Frequently Asked Questions How much does it cost to print? Printing cost is based on ink and paper size: Paper Size Black and White Cost Color Cost Letter 10 cents per page 25 cents per page Legal 15 cents per page 35 cents per page Ledger 20 cents per page 50 cents per page I'm being charged $100 per page. What's going on? Your print job is using a non US standard paper size (e.g. A3 or A4). Please resend your print job using US standard paper sizes (i.e. Letter, Legal, or tabloid). How do I add money to my account? There are 2 ways to do it, depending on the payment method: Credit Card: Log into your account Click Add Money (along the right side) Click Select the amount and choose $1, $2 or $5 Click Add value Fill out the form Click Pay now button CCSF Print Card: Purchase a CCSF Print Card ($1, $2 or $5) Log into your account Click Redeem Card (along the right side) Type in the code on the CCSF Print Card Click Redeem Card button How long will my print job be held? You have four (4) hours to release your print job before it is automatically deleted. You will have to resend it again if it gets deleted.