What are the steps involved?

We work closely with you through the following steps to set up a program that meets your needs.

Needs Analysis

Starting with your business goals, our first step is to determine what employee performance is needed to achieve those goals. Along with that, the current performance level is determined. Causes and barriers to close the "performance gap" are identified.

 Skills Assessment

Next, we identify training and/or workplace solutions. Working closely with in-house learning and development staff and subject matter experts (SME), customized solutions are developed specifically for performance improvement.

Training & Workplace Solutions

Once the performance gap is determined as a training need and/or change(s) in the work environment, we'll support you in implementing a plan. Training can be provided at your office or one of our 10 campus locations. We are available when you need us - any shift, in a time frame that fits your business schedule.

Evaluation and Measuring Impact

Finally, we assist you in evaluating performance improvement in the workplace. Measuring the impact of improved on-the-job performance links directly back to your business goals and an improved bottom line.


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