Medical Receptionist

What will I learn in this program?

The Medical Receptionist certificate program prepares students for employment as a receptionist in a physician’s office, outpatient clinic, or other medical facility.  Students receive training in anatomy and physiology, medical terminology, computer applications, typing and transcription, appointment scheduling, telephone etiquette, medical record preparation, business correspondence, insurance claims completion and coding, and CPR and first aid.

What kind of jobs can I get once I complete the program? How much will they pay? What “demand” is expected for these jobs?


Average Annual Pay

Expected State Demand

Physician offices

$12.00 to $19.00 per hour

17.6% increase until 2016

Other health practitioners

$12.00 to $19.00 per hour

17.6% increase until 2016

Diagnostic Lab services

$12.00 to $19.00 per hour

17.6% increase until 2016


Does this program have any special enrollment requirements?

Enrollment is open to all interested students who have completed English 90 or 150 or placed into English 92 or 160 or higher.  Students must complete Business G, H, J. or Math E1 or place in Math 840.  Students need to type 40 NWPM for a five-minute period with a 10 percent error rate or less.

Orientations for the Medical Assisting Program degree or certificate programs are offered twice a year.  An orientation flyer can be requested by calling 415 561-1900.

Does this program have any special costs?

Additional student costs include the purchase of a lab coat, internship student identification card, physical exam, immunizations, CPR card, background check, and alcohol and drug tests if required.

How long will it take to complete this program?

Completion of the Medical Receptionist Certificate requires two semesters and a summer internship. Students must take 12 to 15 units each semester and pass all courses with a C (2.0) or higher. Students must have a grade point average of 2.5 or higher to apply for the certificate.

How do I get more information on this program?

Visit web site for links to program flyers and program information.
Call 415 561-1900 to request an information packet, program flyers, and English and Math placement test schedule.
Email any other questions to