The online tutoring services listed below are offered through the Learning Assistance Department. All services are free to currently enrolled CCSF students. All tutoring is online until further notice. 

Scroll down to the "Online Tutoring Options" tab for subjects available and tutors' schedules for City College Tutors, STAR-CA or NetTutor. For more information on how to access additional tutoring support, please attend a virtual help counter or visit the CCSF Virtual Campus

Free Tutoring for CCSF Students

The Learning Assistance Center (soon to be known as The STAR Center) provides a welcoming environment that supports and celebrates students with diverse learning preferences, identities, abilities, backgrounds, and lived experiences. We offer in-person tutoring, online tutoring and a variety of academic support services to supercharge learning, such as college success courses, a TRIO Writing Success Project and access to the largest open-access Computer Lab.

Tutoring Services and Schedules

City College (CCSF) Tutors 

Students can attend drop-in sessions or schedule an appointment with a CCSF tutor in a variety of subjects. Students self-enroll in the Learning Assistance Canvas shell. All schedules are posted below and inside the Canvas course.

On the Homepage:

  1. Click the "Important - Start Here" red tab. Watch the video tutorials on how to book appointment and use the online platform technology.
  2. Click the "Meet our City College Tutors," for tutors' biographies, subjects tutored, and schedules.
  3. Click Online Tutoring on the left side of Canvas to attend a drop-in session or make an appointment.
  4. You will be asked to sign a "User Agreement" your first time.
  5. Choose City College Tutors at the top.
  6. Choose the subject you need tutoring for.
    • Students can attend one-to-one, 30-minute, drop-in sessions in all subjects
    • Students can reserve a 40-minute appointment with an Accounting, Chemistry, Economics or a Math and Statistics tutor.
  7. Tutoring sessions are conducted through CCSF's online tutoring platform, using audio or video and an online whiteboard.

STAR-CA

STAR-CA is a consortium of peer and professional tutors from participating California community colleges (CCC) who offer tutoring services to students.  Professional tutors from City College are part of this program. CCSF students can meet with tutors from this program. STAR-CA tutoring schedule for Spring 2021.

Students can connect with a live tutor and get private, one-on-one tutoring in real time. STAR-CA is entirely web-based. Students will be able to access STAR-CA using their desktop computer, laptop, or mobile device (smartphone/tablet). They do not need to download or install any software.  All tutoring takes place on an intuitive whiteboard interface and is facilitated with course specific tools and functions. 

Click on Online Tutoring in the left navigation of your Canvas course shells to access the service. Scroll down on the screen and click on "STAR-CA."

NetTutor

If a CCSF tutor is not available, students can access live online tutoring in many academic subjects through NetTutor’s trained tutors. NetTutor tutors are available for live sessions, to answer submitted questions, and to review papers 24 hours a day, any day of the week.

Click on Online Tutoring in the left navigation of your Canvas course shells to access the service. Scroll down on the screen and click on "NetTutor."

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Accounting Tutoring calendar below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. 

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Allied Health Tutoring schedules below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. 

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Tutoring calendar below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. 

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Chemistry Tutoring schedules below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. 

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Economics Tutoring schedules below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a a City College tutor. 

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Mathematics and Statistics Tutoring schedules below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor.

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Physics Tutoring calendar below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Psychology Tutoring calendar below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. 

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College World Languages Tutoring calendar below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a a City College tutor. 

 

Research shows that students who access tutoring succeed in their classes at a higher rate than those that do not. The LAD provides free tutoring for City College students in 25+ academic subjects. Tutoring is designed to support student learning of course materials. Drop-in sessions can run up to 30 minutes at a time and appointments are up to 40 minutes in length. To ensure a fair distribution of tutorial services and encourage independent learning, students can be limited, at the discretion of the Tutorial Coordinator, in the number of times and the amount of time being spent with a tutor each week or each day for two reasons:

  1. There are other students waiting to be seen.
  2. The student is relying too heavily on a tutor to carry them through the class.
  3. The student has missed two consecutive appointments.

Tutors are there to support understanding of course content and support learning. The goal of tutoring is to help students learn course material and encourage independence. Instructors expect students to do their own work. Tutors are available to guide students through the learning process and help facilitate a deeper understanding of course content.

There are two ways to get more information or help with tutoring services:

  1. Students can complete a Tutoring or Academic Support Information Request Form. 
  2. Students can visit Learning Assistance Virtual Counters and meet with a support staff or faculty. Scheduled hours and access information is located on the right side of this page under Learning Assistance and Tutoring Virtual Counters.