Student Concerns

Procedure for Student Concerns

If you have a concern or complaint about a distance learning class (online or telecourse), please contact the Student Advocacy, Rights and Responsibilities.

The Student Advocacy, Rights and Responsibilities office is committed to ensuring that students are treated equitably in their dealings with CCSF.  They are dedicated to educating students about their rights, responsibilities and rules of student conduct.  They assist students in their resolution of concerns and conflicts arising from students and CCSF faculty.

Student Complaint Form

Students Rights and Responsiblities

Students can review their rights and responsibilties by clicking on the specific links below.

College Rules and Regulations

Academic Policies and Procedures



Students are always encouraged to work with the instructor first regarding any concerns in the class. Sometimes, it is helpful to talk with the Educational Technology Department Chair. The chair can be contacted at 415.239.3759 or