Faculty & Language Coaches


Nora Goodfriend-Koven

Nora Goodfriend-Koven

The Health Care Interpreter Certificate Program is coordinated by Nora Goodfriend-Koven, MPH.  Nora teaches one cohort of this two-semester certificate program, using a nationally-recognized curriculum that she developed and is now widely disseminated.

Gayle Tang

Gayle Tang

MSN, RN teaches the other cohort in the Health Care Interpreter program.  In fact, she helped design and launch the program, as the need for well-trained interpreters was quite acute at Kaiser Permanente, where she then worked as a nurse.  Gayle is now the Director of National Linguistic & Cultural Programs, National Diversity, Kaiser Foundation Health Plan, Inc.

Carmen Castro-Rojas

Carmen Castro-Rojas, MA,

also teaches in the certificate program, and has served for many years as a language coach.

Language Coaches

Jane Tong Delore

Jane Tong Delore, CHI™
Cantonese Language Lab Coach

Jane is a CCSF HCI graduate. She completed her interpreting internship at Stanford Hospital and Clinics and accepted full-time employment there as a Cantonese and Mandarin medical interpreter. She later joined Kaiser Permanente in the National Diversity Linguistic and Cultural Program where she works to improve quality healthcare access to limited English proficient patients. Jane is very passionate about helping people become effective professional healthcare interpreters. Jane is a CCHI Certified Mandarin Interpreter. 

Jean Lew

Jean Lew
Japanese Language Coach

Jean Lew, is a graduate of the Healthcare Interpreting Program at CCSF. She is a Japanese language coach, and works for a law firm in the morning and as a medical interpreter in the afternoon. She enjoys assisting graduates and students during her spare time.


Asefaw Woldesclassie, Amharic and Tigrinya Language Coach
Ibtisam Dahud, Arabic Language Coach
Christina Lue, Burmese Language Coach
Hae Woon Lee, Korean Language Coach
Margaret Loo, Mandarin Language Coach
Munkhtsetseg (Moogie) Gankhuyag, Mongolian Language Coach
Inga Lind, Russian Language Coach
Eduardo Mendielevich, Spanish Language Coach
Thuy Pham, Vietnamese Language Coach