New IT Help Desk has arrived

On 20 Feb 2020, CCSF has changed over to a new Help Desk vendor. All older tickets will have to be recreated in the new system. We will still be using the same e-mail and the same local phone number (415) 239-3711. The new toll free number is: (877) 379-2491.

Sorry for any inconvenience. Thank you for your patience and understanding.

The IT Help Desk

Tech Svcs

NOW available 24/7/365

For Employees and Students

Get CCSF technology-related help, anytime!

Information Technology Services (ITS) has now implemented a new Help Request System.

Who:    All CCSF employees and students

What:   Technology Help Desk

Where:  Anywhere you have access to a phone or e-mail

When:   Anytime (24 hours a day, 7 days a week, 365 days a year)

Why:     Because you deserve the best

How:     Call toll free: (877) 379-2491 [Or on Campus dial 611; Off Campus (415) 239-3711]

                                   - or -

  E-mail to

  So we can better serve you, please provide:

  - Your name

  - A description of the problem

  - Campus/Center

  - Building

  - Room

  - Phone number where we can reach you