CAHS 35 Hotel Front Office Operations (3)
Lec-2, lab-3, field trips
Credit, Degree Applicable
PREREQ.: ESL 150 or ENGL 92 or placement in ESL 160 or ENGL 93
This course provides an overview of the relationship between the Front Office of a hotel and departments within a hotel. The course also examines the various elements of front office procedures paying particular attention to effective management, planning, human resources management, and guest satisfaction.