Student Services Outcomes

City College of San Francisco systematically assesses student support services through student, faculty, and staff input along with student achievement data and student learning outcomes assessment to improve the effectiveness of our services.

Student service outcomes are comprised of service area outcomes and student service learning outcomes.

 

Service Area Outcomes (SAO)

 

Describes the level of efficiency and effectiveness of a service area and its ability to serve the department’s mission and program objectives

 

Student Service Learning Outcome (SSLO)

 

Describes what students are able to do after receiving services

 

SLO Assessment Process