SLO Assessment Process

The Research & Planning Office follows the CCSF assessment process as documented on the Outcomes Assessment Reporting website. Additional unit-specific processes described below.

General process currently followed:

  1. Methods for gathering data on our office include such things as:
    • College-wide survey (employee survey) -- every four years
    • Decision Support System (amount of people who are accessing data, what their classification is, and what module they use)
    • Website hits (number and time of year)
    • Program Review completion (number and quality of submissions, evaluation of results)
    • Evaluation of Assessment, Planning, Budgeting system (survey) -- annual.
    • Tracking research/data requests and their resolution.
    • Others to be determined.
  2. Gathered data are reviewed by Dean of Institutional Effectivness and staff, analyzed, summarized, and studied for areas of improvement. Results shared in Planning Committee and through Program Review.
  3. Improvements are implemented in as timely and effective a manner as possible. These improvements are then re-evaluated in the next survey cycle to ensure they are working and we are continuing to meet our goals.

Administrative Unit Outcomes

These Administrative Unit Outcomes (AUOs) are on a regular cycle of review, during which outcomes are updated and revised.

Faculty and staff who receive services from us will be able to:

  • Readily access relevant, current, and accurate data on the college and its programs.
  • Recognize data gaps and effectively request help to fill those gaps.
  • Interpret and draw correct and useful conclusions from available data about our students and their academic outcomes.
  • Use data and its analysis to inform priorities and decision making and improve institutional effectiveness.