Have a Quick Question?

Drop-in to meet with a counselor. Use our Virtual Help Counter sessions to ask an academic counselor your questions. Sessions are limited to 15 minutes.  Appointments also available if you need more time. Our classified staff are available to assist you from 10 a.m. - 12 p.m. and 1 p.m. - 3 p.m.

Need more time? Schedule a 30 or 60 min (zoom, phone, or email) appointment via our online appointment system or submit a Request for Counseling Appointment form.

How to Use Counseling Virtual Help Counter

Step 1: Go to Virtual Help Counter during Open Hours


Monday to Thursday 10 a.m. - 12 p.m. and 1 p.m. - 3 p.m.

(Please note: The Virtual Help Counter is not available 12p.m- 1 p.m.)

Join the Virtual Help Counter

Drop-In Counseling

Or Dial in from a Phone:

Meeting ID: 926 7275 8114

+1 669 900 6833 (US Toll Free)
+1 253 215 8782 (US Toll Free)
+1 929 205 6099 (US Toll Free)

Step 2. Wait for staff to let you into the room

A classified staff member will invite you into the Virtual Office to check you in. Please have your questions and Student ID# ready. If a counselor is not immediately available, you will be placed into a "waiting room" to wait for the next available counselor. Do not close the window/browser or leave the waiting room or you will be disconnected and required to log-in again.

Thank you in advance for your patience as our staff work as quickly as possible to assist you with our counseling services.