CCSF Community Messages

CCSF Community Messages

Thursday, March 26, 2020 4:00 PM


Instruction and Student Services Resume on March 30th


Dear CCSF Community:

We hope this message finds you well. This is an unprecedented time, not only in the 85-year history of City College of San Francisco, but in higher education across the country. The faculty, classified staff, and administration have been hard at work over the last two weeks preparing for the transition to remote instruction and student services on March 30th. Although campus buildings remain closed until further notice, we look forward to continuing with teaching and learning. In this message we want to remind you about some items related to this transition.

Over 85% of our credit classes will resume on March 30th with modified remote instruction. The others will resume when we are able to return to face-to-face instruction, the timing of which is still being determined. In the meantime, students can log onto Canvas to get specific information about their particular courses. For more information about using Canvas, students can visit our online Remote Course Support Center. We are particularly thankful to our Office of Online Learning team, especially Cynthia Dewar, Carol Reitan, Alan Lin, Alex Hosmer, Lisa Yamashiro, Jen Kienzle and Nancy Webb.

In addition to moving course content onto Canvas, we have worked with the State Chancellor’s Office and individual companies to deploy services that help support remote learning. Highlights include providing home access to Adobe Creative Cloud software to over 1,800 students and implementing new software to better support instructor/student communication in Canvas.

Student services will resume remotely on March 30th as well. This includes Counseling, Admissions and Records, Financial Aid, Disabled Students Programs & Services and Veteran’s Services. Details including hours of service are available on the individual department’s websites and in this Resource Guide. Students can also access library services online and tutoring services in Canvas through NetTutor.

We know that students and other community members have specific questions about the College and this transition to remote instruction and student services. Many of the most frequently asked questions are answered on our Coronavirus/COVID-19 Update page. Please be sure to review that page regularly for updates. If you have questions that you don’t see there, please ask us at question@ccsf.edu.

We are continuing to plan for City College’s future. At tonight’s Board Meeting, the CCSF Board of Trustees is expected to approve a number of contracts related to the construction and revitalization of the City College infrastructure, including the new Diego Rivera Theatre, STEAM complex, Student Success Center, and renovations to the John Adams and Evans Centers.

City College and the rest of the higher education community are attempting an unprecedented transition in instruction and student services. We know that there may be some bumps along the way, but we also know that the last few weeks have shown that our faculty, staff, and students are resilient. We remain committed to providing outstanding educational opportunities for all of our students, now and in the future.

Sincerely,

Senior Vice Chancellors
Tom Boegel
Dianna Gonzales
James Sohn

Past Updates

Friday, March 20, 2020 10:00 AM

OFFICIAL COLLEGE STATEMENT

CCSF UPDATE
On the COVID-19/Coronavirus Emergency

‘STAY AT HOME’ DIRECTIVE BY GOVERNOR NEWSOM
PLANS, RESOURCES AND ANNOUNCEMENTS

First Day of Spring


Dear CCSF Community:

I hope this first day of spring finds you and your loved ones healthy. Thanks to you, the college is coping with this unprecedented emergency as best we can.

Although, we in San Francisco have been under “shelter in place” since last Tuesday morning, the Governor’s announcement for all Californians to stay at home is a significant step to do all we can do to prevent the spread of the COVID-19/Coronavirus.

Some few CCSF employees will be formally designated as “essential”, such as our public safety officers. The senior vice chancellors have the delegated authority to designate in writing “essential” personnel for specific purposes that comply with the governor’s order. They will contact you if you are so designated. The others of us are to stay at home and see to our health and that of our families and loved ones.

Then the most important thing is to get off the line and take a break this weekend. This is the best thing we can do for the college. I know that we will all get to the other side of this together. The work you are doing is selfless and heroic.

Thanks and take care,

Mark

 

  1. CCSF INFORMATION RESOURCES AVAILABLE NOW. Please look to the sidebar of the CCSF COVID-19/Coronavirus web portal and click through the links for further information for specific communities, of students, staff, faculty and administrators. Look through this information and if you can’t find the answer you need, please email: question@ccsf.edu. You will receive a real response from a real person if you leave your contact information.
  2. STUDENT HOTLINE COMING SOON. While all employees, including student workers, will continue to be paid, our highest priority is to see to students in particular distress. Perhaps some do not have internet; perhaps others are homeless or without food; perhaps a student or a member of the family is ill. We are training right now to install a student hotline late next week so that any student in distress for any reason can speak to a human being directly and obtain assistance. More details on this forthcoming.
  3. RECONNECTING ON MONDAY, MARCH 30. As many of you return from Spring Break on Monday, March 30, you can look forward to online access to your teachers and your classes via Canvas, as well as remote online access to Counseling, Admissions, Registration, Financial Aid, the Book Store and the Student Health Center. CCSF has tapped into our talented faculty and staff this week to equip CCSF employees with the tools and training needed to serve students, faculty and staff.


