Office of Student Affairs & Wellness:
Student Advocacy & Grievance
What is Advocacy
The Office of Student Affairs & Wellness is responsible for making sure that there is a fair and equitable process in place to advocate for students as well as receive and process grievances. Our office can assist in advocating for students, reccomending next steps, and also facilitating a formal student grievance.
Before filing a formal grievance, it is possible to mediate a
situation by requesting advocacy. The process of advocating for
students is so that our staff can look at your issue, determine if all
college rules and regulations have been followed/applied
appropriately, and determine if, you the student, are being treated
fairly. Based on our investigation, we will make a recommendation on
how to proceed. Examples of issues that can possibly be resolved at
the advocacy level are:
- Financial Aid Issues
- Minor Classroom
- Conflict Resolution
- Enrollment Issues
Step by step...
Step One: Request Advocacy
Make an appointment to speak with one of our staff members who can evaluate your case.
Step Two: Follow Advocacy Recommendations
Depending on your situation, there may be other individuals at the
college that can help. We will recommend who else might be best to
speak with first before you take the next step.
Step Three: Determine the Type of Grievance
Even if you have followed all the recommended steps, and you still
feel that you need more assistance and wish to file a grievance, we
will help you determine what type of grievance you are going to
Step Four: Filing a Formal Grievance
We can provide the documentation you need to file a formal grievance
and walk you through the process. If you wish, you may request to have
an advocate present throughout the entire process to ensure you
receive fair and equitable treatment.