Have questions about learning online? Read through some of our most frequently asked questions to get the answers!
If you are registered for a class, and the class has started, you should see the class on your Canvas dashboard. You might see a class before the start date, but this depends on the teacher.
When will I see my class? You should see the class in your Canvas dashboard on the first day of class (check the schedule of classes for the start date, it might not be first day of the semester.) If you do not see the class, please make sure you are fully registered for the class (waitlisted students do not see classes in Canvas). If you registered within the last 4 hours, you might not see the class until 6 hours after registering.
Before your class begins, you can view the class in Canvas by clicking on Courses, selecting All Courses, and scrolling down to Future Enrollments, but you cannot access them until they start.
Note: Please contact the CCSF helpdesk if you do not see the class and you believe you have been registered for the class for over 6 hours and the class has already started.
All CCSF classes should have a Syllabus in Canvas for student viewing. Note that you might not see the Syllabus until the first day of class, and if you do not see the Syllabus after the first day of class, you should contact your teacher.
Learn how to view the Syllabus in Canvas.
Learn how to use the Canvas Inbox in Canvas.
Note: If the course has not started or it has ended, you can write to the teacher’s CCSF email. It’s best using your school email account. To find the teacher’s email address, go to the schedule of classes, find the class, and click on the teacher’s name.
If you need help with Canvas, such as viewing grades, submitting coursework or any Canvas functions, please contact Canvas chat.
Do not contact the CCSF help desk for Canvas related questions.
For login, RAM ID or enrollment issues, please contact the CCSF helpdesk.
If you are a new student (not enrolled last semester), follow these steps to apply to CCSF.
If you are a continuing student, register in your myRAM portal. Learn more about registering for classes at CCSF.
If you are a continuing student, register in your myRAM portal. Learn more about registering for classes at CCSF. Learn more about how to find online courses in the Class Schedule.
Yes! As long as you do not have any holds on your record you can register using your myRAM portal. Learn more about how to find online courses in the Class Schedule.
If you are a new student, please read your initial CCSF welcome email for instructions. Claim your RAM ID according to those instructions, and use that username and password to log in to Canvas.
If you still can't log in, please contact the CCSF helpdesk.
All the courses are taught by CCSF faculty members.
Students can check if a course is transferable by referring to the CCSF Course Catalog or by going to the Assist website.
Online courses cost the same amount as regular on-campus classes. Go to the Tuition & Fees for current fees.
Learn about the waitlist system at CCSF. Often students drop from a course and space is available on the waitlist. You can also try sending an email to the instructor. The instructor can provide you with direction about the possibilities of adding the course.
You can still add an online class after the open registration period. Learn more about the add/drop procedures at CCSF.
Equivalent "total classroom lecture hours" is 17.5 times the weekly lecture (contact) hours as stated in the CCSF Course Catalog. This is the same whether the course is face-to-face or from a distance.
The ACCT 1 course is a 4-unit course, with 5 lecture hours (Lec-5). Students are charged for 4 units, but required contact (online lectures, quizzes, discussions, etc) is the equivalent of 5 hours/week for 17.5 weeks. Homework is extra. So the total classroom lecture hours for this course is 5 x 17.5 = 87.5.
All CCSF information will be sent to you there. You do have the option for adding a new default email account or text number as an alternative method of communication in Canvas.