CNIT 105L Computer Technical Support Lab (1)
Credit, Degree Applicable
Introduction to hardware diagnosis and troubleshooting, and software maintenance, upgrading, and problem-solving; including the opportunity to work with real Help Desk software to log calls, and, at times, real end-user problems; and to work with a variety of real hardware problems in a simulated Service Center. Designed to provide hands-on practice with hardware and software, techniques and procedures covered in CNIT 105
. Teamwork will be emphasized.
Hands-on fixing students computers.