For now, the most important thing is to take care of yourself and your families.

If you have any immediate questions, please email them to:

question@ccsf.edu

Thank you and be well,

Dr. Mark W. Rocha, Chancellor

Wednesday, March 18, 2020 5:00 PM

OFFICIAL COLLEGE STATEMENT

CCSF UPDATE
On the COVID-19/Coronavirus Emergency
 

Dear CCSF Community:

You have my earnest wish that you and your family are healthy and adapting as best you can after this second day of the City’s “shelter in place”. Please take heart and know that we move toward the day when this emergency will be over. These extraordinary restrictive measures will have the effect of “flattening the curve” of the spread of coronavirus so that we can bring an end to this global pandemic as soon as possible.

I also want to say how proud I am of you for the way you are responding with characteristic humanity and care for each other. Thank you, CCSF!

Here I want to provide the highlights of the facts on the implementation of our plan to continue instruction and student services on March 30 via online, remote and modified methods:

  1. CCSF INFORMATION RESOURCES AVAILABLE NOW. Please look to the sidebar to the right of the COVID-19/Coronavirus landing page and click through the links for further information for specific communities, of students, staff, faculty and administrators. Look through this information and if you can’t find the answer you need, please email: question@ccsf.edu. You will receive a real response from a real person if you leave your contact information.
  2. SHELTER IN PLACE MEANS NO EMPLOYEE OR STUDENT MAY COME TO ANY CAMPUS OR CENTER UNLESS YOU HAVE BEEN OFFICIALLY DESIGNATED AS “ESSENTIAL”. The official exceptions granted by the state and the city include our public safety officers and staff in facilities and maintenance. All others who have not received this official designation from me or one of the senior vice chancellors may not meet or work at any campus or center.
  3. THOSE OF US (LIKE ME) WHO ARE OVER 65 HAVE BEEN DIRECTED BY THE GOVERNOR TO “SELF-ISOLATE”. We really need to be careful and cautious. Even those who believe themselves to be in generally good health may not be aware that they have an underlying condition. Believe me, I know how hard this is. But please stay home until we receive further guidance from the Department of Public Health.
  4. STUDENT HOTLINE COMING SOON. While all employees, including student workers, will continue to be paid, our highest priority is to see to students in particular distress. Perhaps some do not have internet; perhaps others are homeless or without food; perhaps a student or a member of the family is ill. We are training right now to install a student hotline late next week so that any student in distress for any reason can speak to a human being directly and obtain assistance. More details on this forthcoming.
  5. BOARD COMMITTEE MEETINGS WILL CONTINUE TOMORROW AS POSTED. However, these will be entirely remote zoom meetings. Please click here to find the agenda and zoom information:

    Board of Trustees Meetings 2020


We will have more information tomorrow. For now, the most important thing is to take care of yourself and your families.

If you have any immediate questions, please email them to:

question@ccsf.edu

Thank you and be well,

Dr. Mark W. Rocha, Chancellor

Monday, March 16, 2020 1:30 PM

OFFICIAL COLLEGE STATEMENT

CCSF UPDATE
On the COVID-19/Coronavirus Emergency

CITY OF SAN FRANCISCO ORDERS
“SHELTER IN PLACE”
EFFECTIVE, 12:01 AM, TUESDAY, MARCH 17
until
TUESDAY, APRIL 7


 ORDER OF THE HEALTH OFFICER No. C19-07

 PRESS RELEASE


Dear CCSF Community:

Moments ago, Mayor Breed announced an official order for all residents to “shelter in place”. This means that we are to stay home except to conduct essential tasks such as going to the grocery, pharmacy or bank.

The complete announcement and the Mayor’s executive order are attached. Please read them and act in accordance.

For CCSF, this means that all buildings and facilities will be closed effective at 5pm today. Facilities and public safety will continue essential operations as directed by Senior Vice Chancellor James Sohn.

All other faculty, staff and administrators are to prepare now to leave the building and not return until at least April 7.

We will update this message and have more detailed information later today. For now, the most important thing is to take care of yourself and your families.

If you have any immediate questions, please email them to Leslie Milloy: lmilloy@ccsf.edu

Thank you and be well,

Dr. Mark W. Rocha, Chancellor

 

Sunday, March 15, 2020 5:15 PM

OFFICIAL COLLEGE STATEMENT
Sunday, March 15, 2020
CCSF UPDATE
On the COVID-19/Coronavirus Emergency

Dear City College Faculty, Students, Classified Staff Members and Administrators:
cc: CCSF Foundation, Members and Partners of the Extended CCSF Community

I pray this finds you and your family and neighbors healthy and well and managing through this global emergency.

