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Customer Support: FAQs

Quick answers to quick questions!

Q: Can I use a Mac with Banner?

A: Yes. You'll need Java version 8 or higher.


Q: Can I use a Mac with Argos?

A: Yes. The link is: Note, this is only good from the wired CCSF network. Access via CCSF wireless or off the CCSF network requires VPN access.


Q: I hear CCSF is replacing employee computers. How do I get one and are there any choices?

A: ITS is currently replacing the oldest computers first. You can check to see if you name has already been included. The list is available on the ITAC webpage. If you don’t see your name and you believe you qualify, call or e-mail the Help Desk. Priority goes to full time employees. Faculty can choose from our Standard Computer Configurations (barring department/work requirements). Staff will be assigned the PC desktop.