Assessment Process-TMI

Introduction

The Educational Technology Department (TMI) works to continually improve the quality of student learning and achievement as it relates to distance education. In particular, quality improvement is focused on student retention, persistence and success rates. The department regularly engages in dialogue regarding the development and assessment of outcomes related to distance education. Dialog within other departments and services moves the college forward to meet the changing needs of our distance education students.

Outcomes

The outcomes anticipated by TMI include:

  • Faculty learning to use Insight.
  • Evaluating Insight's impact on their teaching.
  • Incorporating the tool into their teaching with the goal of promoting student success and retention.
  • Faculty understanding and following State and Federal Guidelines for teaching distance learning.

TMI teaches both the educational technology tool and the pedagogy behind the optimum use of that tool.

Assessment Process for Tech-enhanced Classes

CCSF has increased the number of instructors that are using Insight to "tech-enhance" a face-to-face class and consequently the number of students. With the roll-out of an Insight shell for all credit classes starting in fall 2014, Ed Tech is working with the SLO Coordinator to consider an assessment plan for the Ed Tech Department's PLOs. The goal is to have a process defined by the end of spring 2015. 

Assessment Process for Telecourses

An entry survey is given to telecourse faculty to distribute to their students at the orientation. An exit survey is given to telecourse faculty to distribute to their students at the final meeting. Instructors return both surveys to the Ed Tech Department. Data is analyzed, shared with faculty teaching telecourses, and used to improve the delivery of telecourses. The entry and exit surveys are given each semseter a telecourse is offered. 

Assessment Process for Online Classes

The Educational Technology Department works to continually improve the quality of student learning and achievement as it relates to distance education. In particular, quality improvement is focused on student retention, persistence and success rates. The department regularly engages in dialogue regarding the development and assessment of outcomes related to distance education. Dialogue within other departments and services moves the college forward to meet the changing needs of our distance education students.

The Educational Technology Department assesses students enrolled in distance learning classes. The department continues to participate in the California Community College State Chancellor's Distance Education Surveys. 

The Process

Faculty teaching telecourses are asked for input in improving the entry and exit surveys. The survey is distributed by telecourse faculty via ScanTron. Results are shared with telecourse faculty at the end of each semester.

Faculty teaching online classes are asked to review the surveys for online students in Insight and provide feedback to the Ed Tech Department. Assessment for online classes is done using Insight. Faculty are asked to send an email to students in their class and to post a message to the News Forum.  Ed Tech provides faculty with a pre-written paragraph explaining the purpose of the survey and the deadline.

Effectiveness is assessed in terms of percentage of satisfaction. Areas that fall below a 60% satisfaction rating are targeted as "needs improvement" action items. These items are identified with deadlines for improvement by the following semester in order to create a closed-loop assessment process.