I write to you today not as Dr. Rocha nor as the Chancellor, but just plain old Mark. I am doing my best with my colleagues to manage the college through this emergency while I also do my best to manage my own fear and anxiety. Your responses to this COVID-19/Coronavirus emergency have been universally caring, supportive and understanding. This more than anything else gives rise to the certain hope that we will pull through together and get back on track. The 85- year history of City College of San Francisco is testimony to this fact.

The COVID-19/Coronavirus pandemic is developing rapidly. Our first planning principle has been to protect the health of everyone in our community through maximum social distancing. Accordingly, I clarify and reiterate the following elements of our emergency plan:

  1. We are now under suspension of all face-to-face classes, meetings and events at ALL City College facilities. There will be no faculty-student classes or meetings, large or small.
  2. The San Francisco Department of Health has suspended ALL student clinical rotations at all San Francisco hospitals and healthcare facilities. This applies to all of our Allied Health and Nursing programs. Please stand by. We will have further information from Academic Affairs in the coming week about how these programs will move forward.
  3. As announced last Thursday, all employees will have access to buildings on Monday, March 16 and Tuesday, March 17, from 8 :00 AM – 5:00 PM. There will be no further building access after Tuesday until further notice. Therefore, please make every effort to use Monday and Tuesday to obtain what you need for continued instruction. Senior Vice Chancellors Tom Boegel and Dianna Gonzales will have further guidance for both teaching and non-teaching faculty in a separate memo.
  4. Classified staff and administrators will continue to work with their direct supervisors to prepare to work remotely for the duration of the emergency. As stated in the update of March 12th, Student Affairs will be rolling out information this week for how student services will continue virtually.
  5. Building and Grounds, Public Safety, Construction Teams will work with their supervisors this week on adjusted and augmented schedules.
  6. Administrative Affairs will provide further guidance on business continuity via virtual and remote methods.
  7. Board of Trustees Committee meetings and regular meetings will be held as scheduled, via Zoom, as permitted under Governor Newsom’s recent Brown Act waiver. Tomorrow we will have the agenda posted for the Board Committee meetings on Thursday, March 19th, along with details on the conduct of the meetings.
  8. Finally, please note that a short time ago Dr. Anthony Fauci of the National Institute of Allergy and Infectious Diseases, stated, “The worst is still in front of us.” Moreover, Governor Newsom announced moments ago, among other new measures, that all individuals over the age of 65 should self-isolate at home. Please be safe and take maximum precautions at this time. We may also expect that there will be additional restrictions and measures at both the federal, state and city levels as this state of emergency continues.

Perhaps most importantly we will be establishing this week a phone hotline/internet chatline so that any member of the college community can talk to a helpful person with a question, concern or even for practical advice and referrals. We want to know about anyone who is in distress for any reason so that we can help. It is always our City College instinct to help anyone in need. And in this case, we must also do so for the practical reason of reducing the spread of this coronavirus.

If you have any immediate questions, please email them to Leslie Milloy: lmilloy@ccsf.edu

Thank you and be well,

Mark Dr. Mark W. Rocha, Chancellor
City College of San Francisco

Thursday, March 12, 2020 5:00 PM

Building Access Plan for March 13-20      General FAQs

Dear City College Faculty, Classified Staff, Administrators and Students:

The most important thing is your health and safety.  I hope you and your families are well. 

We all feel deeply how we are in a very difficult moment of an unprecedented emergency.  We will come out of this together and it will all be okay.

I feel this way because I see how well you have responded and participated in the plan to take care of our students.  This truly is your finest hour and I thank you for it.

As we prepare to suspend both face-to-face classes and student services tonight until March 30, 2020, many plans have been implemented.

Over the week of March 23, faculty will be teaching online classes and working remotely to convert face-to-face classes to the online Canvas platform. Most staff members will be working remotely to develop student services process and run the operations of the College. Public Safety, Student Health Center employees and Facilities staff will continue to work onsite. Spring Break for most students and employees will be held March 23-29, 2020.

In order to keep you well-informed and help guide student, faculty and staff activities through March 20, we have developed a great deal of information that appears above, including the attached Building Access and Emergency Plan and updated FAQs. Please check the website for the latest updates beginning next week. 

Thank you and take good care,

Mark

Dr. Mark W. Rocha, Chancellor

City College of San Francisco

Thursday, March 12, 2020 8:05 AM

Dear CCSF Community:

The most important thing is your health and safety.

While today will be the last day of face-to-face classes and regular operations, please stay home if you have symptoms of any kind, if you think you may have been exposed or if you are at higher risk for COVID-19.

