Technology-based Support and Solutions

The Information Technology Services (ITS) Department supports our campus through the delivery of excellent information technology services to our students, faculty, and staff.

ITS Services

Trouble:

  • Password change, computer issues, software issues, AV issues
  • Contact the Help Desk (helpdesk@ccsf.edu, 415.239.3711)

Request:

Assist:

Information:

  • Cabling Installation and Support
  • Data Center and Systems Services
  • Departmental Computer & Storage Resources (Virtual Machines, Shared Drives, Secure Network Shares)
  • Internet Access (WIFI, Wired)
  • OCI Cloud Infrastructure
  • Telecommunications (Phone, Fax, Emergency Phones)
  • Smart Classroom Technologies
  • 100+ Applications including but not limited to Zoom, SARS, BDM, Adobe Sign, Accutrak, Banner, etc.
  • O365 for Employees (Outlook email, Sharepoint, Teams, Power Automate)
  • Google Workspace for Faculty and Students (Gmail accounts, Google Drive, etc.)
  • Website Support (CMS Editing, Publishing and Compliance)
  • MyCCSF Mobile App
  • Information Security Coordination with City & County and fellow California Community Colleges
  • Multi-Factor Authentication
  • Vulnerability scans and threat protection (Firewalls, IDS)

Account Request Forms

Employee O365 login required

  • Banner and Argos
  • BDM and SARS Anywhere
  • Computer Accounts for Employees and Contractors 
  • Email - Office365 and CCSFMail (Google)
  • VPN (Remote Access)