Once a workshop has begun, no partial refund or letter of credit will be issued for any reason, including illness, travel, or workshops postponed because of circumstances beyond our control.
Refunds are issued only in the following circumstances:
A full refund is automatically issued if a workshop is canceled before the first session. If the workshop is canceled after some sessions have commenced, students will be refunded for the remaining workshop sessions.
To receive a refund, an email request to firstname.lastname@example.org must be received by City Extension 7 days prior to the first workshop meeting. A $10 processing fee per workshop will be deducted.
Enrollment cancellations received after the refund deadline and up to 2 days before the start of the workshop will be issued a Letter of Credit for workshop fees, less a $10 processing charge per workshop.
No phone requests for refunds or letters of credit will be accepted.
City Extension reserves the right to discontinue, postpone, or combine activities and to change instructors. If minimum enrollment is not reached, a workshop may be canceled before the first meeting.