CAHS 35 Hotel Front Office Operations (3)
Lec-35, Lab-52.5, field trips
Credit, Degree Applicable
PREREQ.: ESL 160 or ENGL 93 or 95; or placement in ENGL 93
This course provides an overview of the relationship between the Front Office of a hotel and departments within a hotel. The course also examines the various elements of front office procedures paying particular attention to effective management, planning, human resources management, and guest satisfaction.
Offered Fall semesters