All face-to-face classes, meetings and events will be suspended today as of 10:00 PM, Thursday, March 12, 2020.

We will have updated and further detailed information by 4:00PM today on what to do starting tomorrow.  In the meantime, please review the previous updates and FAQ’s.

PDF: Modified Learning FAQs

 

Thank you and take care.

Dr. Mark W. Rocha, Chancellor

City College of San Francisco

Wednesday, March 11, 2020

School is open tomorrow, March 12, 2020. Classes will be in session and events will take place throughout the day and evening. Beginning Friday, March 13, 2020, face-to-face classes and College events will be suspended while online and tech-enabled classes will continue without interruption. Watch for a detailed communication for all students and employees Thursday afternoon. Thank you for your flexibility and stay well.

Tuesday, March 10, 2020

FAQs         Message to Students

Monday, March 9, 2020

English         Spanish        Chinese

IMPORTANT CCSF ANNOUNCEMENT
COVID-19/Coronavirus Emergency

TEMPORARY SUSPENSION OF FACE-TO-FACE CLASSES AND MOVING UP OF SPRING BREAK TO THE WEEK OF MARCH 23rd

Board of Trustees

The Board of Trustees of City College of San Francisco has officially declared a state of emergency for the college, following the City of San Francisco’s official declaration of a state of emergency on February 26, 2020.

Accordingly, the CCSF Board of Trustees also announced a temporary suspension of face-to-face classes, meetings and events, effective at the end of the instructional day on Thursday, March 12, 2020.

CCSF will also move up its scheduled spring break from the week of March 30th to the week of March 23rd. This will enable the college to suspend normal operations while it completes an implementation plan to continue instruction through online and modified learning. The college will continue student services and administrative operations by working remotely and by providing services online.

Classes are scheduled to resume on Monday, March 30th, via modified and online learning formats. Classes will remain in these formats until the end of the semester and commencement on May 21, 2020; or until the current state of emergency is officially lifted by the Board of Trustees.

During the week of March 16th, there will be no CCSF classes or events. Faculty and staff, however, will remain in service for this week, either on campus or working remotely. Faculty and staff will use this week to prepare to deliver
instruction and services through modified and online learning and working remotely upon the resumption of the spring semester on Monday, March 30, 2020.

The week of March 23rd will be the CCSF spring break week in which classes and events are not scheduled.

Please note: The Cabinet will meet on Tuesday throughout the day with faculty, staff and student leaders to review this decision of the Board and to discuss implementation.

If you have any questions, please email:

Leslie Milloy, Chief of Staff, Chancellor’s Office
lmilloy@ccsf.edu

COVID-19 CORONAVIRUS RESPONSE FAQs

Given the evolving nature of this public health situation, all information is subject to change. Changes will be communicated to the College community as quickly as possible.
Students March 19, 2020

Documents


Student Affairs Letter

FAQs


Q:

What is the plan for classes? 

A:

From March 13-20, online classes will proceed, but face-to-face instruction is suspended. 

Spring Break has been moved to March 21-29 for all classes. 

Online classes and remote instruction for many classes will resume on March 30. 

Students can find out specific details for their classes by logging into Canvas. 

Q:

Where can students find out more about using Canvas? 

A:

Students can go to the CityOnline remote course support center for more information. 

Q:

Will Canvas be able to handle the increased load? 

A:

Canvas is hosted in the cloud, and has a 99.99% uptime. Even prior to the current situation we had set up Canvas to support all CCSF classes and students. 

Q:

How does CCSF define Modified Learning? 

A:

Modified Learning is defined as a class that is delivered remotely via Canvas, but was originally designed to be a face-to-face class.  

Q:

What if I am scheduled to graduate and earn my degree, certificate or transfer in May 2020? 

A:

Our highest priority for our students is to make sure that every student who is scheduled to graduate in May 2020 completes their current spring classes successfully.

Step 1 is to file a petition to graduate. The deadline to do so has been extended to April 17. If you have not yet filed a petition, you can obtain the information here.

If you want to make a counseling appointment or have any question at all, email completion@ccsf.edu.

Counselors will be working during the next two weeks to identify our students who are on schedule to graduate. 

Q:

What if students need to drop a class? Will they get a W? Will they owe money? 

A:

Students will be able to drop classes without getting a W on their transcript. Students can use the normal drop process through myRAM to drop. The College will apply this to any student that dropped classes after the announcement of the suspension of face-to-face classes on March 9th.

Students who drop will not be invoiced for any enrollment fees, and will be refunded any enrollment fees that they had paid.

Q:

What if students who had been getting a Free City grant drop a class? Will they owe money? 

A:

Students will not owe money for any Free City grant money received, however, if a student drops classes it will impact future grant disbursements. 

