How CCSF Communicates During Known Canvas Outages
- Students receive a message via your school email as soon as a known Canvas outage is confirmed.
- Your instructors and college employees are notified of the Canvas outage.
- The Office of Online Learning monitors the outage until it is resolved.
- You’ll get another message via your school email when Canvas is back online.
- If you are concerned about your course work, you may contact your instructor (see Employee Directory). Your instructors may adjust deadlines as needed.
Note on Canvas Outages Over Holidays or Noninstructional Days:
Canvas outages during noninstructional days (e.g., holidays or weekends) or during off hours may not trigger immediate messaging to faculty and students. You are encouraged to monitor the Canvas Status page linked above to check whether a Canvas outage is in progress.
