Have questions about the Healthcare Interpreting Certificate? Read through our frequently asked questions to get answers.

If you need additional information, contact the program coordinator, Gayle Tang.

Frequently Asked Questions

This is a 16 unit program that trains bilingual and bicultural students to develop the awareness, knowledge, and skills needed for effective language interpretation in health care settings. The HCI certificate is awarded upon successful program completion and is widely accepted for employment opportunities in local hospitals.

This training program is designed for bilingual/bicultural individuals who are interested in facilitating linguistic and cultural communication between patients and health care providers. This is a competency-based training program involving lectures, discussions, simulations, fieldwork, and special student projects. Besides working with the course instructor, students will be working closely with their assigned Language Coach to enhance their linguistic and cultural competencies. Minimal student qualifications include the ability to speak fluently in his/her language of service and excellent proficiency in English and a commitment to the entire training program which consists of 3 courses. The three courses (and in the introductory course) are briefly described below.

Health 84 (REQUIRED INTRODUCTORY COURSE)

Bilingual students are introduced to the field of interpreting in health care. Required for CCSF's Healthcare Interpreting (HCI) Certificate Program, students are introduced to the California HCI Standards and explore the roles, scopes, and practice of healthcare interpreters. The HCI program will be explained and linguistic proficiencies will be assessed.

Health 80

is an introduction to medical interpreting. This course is designed to develop a basic awareness, knowledge, and skills necessary for language interpretation in health care settings. At the completion of this course, students will be able to: describe the roles and responsibilities of a health care interpreter; explain the code of ethics involved in medical interpreting; discuss the similarities and or differences between the biomedical culture and student's own culture, acquire a basic knowledge of common medical conditions, treatments and procedures; gain insight in language and cultural nuances in specific communities; have opportunities to explore and develop other knowledge and skills necessary in the art of interpretation.

Health 81

focuses on training bilingual individuals to be integral members of the health care team in bridging language and cultural gaps between patients/clients and health care providers. Further enhancement of interpreting skills learned in Health 80 covering specialized health care service areas such as genetics, mental health, and death and dying. Emphasis also on the development of cultural competencies in the community. Upon completion of this course, students will be able to: demonstrate knowledge of managing the flow of the interpreting session and mastering of these skills through classroom activities and examinations, identify health issues, practices and beliefs of specific ethnic communities, identify strategies and culturally sensitive approaches in working with diverse cultures, demonstrate knowledge of cross-cultural communication., gain a broader perspective in the different health care service areas, increase healthcare-related terminology, identify strategies in self-care and demonstrate skills in the development of a portfolio.

Health 82

Consists of fieldwork and classroom simulations focused on the application of knowledge and technical interpreting skills learned in Health 80 and Health 81. Workplace and career interpretation will be explored more broadly. Upon completion of this course, the students will be able to: discuss and demonstrate an understanding of the interpreter roles and the scope of practice relative to other health care professionals in the assigned agency, discuss and demonstrate competence in elements of workplace, culture, and professionalism: time management, reporting, and accountability, maintaining personal and professional boundaries, apply skills learned to the fieldwork setting(s): conflict management, cross-cultural communication, and technical aspects of interpreting, identify specific areas for self-improvement needed for interpreting in health care settings.

Health 91N: Coaching Healthcare Interpreters
focuses on how to coach emerging interpreters in integrating medical terminology in various languages to their vocabulary, how to create activities that assist the memorization of terminology and how to set up, facilitate and debrief role-plays in which the skills of interpreting are practiced.

Health 91K: Language Access Strategies and Effective Collaboration with Healthcare Interpreters
Language and cultural barriers can impede the health of individuals and can be costly for health systems. This course provides language access strategies and effective collaboration with interpreters across language and cultural barriers in healthcare settings.

Most California Interpreters are Health Carer Interpreters (HCI) and work as freelancers in a variety of settings; public, private and university hospitals, outpatient clinics, health plans, mental health services, telephone interpreting services, language services agencies, and other small enterprises.

They may also work as dedicated interpreters at hospitals or clinics or other medical positions requiring bilingual language proficiencies (such as reception, community liaison, research assistant). Others work in additional community settings such as educational institutions.

As a Health Care Interpreter, you will fulfill roles including a message conveyer, message clarifier, cultural clarifier, and patient advocate.

Salaries of interpreters and translators can vary widely depending on the language, subject matter, skill, experience, education, certification, and employer. In 2010 the median pay nationwide for interpreters and translators was $20.82 per hour or $43,000 a year.

The Health Care Interpreter program has graduated students in 12 different languages since 1997. These include Arabic, Amharic, Burmese, Cantonese, Mandarin, Mongolian, Japanese, Korean, Spanish, Russian, Vietanmese, and Tigrnya. We can take additional languages when 3-5 students apply in the same semester. We do not offer the program for American Sign Language as their certifications have different requirements.

There are no prerequisites but there are recommended courses prior to enrollment or during the first semester:

  • 

HIT 51 Basic Medical Terminology (1unit)

  • ANAT 14 Introduction to Human Anatomy and Physiology (4units)

  • PHYS 12 Introduction to Human Physiology (4units)

These courses may be taken at CCSF; or equivalent courses may be taken at any accredited institution.

The program can be completed in 2 semesters.

  • FIRST SEMESTER: HLTH 80
  • SECOND SEMESTER: HLTH 81 and 82 (Internship in local clinics and hospitals)

Classes begin every semester. Refer to City College Class Schedule for specific dates and times.

First, you must successfully complete HLTH 84: Introduction to Interpreting in Health Care (0.5 unit) course. If admitted to the HCI program, you will need to complete and submit a CCSF admissions application either online, by mail, or in person.

While literacy is not required for verbal communication, it is difficult for someone who doesn't read or write in their language of service to look up words in dictionaries or glossaries and to do homework in classes. We encourage some level of ability to read and write in the language of service in order to successfully complete the program.

Yes, you can. However, in order to assist people who do not share the same culture, to better understand one another, we recommend a period of living abroad in a country where that language is spoken.

All classes are held at the Ocean Campus (50 Frida Kahlo Avenue) and at Kaiser French Campus.

Classes are offered evenings and on Saturdays.

City College of San Francisco classes are $46 per unit plus a student health and registration fee each semester. (Community College fees are subject to change.) You can expect to spend approximately $930 total for the Certificate program (including books, cap and gown and graduation fees). Additional fees may be required for internship sites.

Financial aid is available to students who qualify. Visit the Financial Aid website for more information.