Reporting Emergencies

If you're on or near any CCSF campuses, dial 415-239-3200 for all emergencies, using campus telephones or personal cell phones. Look for campus emergency telephones, located in buildings around the campus. You can also dial 911 to report an emergency.

Building Evacuation

  • When the building alarm sounds or when asked to evacuate by a member of the Building Emergency Team or Emergency Responder, walk quickly and calmly to the nearest safe exit
  • Use stairs, not elevator
  • Ask persons who may be disabled, if they require assistance. Provide reasonable aid. Station disabled persons in the stairway landing. If unable to safely evacuate, immediately notify Police / Fire personnel and the Building Coordinator of their location. If possible, have someone stay with the person.
  • Evacu-Track chairs are available to assist in the evacuation of disabled persons.


  • Drop, cover and hold until the shaking stops.
  • Avoid windows (face away from glass), tall furniture and overhead hazards.
  • If possible, take cover under a sturdy desk or table or seek refuge along an interior wall and cover your head

  • Do not immediately evacuate. Wait for the shaking to stop and check for hazards before exiting.


  • At the first sign of fire, evacuate the building, activate the fire alarm as you leave.
  • Do not use elevators, use stairs.
  • Feel closed doors with the back of your hand. If not, do not open doors; find another escape route.
  • If trapped in the building, hang an article of clothing, towel, sheet etc. from a window to signal Emergency Responders. Stay close to the floor. Shout at regular intervals to alert Emergency Personnel.

Hazardous Materials Release

  • Immediately notify Campus Police
  • Evacuate affected area and seal it off, if possible.
  • If you have been exposed to the material, immediately notify emergency personnel. Remain in the immediate area, but away from the contamination. Avoid contact with others.

NOTE: Lab instructors or supervisors - isolate contaminated persons, obtain names and notify emergency personnel.

Bomb Threats

  • Scan your work area for unfamiliar items
  • Do not touch suspicious packages / items. Notify Campus Police.
  • Take personal belongings, if instructed to evacuate.
  • If you receive a telephone threat - try to keep the caller talking and ask:
    • When is the bomb going to explode?
    • Where is the bomb?
    • What does the bomb look like?
    • Why did you place the bomb?

NOTE: Anything that may aid in identification, such as background sounds, accents etc.

Active Shooter

  • RUN: have an escape route and plan, leave belongings behind, evacuate regardless if others agree to follow, help others if possible, prevent others from entering area, keep hands visible, call 911 when you are safe.
  • HIDE: hide in an area out of the shooter’s vie, lock door or block entry to hiding place, silence your cell phone, remain quiet.
  • FIGHT: fight as a last resort and only when your life is in imminent danger, attempt to incapacitate the shooter(s), act with as much physical aggression as possible, improvise weapons or throw items at the active shooter, commit to your actions….your life depends on it.
Emergency Lockdown Protocol

While college campuses are generally safe in nature, there are events that may cause the need for an emergency response by campus members and Public Safety. These events may include but are not limited to; a violent intruder or active shooter. If an incident threatens the safety at a campus and/or center, it may trigger a Lockdown

A Lockdown is to eliminate or minimize personal injury to college constituents. A campus/building lockdown can serve several functions during an emergency, including the following:

  • Removing students, teachers, and others from the threat;
  • Isolating the dangerous situation from much of the school;
  • Allowing for an accurate accounting of students within each room; and
  • Depending on the situation, facilitating an organized evacuation away from the dangerous area.
  • In general, there are two main lockdown situations:
    • Lockdown with a warning: The threat is outside the school building.
    • Lockdown with intruder: The threat or intruder is inside the school building.

    An emergency situation requiring that occupants of a building must shelter and secure in place, when a normal evacuation would put occupants at risk.

    Initial response is to flee to an area of safety away, from the attacker(s)/danger.

    If and when safe to do so, call 911 immediately or use other means available (i.e. safety apps.) to contact emergency responders. When notifying emergency responders be prepared to provide the following information: 

    • your location
    • your name and contact number 
    • any injuries, and the number of individuals with you
    • suspect/attacker information. 
    • *Follow any directions given by police*
    • Shelter in place if the area is secure and use any locking device or other means to secure door(s).
    • Turn off lights, cover windows, silence cell phones, and move away from doors and windows.
    • Keep in tune with mass email/text notifications or listen for loudspeakers for updated information. 
    • Wait for directions from police or other emergency personnel for rescue or an all clear signals. This may be via electronic notification or in-person by emergency responders.
    • *Note for safety reasons police and public safety officers may not initially greet you with familiarity. Follow directions. Do not be offended.
    • *If you are not sure of any person requesting you to open any door, ask for additional information such as: name, badge number, or wait for a call from 911 or call police yourself and get directions on how to proceed.