The online tutoring services listed below are offered through the Learning Assistance Department. All services are free to currently enrolled CCSF students. We are transitioning to a new tutoring and scheduling platform called Penji for Fall 2022. Updates will be shared, please check back.

Free Tutoring for CCSF Students

The Student Tutoring and Resource (STAR) Center, formerly known as the LAC, provides a welcoming environment that supports and celebrates students with diverse learning preferences, identities, abilities, backgrounds, and lived experiences. We offer in-person and online tutoring and a variety of academic support services to supercharge learning, such as college success courses, a TRIO Writing Success Project and access to the largest open-access Computer Lab.

Tutoring Services and Schedules

City College (CCSF) Tutors 

Students can attend drop-in sessions or schedule an appointment with a CCSF tutor from the Learning Assistance Department in a variety of subjects. Students self-enroll in Canvas' free Learning Assistance Online for more information about tutors, tutors' schedules, how to reserve an appointment or attend a drop-in session. 

Once in Canvas' Learning Assistance Online

  1. Reivew videos and information about online tutoring.
  2. Click Online Tutoring on the left side of Canvas to attend a drop-in session or make an appointment.
  3. You will be asked to sign a "User Agreement" your first time.
  4. Choose City College Tutors at the top.
  5. Choose the subject you need tutoring for.
    • Students can attend one-to-one, 30-minute, drop-in sessions in all subjects
    • Students can reserve a 40-minute appointment with any City College tutor.
    • Students can reserve one appointment per day, per subject.
    • Students can reserve up to 3 appointments per week, per subject.
  6. Tutoring sessions are conducted through CCSF's online tutoring platform, using audio or video and an online whiteboard.

STAR-CA

STAR-CA is a consortium of peer and professional tutors from participating California community colleges (CCC) who offer tutoring services to students.  Professional tutors from City College are part of this program. CCSF students can meet with tutors from this program. STAR-CA tutoring schedule.

Students can connect with a live tutor and get private, one-on-one tutoring in real time. STAR-CA is entirely web-based. Students will be able to access STAR-CA using their desktop computer, laptop, or mobile device (smartphone/tablet). They do not need to download or install any software.  All tutoring takes place on an intuitive whiteboard interface and is facilitated with course specific tools and functions. 

Click on Online Tutoring in the left navigation of your Canvas course shells to access the service. Scroll down on the screen and click on "STAR-CA."

NetTutor

If a CCSF tutor is not available, students can access live online tutoring in many academic subjects through NetTutor’s trained tutors. NetTutor tutors are available for live sessions, to answer submitted questions, and to review papers 24 hours a day, any day of the week.

Click on Online Tutoring in the left navigation of your Canvas course shells to access the service. Scroll down on the screen and click on "NetTutor."

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment, and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Accounting Tutoring calendar below, STAR-CA or NetTutor for current schedules.

Step 3: Click "Online Tutoring" on the left side of any Canvas course for access to all three services. 

Step 4: Choose City College tutors to meet with a City College tutor.

Step 5: Choose Accounting to schedule an appointment or attend a drop-in session with a City College Accounting tutor during scheduled times. 

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor, STAR-Ca tutor, or a NetTutor tutor.

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Allied Health Tutoring schedules below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times or to schedule an appointment.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. 

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Tutoring calendar below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times or book and an appointment. 

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. 

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Chemistry Tutoring schedules below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. 

 

The Computer Science Tutor Squad offers free Zoom tutoring for CS classes. Tutors are current and former CS students and industry professionals who have expertise in a variety of classes. Take a look at the Computer Science Tutor Squad website for the Zoom link, times, and tutor expertise information.

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Earth Sciences Tutoring calendar below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times or book an appointment.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. Below is the Earth Sciences Schedule. To access tutoring, follow the steps listed above.

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Economics Tutoring schedules below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times or book an appointment. 

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor, STAR-CA or NetTutor.

CCSF's Center for Language and Academic Development (CLAD) is now offering remote services through Canvas. Please enroll in Remote CLAD in Canvas to access our services.

  • Workshops
  • Tutoring Sessions
  • Independent Activities
    • Reading
    • Writing
    • Grammar
    • Vocabulary Development
    • Academic Citation
    • Critical Reasoning
    • Pronunciation

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Mathematics and Statistics Tutoring schedules below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times, or make an appointment with a City College tutor.

For additional tutoring in Math courses up to Math 90, students can review the Online Math Lab Tutoring Quick Guide. 

Students can find additional tutoring support through the Math Department.

  • The CCSF Math Lab provides tutoring for math courses up to and including MATH 90. 
  • The Learning Assistance Center (LAC) provides tutoring for higher-level math courses.

View the Online Math Tutoring Quick Guide to identify and access tutors for your specific math class. 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Physics Tutoring calendar below, STAR-Ca or NetTutor.

Step 3: Click "Online Tutoring" on the left side of any Canvas course.

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times or book an appointment.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment, and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College Political Science Tutoring calendar below, STAR-Ca or NetTutor for current schedules.

Step 3: Click "Online Tutoring" on the left side of any Canvas course for access to all three services. 

Step 4: Choose City College tutors to meet with a City College tutor.

Step 5: Choose Political Science to book and appointment or attend a drop-in session with a City College Political Science tutor during scheduled times. 

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor, STAR-Ca tutor, or a NetTutor tutor.

 

To access online tutoring, follow the steps below:

Step 1: Self-enroll in Canvas' Learning Assistance Online to learn how to access drop-in tutoring, make a tutoring appointment and meet with City College tutors, STAR-CA tutors or NetTutor tutors.

Step 2: Check the City College World Languages Tutoring calendar below for current tutors available. STAR-Ca and NetTutor offer additional tutoring in a variety of World Languages. 

Step 3: Click "Online Tutoring" on the left side of any Canvas course

Step 4: Choose one of the three tutoring services.

Step 5: Choose the tutoring subject and join a 1:1 room with a tutor during scheduled times.

Students can access 1:1, live tutoring during the scheduled times or make an appointment with a City College tutor. 

 

Tutors are here to support understanding of course content and support learning. The goal of tutoring is to help students learn course material and encourage independence. Instructors expect students to do their own work. Tutors are available to guide students through the learning process and help facilitate a deeper understanding of course content.

Drop-in sessions can run up to 30 minutes at a time and appointments are up to 40 minutes in length. To ensure a fair distribution of tutorial services and encourage independent learning, students are limited to:

  1. One appointment per day, per subject.
  2. Up to three appointments per week, per subject.

Also, students can be limited at the discretion of the Tutorial Coordinator, in the number of times and the amount of time being spent with a tutor each week or each day for two reasons:

  1. There are other students waiting to be seen.
  2. The student is relying too heavily on a tutor to carry them through the class.
  3. The student has missed two consecutive appointments.

 

There are two ways to get more information or help with tutoring services:

  1. Students can complete a Tutoring or Academic Support Information Request Form. 
  2. Students can visit Learning Assistance Virtual Counters and meet with support staff or faculty. Scheduled hours and access information is located on the right side of this page under Learning Assistance and Tutoring Virtual Counters.