Multicultural retention service outcomes are designed to increase awareness regarding graduation and/or transfer requirements.
Outcomes are developed in group conversation at department meetings. Current outcomes are used across all the programs and centered around student needs. They are refined through continued group discussion in dedicated assessment-focussed department meetings.
Assessment tools in use across all programs: two surveys:
- one is completed before a session with a student, before they see a counselor -- the other is given immediately afterwards.
- there are different surveys for Services than for Education Plans
Assessments happens throughout the Fall semester. Data collected and reported during that semester.
Assessment data is reviewed and discussed in planned data-analysis-specific department meetings during Spring semester. Ideas for improvement developed during these meetings will be implented the following semester and reassessed per the above process for ongoing continuous quality improvement.
Documentation will be compiled from each program and stored in a central location. The Department Chair will summarize that data for yearly program reviews and to update the assessment web pages and forms.