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SLO Assessment Process

The Office of Financial Aid outcomes-assessment process is documented and described below. For more details, view the rest of our department website.

Assessment Process

Assessment results and progress are documented each semester in our Assessment Progress Reports with highlights each year in our Program Review.

Departmental Mission

The purpose of the financial aid program at City College of San Francisco (CCSF) is to provide financial assistance to students as they pursue their educational goals. The program is committed to the philosophy that no eligible student should be denied access to higher education because of a lack of financial resources. In achieving this purpose the financial aid office is committed to the slogan “Financial Aid Access & Success.” To support this purpose, the financial aid office commits to the following:

  • Complying with federal and state law as well as institutional policies
  • Promoting and maintaining integrity, accuracy and timeliness in delivery of services
  • Providing adequate information for students and parents to make informed decisions regarding the financing of their education
  • Promoting and providing equal access to eligible students interested in pursuing an education at City College of San Francisco

Paying for the cost of a college education requires a partnership among parents, students and the college.  Each partner has responsibilities to fulfill in meeting that cost.  Financial aid is money that helps pay for the cost of education (college fees, books and supplies).  City College of San Francisco (CCSF) participates in most Federal and State financial aid programs. The school code is 012874.

Program Outcomes

These programs areas are on a regular cycle of review, during which outcomes are updated and revised. For assessment details and timelines see links for progress reports in right side column.

Program area

Satisfactory Academic Progress Workshop

  • By the end of the Satisfactory Academic Progress (SAP) workshop, students will be able to identify all of the federal financial aid SAP standards. 
  • By the end of the SAP workshop, students will be able to demonstration understanding of the documents required to include in their appeal application package to be considered for federal financial aid eligibility. 

Loan Literacy Workshop

Service Outcome: Students and parents will receive sufficient information to make informed decisions regarding the financing of their education

(Linked to ILO 4a: Identify and develop helpful resources and opportunities)