If you are traveling out of the country, and can't access Canvas, there are a few areas where Canvas is completely inaccessible.

If you are having difficulty logging into Canvas, you can check if there is a RAM ID portal outage. If you recently logged into Canvas using the Canvas Student App or Canvas Teacher App on a mobile device, you may still be able to use that method to access Canvas while the RAM ID portal in unavailable.

If Canvas is not working, or if it is behaving incorrectly, you can check to see if Canvas is experiencing a system outage or other critical issues. If you don't see any issues listed below, you can try contacting the Canvas Support Hotline at +1-833-249-3993.