Q:

What if students who had been getting federal financial aid grant drop a class? Will they owe money?

A:

Normally, students that had been receiving federal financial aid that subsequently drop classes are required to pay back a portion of the aid they received. We are in contact with the Federal Department of Education and are seeking clarity about whether this general rule applies for this current situation.

Q:

If a student drops a class, will it count against repeatability or probation?

A:

Students that drop a class will not have a W on their transcript. It will not count against repeatability or towards probation.

Q:

Will veteran students see an impact to their benefits with classes moving to a remote online format?

A:

The VA will continue to pay benefits regardless of the fact that the program has changed from resident training to online training. Also, students will continue to receive the same monthly housing allowance payments that they received for resident training until January 1, 2021, or until the school resumes normal operations of resident training.

Q:

Will student workers/lab aides experience any interruption or loss of pay?  

A:

All employees, including student workers/lab aides, will be paid as usual without interruption.  

Q:

What should students do if they're unable to participate in class during the week of March 30 due to prior Spring Break plans?  

A:

Please contact your instructor, who will be flexible with deadlines. 

Q:

If face-to-face classes are being offered in instructional locations outside of City College, will these classes continue with face-to-face instruction?  

A:

Face-to-face instruction will continue as long as the third-party location site remains open. With the recent shelter-in-place order, there will be no classes at off-site locations between March 17 and May. 

Q:

When can students access CCSF buildings? 

A:

With the recent shelter-in-place order, students will not have access to CCSF buildings until May. 

Q:

What additional resources are available to help people manage through this situation?

A:

Homeless and housing insecure students

SF food pantry resources for food, medical and shelter chart:
http://www.freeprintshop.org/

Hot food:
Glide Memorial
330 Ellis Street, San Francisco, CA 94102
(415) 674-6000

Boxed Breakfast: 7am
Boxed Dinner: 4pm

St. Anthony
121 Golden Gate Ave, San Francisco, CA 94102
(415) 241-2600

Boxed Lunch: 11am

Shelter Access:

Call 311 to sign up for a 90-day shelter bed.

24 hour homeless drop-in shelters:

MSC South
525 5th Street, San Francisco, CA 94107
(415) 597-7960

Woman's Place (for those who identify as she/her)
211 13th St.  San Francisco, CA 94103
(415) 293-7360

SFUSD will provide meals for children during school closure:

For more information, please visit https://www.sfusd.edu/services/health-wellness/nutrition-school-meals


Mental Health Counseling 

Please visit the San Francisco Department of Public Health Behavioral Health Services website for information on mental health counseling available for San Franciscans

Please visit the CCSF Student Health Services website for a list of resources available in other counties. CCSF Credit students are also eligible for free mental health counseling through the CCSF Student Health Center


Child Care

Please visit the Children's Council of San Francisco website for more information about child care resources during the COVID-19 response.


Health Care

Please visit the California COVID-19 Response website for information about Health Care resources related to COVID-19.

CCSF Credit Students are eligible for nursing phone consultations through the CCSF Student Health Center. Please visit the CCSF Student Health Services website for more information.

Faculty March 19, 2020

Q:

What is the plan for classes? 

A:

From March 13-20, online classes will proceed, but face-to-face instruction is suspended. 

Spring Break has been moved to March 21-29 for all classes. 

Online classes and remote instruction for many classes will resume on March 30. 

Students can find out specific details for their classes by logging into Canvas. 

Q:

Where can students find out more about using Canvas? 

A:

Students can go to the CityOnline remote course support center for more information. 

Q:

Will Canvas be able to handle the increased load? 

A:

Canvas is hosted in the cloud, and has a 99.99% uptime. Even prior to the current situation we had set up Canvas to support all CCSF classes and students. 

Q:

How does CCSF define Modified Learning? 

A:

Modified Learning is defined as a class that is delivered remotely via Canvas, but was originally designed to be a face-to-face class.  

Q:

What if I am scheduled to graduate and earn my degree, certificate or transfer in May 2020? 

A:

Our highest priority for our students is to make sure that every student who is scheduled to graduate in May 2020 completes their current spring classes successfully.

Step 1 is to file a petition to graduate. The deadline to do so has been extended to April 17. If you have not yet filed a petition, you can obtain the information here.

If you want to make a counseling appointment or have any question at all, email completion@ccsf.edu.

Counselors will be working during the next two weeks to identify our students who are on schedule to graduate.

Q:

What if students need to drop a class? Will they get a W? Will they owe money? 

A:

Students will be able to drop classes without getting a W on their transcript. Students can use the normal drop process through myRAM to drop. The College will apply this to any student that dropped classes after the announcement of the suspension of face-to-face classes on March 9th.

