Online Course Support Center

Fall 2017 Welcome email to Online Students:

Welcome to Online Learning at CCSF for Fall 2017!

CCSF Help Desk

The CCSF Help Desk can give you help with Wifi, RAM ID, email, and general computer services at CCSF.: (415) 239-3711 (Toll Free (844) 693-4357) or Email: helpdesk@ccsf.edu

For help with Canvas (CCSF's learning management system), please refer to the information below.

Check your computer

It is important to check your computer to make certain that it meets the necessary system requirements for an online class. Additionally, some online classes require specific plug-ins.

The Computer Readiness Test runs an automatic browser check with results and links for downloading plugins that you might need for your course.

Online Course Support for Canvas

Watch the Canvas Video Overview for Students.

Search the Canvas Student Guides.

Read the Computer Specifications for Canvas.

Claim your RAMID and login to Canvas: Student Guide

Once you login to Canvas, you can access more help at the Canvas Help Menu in the left sidebar including 24 hour phone support.

Stop by or call the Educational Technology Office

Ocean Campus- Batmale Hall, room 310.

Phone: (415) 239-3885

Hours: Monday - Thursday, 9 am to 4 pm

Friday, 9 am - 2 pm