COMP 9921 The Internet and Social Customer Service
45 hrs
Noncredit
ADVISE: Windows OS Basics, ESL level 6 or above
Introductory course provides increased focus on Internet research skills, including search topics to expand on concepts or find the most recent information about a topic. This course provides a broad understanding of the most up-to-date functions, email and Internet resources, and topics such as social mediacustomer service.