Assessment Process-TMI (Distance Learning)

Introduction

The Educational Technology Department (TMI) works to continually improve the quality of student learning and achievement as it relates to distance education. In particular, quality improvement is focused on student retention, persistence and success rates. The department regularly engages in dialogue regarding the development and assessment of outcomes related to distance education. Dialog within other departments and services moves the college forward to meet the changing needs of our distance education students.

The Educational Technology Department assesses students enrolled in distance learning classes. The department continues to participate in the California Community College State Chancellor's Distance Education Surveys.

Assessment Process for Telecourses

An entry survey is given to telecourse faculty to distribute to their students at the orientation. An exit survey is given to telecourse faculty to distribute to their students at the final meeting. Instructors return both surveys to the Ed Tech Department. Data is analyzed, shared with faculty teaching telecourses, and used to improve the delivery of telecourses. The Telecourse Entry and Exit Surveys were conducted in spring 2014. The results of the surveys along with the drop in telecourse enrollment has lead CCSF to discontinue telecourse offerings after fall 2014. 

Assessment Process for Online Classes

The Educational Technology Department works to continually improve the quality of student learning and achievement as it relates to distance education. In particular, quality improvement is focused on student retention, persistence and success rates. The department regularly engages in dialogue regarding the development and assessment of outcomes related to distance education. Dialogue within other departments and services moves the college forward to meet the changing needs of our distance education students.

The Educational Technology Department assesses students enrolled in distance learning classes. The department continues to participate in the California Community College State Chancellor's Distance Education Surveys. Results from the 2012 CCCCO Survey are available on the Distance Learning Data page found here

The Process

Faculty teaching telecourses are asked for input in improving the entry and exit surveys. The survey is distributed by telecourse faculty via ScanTron. Results are shared with telecourse faculty at the end of each semester.

Faculty teaching online classes are asked to review the surveys for online students in Insight and provide feedback to the Ed Tech Department. Assessment for online classes is done using Insight. Faculty are asked to send an email to students in their class and to post a message to the News Forum.  Ed Tech provides faculty with a pre-written paragraph explaining the purpose of the survey and the deadline.

Effectiveness is assessed in terms of percentage of satisfaction. Areas that fall below a 60% satisfaction rating are targeted as "needs improvement" action items. These items are identified with deadlines for improvement by the following semester in order to create a closed-loop assessment process. 

 

Reports (Distance Learning Data)

Data for distance learning assessment can be found here.