WebCT at CCSF

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WebCT HelpDesk

The California Virtual Campus (CVC) is sponsoring a one year pilot project providing 24/7 WebCT Help Desk support for selected California Community Colleges. Phone, online tutorials and materials, online chat are some of the possibilities. If you are new to the WebCT Help Desk, you must first create an account.

WebCT Help Desk Website for CCSF: https://d2.parature.com/ics/support/default.asp?deptID=4187

WebCT Help Desk Phone for CCSF (old AND new versions):
(866) 238-6867 .
Please tell them if you are using WebCT 4.1 (the old version) OR Blackboard CE6 (the new version). Instruct students to tell them the name of the course they are taking.

For online help with Blackboard CE6 (FAQs, etc.) follow the link on the WebCT Help Desk Website for CCSF: https://d2.parature.com/ics/support/default.asp?deptID=4187

Download WebCT Help Desk Handout:

[MSWord] [PDF]

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City College of San Francisco

WebCT Help Desk Phone for CCSF (old AND new versions): (866) 238-6867 . Please tell them if you are using WebCT 4.1 (the old version) OR Blackboard CE6 (the new version). Instruct students to tell them the name of the course they are taking.

WebCT Help Desk Phone for CCSF (old AND new versions):
(866) 238-6867 .
Please tell them if you are using WebCT 4.1 (the old version) OR Blackboard CE6 (the new version). Instruct students to tell them the name of the course they are taking.