A collaboration between the San Francisco VA Medical Center and City College of San Francisco (CCSF), the Veterans Outreach Program (VOP) began in August 2010 and has led the nation in providing an array of comprehensive services to student Veterans on campus.

 

The VOP is one of 21 funded VA programs under the Veterans Integrative To Academic Leadership (VITAL) initiative, part of the VA’s national effort to outreach and provide services to support student Veterans.

 

The staff on our team come from a number of different departments at the SFVA, including:

 

·       Social Work

·       Psychology

·       Psychiatry

·       VA Health Care Enrollment Services

 

In addition to open and ongoing communications with academic departments, faculty and student services, the VOP has developed a close working relationship with CCSF leadership and staff, including:

 

Dean of Students

• Academic Counseling Staff

• Certifying Officials

• Veteran Student workers

• Veteran Alliance (Student Veteran Club)

Text Box: The VOP at CCSF

The VOP at CCSF

a)     Aims to ease the experience of asking for and receiving help from the VA

b)    Coordinates and provides a series of lectures on relevant topics for student Veterans

c)     Supports Veterans' well-being in an academic environment

d)    Provides on-campus clinical care and coordination

e)    Assists with enrollment in SFVA health care

 

We also offer a range of services on campus. These services range from helping with stress and time management, to evidence-based psychotherapy services for individuals and couples. We also offer social work case management, medication management, smoking cessation, and referrals for additional services not available on campus.

 

Services are available for:

·        Time management

·        Attention and/or memory difficulties

·        Sleep issues

·        Smoking Cessation

·        Adjustment

·        Stress

·        PTSD (posttraumatic stress disorder)

·        Depression

·        Substance use

·        Anxiety

·        TBI (traumatic brain injuries)

 

 

DID YOU KNOW: Colleges and universities are required to have disability services on campus to support each individual’s specific needs.  These needs can range from hearing and visual impairment to psychological concerns.  VOP staff can talk with you to find out your needs and help you obtain the necessary documentation required to receive academic accommodations. The may include:

Assistive Technology Devices 
(hearing aids, screen-reader software, SmartPens)

Assistive Physical Supports 
(seating support)

Assistive Psychological Supports 
(priority registration for classes, note-taking assistance, extended time for tests)

 

 

RESOURCES for all Veterans:

 

·        Veterans Crisis Line (24/7)

·        1-800-273-TALK (8255), toll-free, anonymous if you choose

 

·        Women Veterans Hotline

·        1-855-VAWomen (1-855-829-6636) toll-free, immediate assistance 24 hours a day

 

·        San Francisco VA Medical Center

·        1-415-221-4810 and online at: http://www.sanfrancisco.va.gov/

 

·        San Francisco VA Veteran Outreach Program at City College

o   Information re: Eligibility and Enrollment in SF VA health care provided on-site  

o   Assistance w/ referrals to primary care, social work, mental health, and other specialty services

o   SF VA  Health Benefit Advisor, Social Workers, Psychiatrist, Psychologist and MFT on staff to answer questions re: SF VA health and mental health care services and navigate SF VA and CCSF resources

o   (415) 452-5253; Veterans Outreach Program CCSF Office, Cloud Hall, Room 333

·        (415) 750-2190; Keith Armstrong, Veterans Outreach Program Director; email: keith.armstrong@va.gov

 

·        Vet Centers for Readjustment Counseling (VA health care enrollment is not required to receive Vet Center services)

o   VA Community-based clinics providing individual, group, family readjustment counseling

·        http://www.va.gov/directory/guide for locations

 

·        To locate your nearest County Veterans Service Office, for the county in which you live (for assistance with VA service-connected claims, benefits, vocational rehab, survivor/dependent benefits):  http://www.cacvso.org/ and click on “contact us” to find your local CVSO

o   San Francisco County Veterans Service Office (CVSO) Downtown

27 B Van Ness Avenue
San Francisco, CA 94102
415-503-2000

o   San Mateo County Veterans Service Office (CVSO)

400 Harbor Blvd, Bldg B
Belmont, CA 94002
(650) 802-6598

 

For Veterans Already Enrolled in San Francisco VA Health Care

 

·        Telephone Linked Care: direct access to VA Advice Nurse for health concerns over the phone (24/7)

o   (415) 752-1212 or 1-800-733-0502 (if outside of Bay Area)

·        SFVA Medical Center Mental Health Emergency Services – no appt. needed

o   (415) 750-6674 (located inside the Emergency Department (ED) )

·        SFVA Medical Center Emergency Department–no appt. needed

o   (415) 221-4810, ext. 2052

·        San Francisco VA Medical Center: (415) 221-4810, Press 0 for Operator

o   Medical Practice (Primary Care): (415) 750-2129

·        San Bruno VA Outpatient Clinic: (650) 615-6001

o   Call to schedule an appointment

·        Downtown San Francisco VA Outpatient Clinic: (415) 281-5100

o   Initial appointments are drop-in starting at 8am (1st come, 1st serve)

 

Education & Training for Faculty & Staff

Most veterans are entering college for the first time or returning after many years away. We understand that concerns may arise from working with Veterans. We strive to reduce stigma by consultation and liaison services to the campus community. Our purpose is to educate faculty, staff, and students about the unique strengths and challenges facing student veterans.

Consultation on Veteran Specific Needs

·        Promote Understanding 
Military culture, deployment 101, post-deployment adjustment, and common concerns

·        Increase Awareness 
Common psychological and physical conditions among Veterans and classroom impact, triggers and warning signs, being mindful of needs in the classroom, and what faculty/staff can do to help

·        Communication with the VA
Assist with communications between the VA and college/university staff about concerns, resources, and student needs