Institutional Effectiveness

In collaboration with the College's academic, administrative and student support units, and through governance processes, the office of Institutional Effectiveness support processes for planning, evaluation, goal-setting, and program review.


CCSF Student Success Dashboard - Credit Completion Metrics

CCSF Student Success Dashboard - Credit Competion Metrics


Institution Set Standards & Stretch Goals

Each community college accredited by ACCJC submits an Annual Report that includes selected trend data and associated institution-set standards. The standards set a minimum "floor," accompanied by aspirational "stretch goals." At CCSF these college-wide standards have been collaboratively developed by the Planning Committee, then discussed and recommended by Academic Senate. Program-specific standards and goals go through the College's CTE Steering Committee in collaboration with the respective departments.

ACCJC Annual Report - 4/5/2019


Vision for Success 

The California Community College Chancellor's Office (CCCCO) released the Vision for Success goals with the aim to strengthen the California Community Colleges to meet California's needs.  

CCSF Vision goals were recommended by the Academic Senate in May 2019, and will be brought to the Board of Trustees (BOT) for approval and submission in June 2019. The Vision goals contain student outcomes in five key areas - completion, transfer, unit accumulation, workforce and equity - shown in brief below. Additional details can be found here: CCSF Vision Goals (PDF).

CCSF Vision for Success webpage


Outcomes and Assessment

City College strives to create a culture where outcomes assessment continually improves the quality of student learning and institutional effectiveness. Members of each department and program engage each other in the development and assessment of outcomes. Dialogue within and amongst departments and programs moves the college forward to meet the evolving needs of our students through instruction, curricula, programs, and services.

Outcome and Assessment webpage


Educational Master Plan (EMP)

CCSF's Education Master Plan (EMP) serves as the College's long-range strategic blue print that guides institutional and program development. This plan is currently being updated per 2018-19 Board Goal #1: "To complete an updated seven‐year EMP that prioritizes enrollment growth and development of in‐demand programs for degree/transfer and workforce certificates.”

Educational Master Plan webpage


Program Review

CCSF's comprehensive Program Review process is designed to assess the effectiveness and future needs and directions of all departments and programs. Comprehensive Program Reviews are submitted once every 3 years (Fall 2015, Fall 2018). Annual Plans are submitted during intervening years (Fall 2016, Fall 2017, Fall 2019, Fall 2020).

Program Review webpage