Student Service Outcomes

Office of Student Affairs & Wellness

Academic Achievement Recognition - Area A

Program Outcome 1: To provide students with an opportunity to have their academic achievements recognized by the College (e.g., Dean’s List, Transfer Applications, Dean’s List Certificates, Commencement Ceremonies, Letters of Recommendation)

Student Service Outcome 1.1: After receiving services from the Office of Student Affairs and Wellness, students who have self-identified as being eligible to graduate will be able to initiate and complete the steps to participate  in the Commencement Ceremony. (ILO IV.1. Personal and Career Development: Assess one’s own achievements and cultivate resources for educational and /or career growth). 

Student Service Outcome 1.2: Students will be able to self-identify as eligible for the Dean’s List and apply for the Dean’s List Certificate. (ILO IV.1. Personal and Career Development: Assess one’s own achievements and cultivate resources for educational and /or career growth.) 

 

 

Academic Performance Standards - Area B

Program Outcome 2: To provide students with timely notification regarding their probationary academic status and the College’s available resources and services when they have failed to meet the academic performance standards of the College.

Student Service Outcome 2.1: After receiving a notice from the Office of Student Affairs & Wellness, students will be able to move from probationary status to good academic standing status. (ILO IV.1. Personal and Career Development: Assess one’s own achievements and cultivate resources for educational and /or career growth).

 

 

Student Grievances and Complaints - Area C

Program Outcome 3: To provide students with an opportunity to have their complaints and grievances addressed and resolved as they navigate through the Student Grievance Process (e.g. grade review, advocacy, complaint against a District employee, Title 5 and IX complaints).

Student Service Outcome 3.1: Students will be able to initiate and employ the steps in the Student Grievance Process that are applicable and relevant to the nature of their specific complaint or grievance. (ILO I.2. Critical Thinking and Information Competency: Apply critical and creative reasoning, including diverse perspectives, to address complex problems.) 

 

 

Code of Student Conduct - Area D

Program Outcome 4: Consistent with the principles of Student Rights and Responsibilities, Restorative Justice and Progressive Discipline, to provide students who violate the Code of Student Conduct with the opportunity to gain perspective on the seriousness of their actions and to conform to the behavioral expectations of CCSF by appropriately demonstrating a change in their behavior(s).

Student Service Outcome 4.1: Students will recognize and explain why their conduct was a violation of the Code of Student Conduct and how their conduct affects the rights and experiences of members of the College. (ILO IV.2. Personal and Career Development: Maintain and improve one’s health and safety and/or that of others.) 

Student Service Outcome 4.2: Students who have violated the Code of Student Conduct and who have met with the Dean of Students will demonstrate congruence with the College’s behavioral expectations. (ILO IV.2. Personal and Career Development: Maintain and improve one’s health and safety and/or that of others.) 

 

 

Student Life - Area E

Program Outcome 5: To provide students with an opportunity to engage in personal, socio-cultural and co-curricular activities and events.

Student Service Outcome 5.1:  Students will assess and rate their participation in a personal or socio-cultural activity or event sponsored by the Office of Student Affairs & Wellness (ILO III.3. Social, Cultural and Environmental Awareness: Collaborate effectively in diverse social and cultural settings.) 

Student Service Outcome 5.2: Students will demonstrate effective and appropriate communication (both interpersonal and intercultural) (ILO II.1. and II.2 Communication: Communicate effectively; demonstrate respectful interpersonal and intercultural communication.)

Student Service Outcome 5.3: Students will extrinsically employ and practice positive sportsmen-like traits while engaging in merit-based competitions. (ILO IV.1. Personal and Career Development: Assess one’s own achievements.) 

 

For more information about the assessment measures and benchmarks, please refer to "Assessment Plan: Office of Student Affairs & Wellness."