Students who drop will not be invoiced for any enrollment fees, and will be refunded any enrollment fees that they had paid. 

Q:

What if students who had been getting a Free City grant drop a class? Will they owe money? 

A:

Students will not owe money for any Free City grant money received, however, if a student drops classes it will impact future grant disbursements.

Q:

What if students who had been getting federal financial aid grant drop a class? Will they owe money?

A:

Normally, students that had been receiving federal financial aid that subsequently drop classes are required to pay back a portion of the aid they received. We are in contact with the Federal Department of Education and are seeking clarity about whether this general rule applies for this current situation.

Q:

If a student drops a class, will it count against repeatability or probation?

A:

Students that drop a class will not have a W on their transcript. It will not count against repeatability or towards probation.

Q:

Will veteran students see an impact to their benefits with classes moving to a remote online format?

A:

The VA will continue to pay benefits regardless of the fact that the program has changed from resident training to online training. Also, students will continue to receive the same monthly housing allowance payments that they received for resident training until January 1, 2021, or until the school resumes normal operations of resident training.

Q:

Will student workers/lab aides experience any interruption or loss of pay?  

A:

All employees, including student workers/lab aides, will be paid as usual without interruption.  

Q:

What should students do if they're unable to participate in class during the week of March 30 due to prior Spring Break plans?  

A:

Please contact your instructor, who will be flexible with deadlines. 

Q:

If face-to-face classes are being offered in instructional locations outside of City College, will these classes continue with face-to-face instruction?  

A:

Face-to-face instruction will continue as long as the third-party location site remains open. With the recent shelter-in-place order, there will be no classes at off-site locations between March 17 and May. 

Q:

When can students access CCSF buildings? 

A:

With the recent shelter-in-place order, students will not have access to CCSF buildings until May. 

Q:

When can faculty & staff access CCSF buildings? 

A:

With the recent shelter-in-place order, faculty and staff will not have access to CCSF buildings between March 17 and May unless directed by their supervising SVC. 

Q:

How do I convert my classes to Canvas? What kind of technical and instructional support will be provided?  

A:

Faculty should go to the CityOnline remote course support center for more information. 

Q:

What should faculty do if they are unable to participate in class or work during the week of March 30 due to prior Spring Break plans?  

A:

Per the March 11 District/AFT agreement, faculty unable to take on faculty duties/work during the week of March 30 may opt during the Mar. 30 week to:

1.       Assign activities to be completed by students remotely, OR 

2.       Follow procedure for engaging a substitute instructor 

In either case, faculty will notify their Department Chair of their plans.

Q:

What should faculty who are scheduled to teach at an off-site location do if they are unable to continue in-person instruction while face-to-face instruction at CCSF locations is suspended?  

A:

Per the March 11 District/AFT agreement, faculty will notify their department chair if they are unable to continue in-person instruction, and will work with their Chair to provide continuity of instruction. 

Q:

With all travel suspended, how do employees handle reimbursement of non-refundable fees? 

A:

Employees should first contact airlines, hotels, and conferences to attempt to get refunds for any expenses already incurred. Employees can submit travel claims for any expenses that cannot be refunded. 

Q:

What's happening with the submission of midterm grades? 

A:

The deadline for submitting midterm grades is still April 8th.  

Q:

What additional resources are available to help people manage through this situation?

A:

Homeless and housing insecure students

SF food pantry resources for food, medical and shelter chart:
http://www.freeprintshop.org/

Hot food:
Glide Memorial
330 Ellis Street, San Francisco, CA 94102
(415) 674-6000

Boxed Breakfast: 7am
Boxed Dinner: 4pm

St. Anthony
121 Golden Gate Ave, San Francisco, CA 94102
(415) 241-2600

Boxed Lunch: 11am

Shelter Access:

Call 311 to sign up for a 90-day shelter bed.

24 hour homeless drop-in shelters:

MSC South
525 5th Street, San Francisco, CA 94107
(415) 597-7960

Woman's Place (for those who identify as she/her)
211 13th St.  San Francisco, CA 94103
(415) 293-7360

SFUSD will provide meals for children during school closure:

For more information, please visit https://www.sfusd.edu/services/health-wellness/nutrition-school-meals


Mental Health Counseling 

Please visit the San Francisco Department of Public Health Behavioral Health Services website for information on mental health counseling available for San Franciscans

Please visit the CCSF Student Health Services website for a list of resources available in other counties. CCSF Credit students are also eligible for free mental health counseling through the CCSF Student Health Center


Child Care

Please visit the Children's Council of San Francisco website for more information about child care resources during the COVID-19 response.


Health Care

Please visit the California COVID-19 Response website for information about Health Care resources related to COVID-19.

