CurricUNET Drop-In Help Labs

In addition to the screenshot-rich online user manuals for each module (listed in the navigation menu on the left), online training and task guides as well as troubleshooting known issues are available on the Support Reseources page. For more personal assistance, see below.

Phone support 24-7 for Passwords only

The CCSF IT Help Desk can assist by phone with password resets only. On campus: dial 3711; Off campus: (415) 239-3711; Toll Free (877) 379-2491.

Your username/password is your RAM ID. You can reset it yourself at To troubleshoot, contact the Help Desk.

Email and phone support for CurricUNET use

Use this Support Request Form to request help. Please be patient. No help guaranteed during holidays, weekends, and breaks. 

Face-to-face and phone support during drop-in labs

Face-to-face help and phone help are available during the Fall and Spring semesters. See calendar below for more information.

LOCATION: Click on any session in the calendar below to confirm location. 

Training can be arranged for any location in San Francisco as long as there are at least 5 trainees.

If the calendar below doesn't load, click here for static version.

Drop-In Help Lab Schedule -- Changes Weekly -- Use arrows to scroll to future weeks