Student Service Outcomes
Student Service Outcomes
Office of Student Affairs & Wellness
Academic Achievement & Recognition - Area A
Student Service Outcome 1: Students are provided opportunity to have their academic achievements recognized by the College.
Sub-element 1.1: After receiving services from the Office of Student Affairs and Wellness, students who have self-identified as being eligible to graduate will be able to initiate and complete the steps to participate in the Commencement Ceremony. (ILO IV.1. Personal and Career Development: Assess one’s own achievements and cultivate resources for educational and /or career growth).
Sub-element 1.2: Students will be able to self-identify as eligible for the Dean’s List and apply for the Dean’s List Certificate. (ILO IV.1. Personal and Career Development: Assess one’s own achievements and cultivate resources for educational and /or career growth.)
Student Grievances and Complaints - Area B
Student Service Outcome 2: Students are provided with due process opportunity to have their complaints, grievances, and reported misconduct addressed and resolved. (e.g. grade review, advocacy, complaint against a District employee, Title 5 and IX complaints, student conduct).
Sub-element 2.1: Students will be able to initiate and employ the steps in the Student Grievance Process that are applicable and relevant to the nature of their specific complaint or grievance. (ILO I.2. Critical Thinking and Information Competency: Apply critical and creative reasoning, including diverse perspectives, to address complex problems.)
Sub-element 2.2: Students will recognize and explain why their conduct was a violation of the Code of Student Conduct and how their conduct affects the rights and experiences of members of the College. (ILO IV.2. Personal and Career Development: Maintain and improve one’s health and safety and/or that of others.)
Sub-element 2.3: Students who have violated the Code of Student Conduct and have met with the Dean of Students will demonstrate congruence with the College’s behavioral expectations. (ILO IV.2. Personal and Career Development: Maintain and improve one’s health and safety and/or that of others.)
Student Engagement - Area C
Student Service Outcome 3: Students are provided opportunities to engage in personal, career, socio-cultural and co-curricular activities and events.
Sub-element 3.1: Students who attend and participate in OSAW
sponsored activities and events will express personal, career,
social and cultural appreciation. (ILO III.2 Cultural, Social
and Environmental Awareness: Evaluate the impact of civic,
social, and/or environmental choices; ILO III.2: Collaborate
effectively in diverse social and cultural settings.)
Sub-element 3.2: Students will attend and participate in OSAW-sponsored events and activities that promote diversity and cultural appreciation as well as career preparation. (ILO III.1. Cultural, Social and Environmental Awareness: Demonstrate an understanding of the history and values of diverse cultures; ILO IV.1. Personal and Career Development: Assess one’s own achievements and cultivate resources for educational and /or career growth.)
To learn more about our SSO assessment plan, measures and benchmarks, please read Assessment Plan: Office of Student Affairs & Wellness.