CCSF Credit Students are eligible for nursing phone consultations through the CCSF Student Health Center. Please visit the CCSF Student Health Services website for more information.

Classified Staff March 18, 2020

Q:

What is the plan for classes? 

A:

From March 13-20, online classes will proceed, but face-to-face instruction is suspended. 

Spring Break has been moved to March 21-29 for all classes. 

Online classes and remote instruction for many classes will resume on March 30.

Students can find out specific details for their classes by logging into Canvas. 

Q:

What if I am scheduled to graduate and earn my degree, certificate or transfer in May 2020? 

A:

Our highest priority for our students is to make sure that every student who is scheduled to graduate in May 2020 completes their current spring classes successfully.  

 Step 1 is to file a petition to graduate. The deadline to do so has been extended to April 17. If you have not yet filed a petition, you can obtain the information here.  

 If you want to make a counseling appointment or have any question at all, email completion@ccsf.edu 

Counselors will be working during the next two weeks to identify our students who are on schedule to graduate. 

Q:

What if students need to drop a class? Will they get a W? Will they owe money? 

A:

Students will be able to drop classes without getting a W on their transcript. Students can use the normal drop process through myRAM to drop. The College will apply this to any student that dropped classes after the announcement of the suspension of face-to-face classes on March 9th.

Students who drop will not be invoiced for any enrollment fees, and will be refunded any enrollment fees that they had paid. 

Q:

What if students who had been getting a Free City grant drop a class? Will they owe money? 

A:

Students will not owe money for any Free City grant money received, however, if a student drops classes it will impact future grant disbursements. 

Q:

What if students who had been getting federal financial aid grant drop a class? Will they owe money?

A:

Normally, students that had been receiving federal financial aid that subsequently drop classes are required to pay back a portion of the aid they received. We are in contact with the Federal Department of Education and are seeking clarity about whether this general rule applies for this current situation.

Q:

When can faculty & staff access CCSF buildings? 

A:

With the recent shelter-in-place order, faculty and staff will not have access to CCSF buildings between March 17 and May unless directed by their supervising SVC. 

Q:

How can classified staff choose their preferred Spring Break week?  

A:

You may inform your supervisor by 5:00pm Friday, March 13 which Spring Break week you’d like to take: March 23-27 or March 30 - April 3. Otherwise your break shall default to March 30 - April 3. 

Q:

With all travel suspended, how do employees handle reimbursement of non-refundable fees? 

A:

Employees should first contact airlines, hotels, and conferences to attempt to get refunds for any expenses already incurred. Employees can submit travel claims for any expenses that cannot be refunded. 

Q:

What additional resources are available to help people manage through this situation?

A:

Homeless and housing insecure students

SF food pantry resources for food, medical and shelter chart:
http://www.freeprintshop.org/

Hot food:
Glide Memorial
330 Ellis Street, San Francisco, CA 94102
(415) 674-6000

Boxed Breakfast: 7am
Boxed Dinner: 4pm

St. Anthony
121 Golden Gate Ave, San Francisco, CA 94102
(415) 241-2600

Boxed Lunch: 11am

Shelter Access:

Call 311 to sign up for a 90-day shelter bed.

24 hour homeless drop-in shelters:

MSC South
525 5th Street, San Francisco, CA 94107
(415) 597-7960

Woman's Place (for those who identify as she/her)
211 13th St.  San Francisco, CA 94103
(415) 293-7360

SFUSD will provide meals for children during school closure:

For more information, please visit https://www.sfusd.edu/services/health-wellness/nutrition-school-meals


Mental Health Counseling 

Please visit the San Francisco Department of Public Health Behavioral Health Services website for information on mental health counseling available for San Franciscans

Please visit the CCSF Student Health Services website for a list of resources available in other counties. CCSF Credit students are also eligible for free mental health counseling through the CCSF Student Health Center


Child Care

Please visit the Children's Council of San Francisco website for more information about child care resources during the COVID-19 response.


Health Care

Please visit the California COVID-19 Response website for information about Health Care resources related to COVID-19.

CCSF Credit Students are eligible for nursing phone consultations through the CCSF Student Health Center. Please visit the CCSF Student Health Services website for more information.

Administrators March 16, 2020

Q:

What is the plan for classes? 

A:

From March 13-20, online classes will proceed, but face-to-face instruction is suspended. 

Spring Break has been moved to March 21-29 for all classes. 

Online classes and remote instruction for many classes will resume on March 30. 

Students can find out specific details for their classes by logging into Canvas.

Q:

How does CCSF define Modified Learning? 

A:

Modified Learning is defined as a class that is delivered remotely via Canvas, but was originally designed to be a face-to-face class.  

Q:

Will student workers/lab aides experience any interruption or loss of pay?  

