Student Concerns

Procedure for Student Concerns

The Office of Student Affairs & Wellness is responsible for making sure that there is a fair and equitable process in place to advocate for students as well as receive and process grievances.

If you have a concern or complaint about a distance learning class (online or telecourse), please contact the Office of Student Affairs & Wellness.

The Office of Student Affairs & Wellness is committed to ensuring that students are treated equitably in their dealings with CCSF.  They are dedicated to educating students about their rights, responsibilities and rules of student conduct.  They assist students in their resolution of concerns and conflicts arising from students and CCSF faculty.

Student Complaint Form

Link to Student Complaints.

Students Rights and Responsiblities

Students can review their rights and responsibilties by clicking on the specific links below.

Student Conduct and Discipline

Computer Usage Policy



Students are always encouraged to work with the instructor first regarding any concerns in the class. Sometimes, it is helpful to talk with the Educational Technology Department Chair. The chair can be contacted at 415.239.3399. Questions? Email Carol Reitan at