Program Outcomes

CNIT Program Learning Outcomes Activities


During Fall/2012, the Department came up with a guideline on how to document and manage the SLO Process - the result of that meeting is in this document https://docs.google.com/a/mail.ccsf.edu/spreadsheet/ccc?key=0AvZRVNQw7MjFdHFjZkhRd1k4dG1MZVhlcU51empWT1E

Inventory of department programs created

  1. CNIT’s website and department materials contain updated lists of department degrees and programs. This has always been standard practice for CNIT.
  2. CNIT is a dynamic field that requires updates to stay in step with industry. The lists of department degrees and programs are updated regularly throughout the semester to reflect most current offerings.
  3. As a major activity at CNIT’s SLO Flex Day on Sept. 12, program faculty reviewed department degrees and certificates to develop program outcome assessment plans.


Purpose and Goals of Each Program

  1. Program faculty had lengthy discussions on the purpose and mission of each program to ensure up to date and accurate. Changes and improvements will be submitted to CC at Dec. 5 meeting.
  2. Department mission statement created and in final draft


Decide how many SLOs needed for each program

  1. CNIT offers an AS degree, 9 CNIT certificates, and 2 shared CNIT/CS certificates
  2. Program faculty had lengthy discussions on the purpose of each program and reviewed courses required for certificates to determine how many SLOs are needed for each.


Draft SLOs needed for each program

  1. As a major activity at CNIT’s SLO Flex Day on Sept. 12, program faculty wrote program SLOs.


Double check SLO with assessment in mind

  1. Assessment tools in development
    1. Survey
    2. Job tracking
    3. Certification tracking


Each program has:

  • Purpose/mission statment
  • SLO
  • Course requirements
  • Coure mappings

 

Computer Technician Certificate

  • Identify, install and configure hardware devices
  • Build, maintain and upgrade computer systems
  • Improve performance of computer systems
  • Prepare for industry certification exam equivalent to 6 months’ work experience as a computer technician


Fundamentals of Technical Support

  • Recognize technical support skills required by the IT industry
  • Identify and solve computer-related issues
  • Support and maintain computer applications, hardware and operating systems
  • Be able to provide basic ROI and Project Management skills


Web Site Development Techniques Certificate

  • Develop and maintain websites according to industry standards
  • Recognize and use appropriate Web 2.0 technology to promote or enhance the work environment
  • Add interactivity to web pages via scripting program and/or server-side technology


Computer Technical Support Certificate

  • Evaluate components and configure a functional computer system
  • Troubleshoot and repair defective computer systems
  • Configure and diagnose basic network connectivity
  • Demonstrate correct use of office productivity applications


Network Security Certificate

  • Explain the basics of network security
  • Define confidentiality, integrity, availability, and non-repudiation (CIAN)
  • Recognize viruses and worms, their differences and how to harden computer systems
  • Develop strategies for network defense using firewalls, routers, switches, antivirus, and anti-spyware tools
  • Protect the IT environment using hacking techniques
  • Discover hidden data in memory and hard drive using forensics rules, tools and techniques


Windows Networking Certificate

  • Define various components of Windows server
  • Install Windows server
  • Implement and manage active directory infra structure using advanced techniques
  • Install and maintain SQL Server database in a Windows environment
  • Support Windows Desktop edition



Fundamentals of Networking Certificate

  • Define the major hardware components of computers and network devices.
  • Describe the role of operating systems including network operating systems.
  • Compare and contrast the OSI and TCP/IP networking models and their related protocols.
  • Create a simple web site using HTML and upload it on a server.
  • Explain the role of switches and routers in LANs and WANs.


Routing and Switching (Cisco) Certificate

  • Compare and contrast the OSI and TCP/IP networking models and their related protocols.Explain the importance of addressing and naming schemes of various layers of data
  • Compare and configure various internal routing  protocol
  • Analyze, configure and troubleshoot switch configurations including LANs and VLANs.
  • Describe and configure in routers various WAN protocols.
  • Define basic network security issues and possible solutions.


Wireless Networking

  • Configure and diagnose basic network connectivity
  • Evaluate components and prepare a Wireless network
  • Install a wireless network
  • Troubleshoot a wireless network