A loan servicer is a company responsible for collecting payments on a loan, responding to customer inquiries, and performing administrative tasks related to student loans. You will be contacted be a loan servicer for some of the following reasons:
- Informing you that your student loan will soon be going into repayment
- Sending you your loan repayment billing statement each month
Prior to going into repayment for your student loan, it is recommended to contact your loan servicer to go over your repayment options.