrollment yourself unless requested by a CCSF OIP staff member if you are in the academic credit program.  Intensive English Program students will need to provide proof of health insurance enrollment to the IEP coordinator, Catherine Hartman, when requested.
  • Can I purchase my own insurance?
    No other insurance policies will be accepted as a substitute for the one that CCSF requires. Insurance coverage must be purchased and renewed each semester as directed by the International Education Office. International students attending CCSF are required to purchase the medical insurance policy authorized by CCSF, unless the student has health insurance through their spouse, domestic partner, or parent's employer here in the US or through a governmental scholarship. In both cases,  the insurance company must be in full compliance with applicable US federal laws and the Claims Administration must be based in the USA. The policy must also meet the college's requirements. If you feel that you qualify for a waiver, please come to the International Education Office (Cloud Hall 212) to ask for a "Request for Waiver for Health Insurance". Proof of benefits/coverage is required and each waiver must be evaluated and approved on its own merits. Granting of a waiver will only be given if the paperwork is complete and the substitute health insurance policy meets all requirements.