Customer Support

Providing multi-tiered coverage to the entire CCSF community!

The Customer Support group provides multi-tiered technology support to all 13 CCSF campuses. Our college is divided into two major regions: Gough and Ocean. Each region contains a Regional Service Support Center, which supports multiple Satellite Service Support Offices which in turn support campuses. The Technology Division staff located at these Centers and Offices provide customer service for their respective service areas, and when needed, they jump in to help out at the other CCSF Offices and Centers. They will provide technical support remotely or on location beyond that which can be provided by the Service Desk.

Gough Regional Service Support Center

  • Supports the Downtown Campus Satellite Service Support Office which in turn supports the Civic Center Campus.

Ocean Regional Service Support Center

 

Technology Service Support Coverage Map

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Technology Service Support Coverage Map