CCSF is currently operating on a remote basis and buildings are not accessible at this time. During this time, Student Affairs are modifying services to be able to continue to support you remotely. For college wide updates, please read COVID-19 Updates and Plans to Return to Campus. Visit the CCSF Virtual Campus to find information about our remote services.

Visit the CCSF Virtual Campus

Veterans Services Logo

Support for CCSF Veterans

Veterans Services is comprised of our Veterans Educational Transition Services (V.E.T.S) Office & the Veterans Resource Center (VRC), located in Cloud Hall, Rooms 332 &333 on the Ocean Campus. Services include veterans academic counseling, certification of VA GI Bill®*, and special events and activities for veterans. The Veterans Services partner with the SFVA Student Veteran Health Program to offer assistance with enrollment in VA health care as well as regular mental health and social work services on the Ocean Campus. We have also expanded our support by partnering with Swords to Plowshares, a San Francisco Bay Area based organization that offers Pro Bono legal services for Veterans needing assistance with military discharge upgrades through the DoD. Our staff is dedicated to serving those who have served and their families navigate the complex process of using any VA education benefit. 


VA Contact & Other Information

GI Bill® Help Line: Questions about your GI Bill? Give them a call, 888-442-4551

About GI Bill® Benefits: Learn more about VA Education Benefits

GI Bill® Comparison Tool: Check out details such as the current VA BAH, Tuition and Fees, Book stipend amount and more


Services We Offer


  • Receive general information about using veterans educational benefits at CCSF
  • Meet with a Veteran Academic Counselor for education and career planning assistance (required if using VA educational or vocational benefits)
  • Speak with a Certifying Official (who processes VA educational/vocational benefits)
  • An opportunity to participate in the VA Work-Study program
  • Hear from guest speakers during at from the community and campus resources
  • Speak with other CCSF student veterans
  • Study, eat or hang out in the Veterans Resource Center (VRC) (currently closed due to COVID-19)
  • Speak with a VA social worker from our SFVA Student Veteran Health Program
  • SVHP Social Workers Bridget Leach, LCSW (415-200-6933) & Kathleen Mink, LCSW (415-254-6842)
  • Enroll in VA health care, find out about local VA medical, mental health & other CCSF & community resources, schedule SFVA medical, mental health, and some other specialty appointments, receive information or referrals to programs such as Disabled Students Programs & Services (DSPS) at CCSF (for testing or other class accommodations for veterans with disabilities).
  • Veterans Crisis Line: 800-273-8255, Press 1 for Veterans (Available 24/7)
  • SFVA TLC (telephone linked care line w/ 24/7 Advice Nurse): 800-733-0502
  • SFVA Emergency Department (4150 Clement Street @ 42nd Ave, SF 94121) is open 24/7 for urgent and emergency medical and mental health issues
  • Veterans may also enroll in VA health care on-site at the SFVA Medical Center at Member Services (same address: 4150 Clement St, SF)
  • Swords to Plowshares "On Call" assistance for Veterans (DoD discharge upgrades and other legal services) Phone Number: 415-798-8387 
Tips & Reminders
Steps for Certification & Transcript Information
Early completion of the steps for certification will help ensure a more timely payment of VA educational benefits. You will find the Checklist for student veterans at the link below.

Transcript Information:
Due to the shelter-in-place order, transcripts should be sent electronically if at all possible. When sending transcripts, select City College of San Francisco. If an email address is required, students should use

Student Veterans MUST submit their official transcripts by the end of their 1st semester here at CCSF.

If mailing transcripts are the only option, students should use the following address:
Office of Admission & Records
City College of San Francisco
50 Frida Kahlo Way, MUB 180
San Francisco, CA 94112
Priority Registration
Spring 2022 Priority Registration Date: November 29th 2021
Veterans are listed under the 1st Priority Group - Priority Registration is generally available to Veterans about 2 - 4 months prior to the first day of school. Contact the VETS Office to confirm your priority registration status.

Students (including Veterans) can lose their priority registration if:
(Excerpt from Title 5 § 58108. Registration and Enrollment Procedures.)

(1) is placed on academic or progress probation or any combination thereof as defined in section 55031 for two consecutive terms; or
(2) has earned one hundred (100) or more degree-applicable semester or quarter equivalent units at the district.
Remote/Lecture/In-Person/Residence VS Online Courses for Veteran Purposes Explained
When enrolling for courses in 2022 or any subsequent term, students will need to enroll in
approved resident (REMOTE, LECTURE, IN-PERSON OR RESIDENCE) classes to continue receiving their MHA at the resident rate.
Otherwise, students will receive the online rate (half the national average)

When using your myRAM Student Portal to register for classes that are on your Education Plan developed with a Veterans Academic Counselor, the courses MUST be listed as the following: REMOTE, LECTURE, IN-PERSON OR RESIDENCE, to count towards your unit total for Full time which is 12 units for Spring and Fall.

