Office of Student Affairs & Wellness:

 

Student Advocacy & Grievance

 

What is Advocacy & Grievance?

The Office of Student Affairs & Wellness is responsible for making sure that there is a fair and equitable process in place to advocate for students as well as receive and process grievances. Our office can assist in advocating for students, reccomending next steps, and also receiving and processing a formal student grievance.

Advocacy

Before filing a formal grievance, it is possible to mediate a situation by requesting advocacy. The process of advocating for students is so that our staff can look at your issue, determine if all college rules and regulations have been followed/applied appropriately, and determine if, you the student, are being treated fairly. Based on our investigation, we will make a recommendation on how to proceed. Examples of issues that can possibly be resolved at the advocacy level are:

  • Financial Aid Issues
  • Minor Classroom Disputes
  • Conflict Resolution
  • Enrollment Issues

Grievance

There are different types of grievance processes depending on who the grievance is being filed against. Therefore, once it is determined that a student grievance will be filed, the student must make an appointment with our office staff. This meeting will help guide the student through the correct formal process and explain not only the process itself, but the possible outcomes and resolutions. Examples of the different grievance categories are:

  • Against fellow Students
  • Against Classified Staff
  • Against Campus Safety Officers
  • Against Faculty Members
  • Against Administrators

 

Step by step...

Step One: Request Advocacy

Step Two: Follow Advocacy Recommendations

Step Three: Determine the Type of Grievance

Step Four: Filing a Formal Grievance