Please read below for important information regarding improvements to the CCSF WiFi system.
 

NOTES:

  • Before you can connect to the WiFi network, you MUST have your working RAM ID credentials ready.
  • If you are not able to connect at all to Guest, Student nor Staff, please go to the ACRC Lab at Batmale Hall, 3rd. floor for personal assistance by a Lab Tech.
     

There is no longer a need to sign-up for WiFi service. Instead, you will use your RAM ID credentilas which is described here: http://www.ccsf.edu/en/employee-services/technology-services2/ram-id.html

Following is a description of the different WiFi signal names which are called SSIDs.

CCSF Student = Student-only service using RAM ID for access. Your RAM ID is your Student ID number (e.g. W00000000 or @00000000) along with your RAM ID password. Note the system will ask for a one-time password (WPA Key) the first time you connect. The one-time password is freewireless4all. Authentication is required every 30 days.  

CCSF Staff = Staff-only service using RAM ID for access. Your RAM ID is your network login ID (e.g. jsmith) along with your RAM ID password. Note the system will ask for a one-time password (WPA Key) the first time you connect. The one-time password is freewireless4all. Authentication is required every 30 days.  

CCSF Guest = Basic Internet service available at the Ocean Campus and major CCSF Centers. Requires acceptance of the CCSF Computer Usage Policy. No login or password required, just open a web browser and try to navigate somewhere, on the next page just click Continue to the Internet. Authentication is required every 24 hours.

CCSF WiFi ( Airport, Civic Center and Fort Mason campuses only ) = No RAM ID, only use the password (WPA Key) of ccsframs.

NOTE: If you cannot connect your device to any of the SSIDs shown above, please go to the ACRC Lab at Batmale Hall, 3rd. floor for assistance.

  _________________________________________________

  • Network WPA Key = freewireless4all
    NOTE: some devices call it Password:

  • Student ID = e.g. W00000000 or @00000000
  • Staff ID = e.g jsmith
  • Password = your RAM ID password
    ________________________________________________

 

Getting Help

 

  • For assistance please contact the Help Desk at (415) 239-3711 and select Option 5. You can also send an email to: helpdesk@ccsf.edu
  • If you experience difficulties with your CCSF Student connection or login, hands-on technical troubleshooting and personal assistance is offered at the student's Academic Computing Resource Center Lab (ACRC) on the 3rd floor of Batmale Hall. Academic Computing Resource Center (ACRC) Hours

 

Additional Information

For more information about your specific computer’s operating system and wireless internet access, read one of the following:

Windows 7  (PDF)

Mac OS X: High Sierra  (PDF)

Mac iPhone, Ipad or iPod touch (PDF)

Linux  ( THERE IS NO SUPPORT )

 

See our list of “FAQs” for more information.