You can register for courses listed as Online, however to get the full BAH rate you need AT LEAST 1 course that is listed as REMOTE, LECTURE, IN-PERSON OR RESIDENCE on your schedule per semester.

If you register for Online classes only you will receive the online BAH rate.
Qualifications for Veterans out of state waiver (AB13)
Important: Out of State Fees
If you enroll at CCSF within 3 years of your discharge date by the first day of the semester and maintain continuous enrollment, you might be eligible for the out-of-state fee waiver at CCSF. If you hare within 3 years of discharge, you will be listed as an out of state student, but the VACA Waiver if applied will wave the out of state fees and you will be charged in-state tuition, which is covered by the Post 9/11 GI Bill.

Once you have lived in California for 1 year and 1 day you will need to complete the California Residency Reclassification Request and show proof of "boots on the ground" in California by sending in the listed documents along with the Reclassification Form:

The following documents may be used to clearly demonstrate physical presence in California:

Bank account statements
Utility bills (PG&E)
Cellphone or landline billing statement
W2 wage and tax statement (must submit the last two years' W2 statements).
Paycheck stubs
Official lease or rental agreement

( )

For any further questions regarding out-of-state fee waivers, please contact the Veterans Services at 415-239-3486.

Note: VA benefits do NOT pay out-of-state fees.
Out of State Students
At this time, out of state students who do not physically live in California are not permitted to take fully online or online courses with required on-site meetings at City College of San Francisco.

Federal regulation requires institutions offering distance education to acquire authorization from any U.S. state in which it “operates.” City College does not have the required permission for students from other states to take courses at City College. This permission is required to maintain eligibility for students of that state to receive federal financial aid.

Until further notice, City College is not filing for authorization to operate in other states. We recommend that out of state students seeking community college courses look for classes offered from an institution in their own state.
Satisfactory Academic Progress
(SAP) Standards
What is Satisfactory Academic Progress (SAP)?
Satisfactory Academic Progress standards are broken down into two standards: Qualitative and Quantitative. The Qualitative Standard is a Grade Point Average (GPA) requirement, while the Quantitative Standards are a Completion Rate requirement and a Maximum Time Frame (MTF) requirement.

GPA: Maintain a Cumulative GPA of 2.0 or Higher
- Once grades post at the end of the semester, the overall GPA is used calculated. A, B, C, D, and F grades will be used in the calculation. P/NP (Pass/No Pass) grades and transferred coursework will not be used in the calculation.
Completion Rate: Complete 67% of All Attempted Units
- A, B, C, D, F, W, FW (Fail to Withdraw), P, NP, I (Incomplete), RD (Report Delayed), or MW (Military Withdrawal) grades will be used to calculate completion rate. Transfer coursework officially submitted and evaluated by Admission and Records will also be included in the calculation.
- Formula: Total Units Earned ÷ All Units Attempted = Unit Completion Rate

For more information on SAP follow the link below
Military Withdrawal
If you have been Certified for the semester and receive military orders, please contact the Admissions and Records Office (A&R). You will need to Request a Military Withdrawal (MW). You will need to email your request to A&R.
Contact Credit Admissions:

Admission and Records Office
Ocean Campus, MUB 188

Admissions Virtual Help Counter hours:
Monday - Friday
10:00 a.m. to 3:00 p.m.
Parent School
Students are required to complete a majority of their coursework at CCSF in order for the institution to approve certification as a Parent School. Listed below are the minimum number of units that must be taken at CCSF for each term. Summer term - register for 3 or more units;
Fall/Spring term- register for 9 or more units.
“Primary School (Parent School) – The primary school is the school that will grant the degree a student is pursuing.
Generally, the student will be enrolled at the primary school for the majority of the program of education.” Per the U.S. Department of Veteran Affairs: School Certifying Official Handbook page 128.
Disabled Students Programs and Services (DSPS) (Remote services only at this time due to COVID-19)
To get started, email the DSPS Office via: to schedule an appointment. Please include your CCSF Student ID number and the best phone number to be reached at. 

Please complete the Application For DSPS Services Form and Student Disability Verification (SDV) Form before seeing a DSPS counselor. Documentation or verification of disability is required to be eligible for DSPS accommodations. NOTE: Accommodations are determined on a case by case basis (i.e. Extra test time on timed exams, alternate media, etc.) 

If you have a VA Service Connected Disability, please be prepared to have your Award letter ready to present to a DSPS counselor, which can support your request for accommodations until the SDV form is submitted. 

To find a DSPS Counselor who can assist veterans please contact: (PREFERED)