Assessment Process-TMI

Introduction

The Educational Technology Department (TMI) works to continually improve the quality of student learning and achievement as it relates to distance education. In particular, quality improvement is focused on student retention, persistence and success rates. The department regularly engages in dialogue regarding the development and assessment of outcomes related to distance education. Dialog within other departments and services moves the college forward to meet the changing needs of our distance education students.

Outcomes

The outcomes anticipated by TMI include:

  • Faculty learning to use Insight.
  • Evaluating Insight's impact on their teaching.
  • Incorporating the tool into their teaching with the goal of promoting student success and retention.
  • Faculty understanding and following State and Federal Guidelines for teaching distance learning.

TMI teaches both the educational technology tool and the pedagogy behind the optimum use of that tool.

Assessment Process for Tech-enhanced Classes

CCSF has increased the number of instructors that are using Insight to "tech-enhance" a face-to-face class and consequently the number of students. With the roll-out of an Insight shell for all credit classes starting in fall 2014, Ed Tech is working with the SLO Coordinator to consider an assessment plan for the Ed Tech Department's PLOs. The goal is to have a process defined to by the end of spring 2016. Currentlly, outcomes for faculty teaching Tech-enhanced classes are assessed by the TLC at the end of subject specific face-to-face Insight workshops. Refer to the TLC Assessment page for more data. Additional data was collected via the Technology Survey.

Assessment Process for Telecourses (Ended in Spring 2015)

Based on data collected and enrollment trends for telecourses, this form of distance learning will no longer be offered beginning in fall 2015.

Previous Process: An entry survey is given to telecourse faculty to distribute to their students at the orientation. An exit survey is given to telecourse faculty to distribute to their students at the final meeting. Instructors return both surveys to the Ed Tech Department. Data is analyzed, shared with faculty teaching telecourses, and used to improve the delivery of telecourses. The entry and exit surveys are given each semseter a telecourse is offered. 

Assessment Process for Online Classes

The Educational Technology Department works to continually improve the quality of student learning and achievement as it relates to distance education. In particular, quality improvement is focused on student retention, persistence and success rates. The department regularly engages in dialogue regarding the development and assessment of outcomes related to distance education. Dialogue within other departments and services moves the college forward to meet the changing needs of our distance education students.

The Educational Technology Department assesses students enrolled in distance learning classes. The department continues to participate in the California Community College State Chancellor's Distance Education Surveys. 

The Process

A modified version of the Online Faculty Satisfaction Survey will be distributed to faculty at the end of fall 2015. A modified version of the California Community College Chancellor's Office Student Satisfaction Survey will be distributed at the end of fall 2015.

Effectiveness is assessed in terms of percentage of satisfaction. Areas that fall below a 60% satisfaction rating are targeted as "needs improvement" action items. These items are identified with deadlines for improvement by the following semester in order to create a closed-loop assessment process. 

Survey instruments and results wil be posted in spring 2016.