Admissions & Records has implemented student service surveys as methodology of collecting feedback data for continuous assessment of department focus, improvement of existing services and development of new services. System reports are analyzed regularly to determine if specific targets and goals are met.
Regular meetings are held with different components of Admissions & Records to go over data collected and make any procedural or legislative changes.
Two department wide meetings are held each term, one prior to the start of the semester and the other at the end of the semester. New service processes, policies, ideas and information will be discussed prior to the semester. Review of processes, pertinent issues, feedback and ideas are discussed at the close of the semester.