ESLV 3836 ESL for Customer Service
ADVISE: Completion of ESLN 3010
or equivalent language ability
English language skills in preparation for work in customer service jobs. Content and communication skills focus on serving customers in retail, restaurant, financial, hotel and travel industries.
Offered on occasion
After successful completion of this course, students will be able to:
- Outcome 1: Relate customer service job titles.
- Outcome 2: Use money correctly and state prices.
- Outcome 3: Demonstrate awareness of safety and hygiene requirements.
- Outcome 4: Identify basic workers' rights on the job