A:

All employees, including student workers/lab aides, will be paid as usual without interruption.  

Q:

If face-to-face classes are being offered in instructional locations outside of City College, will these classes continue with face-to-face instruction?  

A:

Face-to-face instruction will continue as long as the third-party location site remains open. With the recent shelter-in-place order, there will be no classes at off-site locations between March 17 and May. 

Q:

When can students access CCSF buildings? 

A:

With the recent shelter-in-place order, students will not have access to CCSF buildings until May. 

Q:

When can faculty & staff access CCSF buildings? 

A:

With the recent shelter-in-place order, faculty and staff will not have access to CCSF buildings between March 17 and May unless directed by their supervising SVC. 

Q:

What additional resources are available to help people manage through this situation?

A:

Homeless and housing insecure students

SF food pantry resources for food, medical and shelter chart:
http://www.freeprintshop.org/

Hot food:
Glide Memorial
330 Ellis Street, San Francisco, CA 94102
(415) 674-6000

Boxed Breakfast: 7am
Boxed Dinner: 4pm

St. Anthony
121 Golden Gate Ave, San Francisco, CA 94102
(415) 241-2600

Boxed Lunch: 11am

Shelter Access:

Call 311 to sign up for a 90-day shelter bed.

24 hour homeless drop-in shelters:

MSC South
525 5th Street, San Francisco, CA 94107
(415) 597-7960

Woman's Place (for those who identify as she/her)
211 13th St.  San Francisco, CA 94103
(415) 293-7360

SFUSD will provide meals for children during school closure:

For more information, please visit https://www.sfusd.edu/services/health-wellness/nutrition-school-meals


Mental Health Counseling 

Please visit the San Francisco Department of Public Health Behavioral Health Services website for information on mental health counseling available for San Franciscans

Please visit the CCSF Student Health Services website for a list of resources available in other counties. CCSF Credit students are also eligible for free mental health counseling through the CCSF Student Health Center


Child Care

Please visit the Children's Council of San Francisco website for more information about child care resources during the COVID-19 response.


Health Care

Please visit the California COVID-19 Response website for information about Health Care resources related to COVID-19.

CCSF Credit Students are eligible for nursing phone consultations through the CCSF Student Health Center. Please visit the CCSF Student Health Services website for more information.

General March 19, 2020

Q:

What is the plan for classes? 

A:

From March 13-20, online classes will proceed, but face-to-face instruction is suspended. 

Spring Break has been moved to March 21-29 for all classes. 

Online classes and remote instruction for many classes will resume on March 30. 

Students can find out specific details for their classes by logging into Canvas. 

Q:

Will Canvas be able to handle the increased load? 

A:

Canvas is hosted in the cloud, and has a 99.99% uptime. Even prior to the current situation we had set up Canvas to support all CCSF classes and students. 

Q:

What if I am scheduled to graduate and earn my degree, certificate or transfer in May 2020? 

A:

Our highest priority for our students is to make sure that every student who is scheduled to graduate in May 2020 completes their current spring classes successfully.  

 Step 1 is to file a petition to graduate. The deadline to do so has been extended to April 17. If you have not yet filed a petition, you can obtain the information here.  

 If you want to make a counseling appointment or have any question at all, email completion@ccsf.edu

Counselors will be working during the next two weeks to identify our students who are on schedule to graduate. 

Q:

What if students need to drop a class? Will they get a W? Will they owe money? 

A:

Students will be able to drop classes without getting a W on their transcript. Students can use the normal drop process through myRAM to drop. The College will apply this to any student that dropped classes after the announcement of the suspension of face-to-face classes on March 9th.

Students who drop will not be invoiced for any enrollment fees, and will be refunded any enrollment fees that they had paid. 

Q:

When can students access CCSF buildings? 

A:

With the recent shelter-in-place order, students will not have access to CCSF buildings until May. 

Q:

When can faculty & staff access CCSF buildings? 

A:

With the recent shelter-in-place order, faculty and staff will not have access to CCSF buildings between March 17 and May unless directed by their supervising SVC. 

Other Resources

San Francisco Department of Public Health

Visit the San Francisco Department of Public Health web site for the latest updates related to COVID-19.

Home Page
https://www.sfdph.org

Coronavirus Updates
https://www.sfdph.org/dph/alerts/coronavirus.asp

San Francisco Department of Emergency Management

Tools to receive important alerts from the city.

Home Page
https://sfdem.org/

City Alerts Page
https://sfdem.org/get-city-alerts

Coronavirus Update Alerts
Text COVID19SF to 888-777

SF.GOV

Citywide informational website.

Home Page
https://sf.gov/

Coronavirus Updates
https://sf.gov/coronavirus

City Services
https://sf.gov/city-services-during-coronavirus-outbreak