CNIT 105 IT Customer Support (3)
Lec-52.5
Credit, Degree Applicable
P/NP Available
ADVISE: CNIT 103; CNIT 104
Introduction to the field of technical support, including the critical people skills and exceptional technical knowledge required to provide outstanding service. Emphasis on information resources and technical tools needed most to function effectively in a technical support position.
CSU

After successful completion of this course, students will be able to:

Find more details on this course in its official Course Outline of Record