Refund and Cancellation Policies

Refund Policies

Once a class has begun, no partial refund or letter of credit will be issued for any reason, including illness, travel, or classes postponed because of circumstances beyond our control.

Refunds are issued only in the following circumstances:

A full refund is automatically issued if a class is canceled (less the original $1 credit card processing fee)

To receive a refund, a written request must be received by The Office of Continuing Education 7 days prior to the first class meeting. A $20 processing fee per class will be deducted.

Enrollment cancellations received after the refund deadline and up to 2 days before the start of class will be issued a Letter of Credit for class fees, less a $20 processing charge per class.

Mail, fax or email requests to:

Office of Continuing Education, CCSF
Fort Mason Center
2 Marina Blvd, Bldg.B
San Francisco, CA 94123
Fax: (415) 561-1849
Email: contined@ccsf.edu

No phone requests for refunds or letters of credit will be accepted.

Please allow 4-6 weeks to process requests. 

Cancellation Policy

The Office of Continuing Education reserves the right to discontinue, postpone, or combine activities and to change instructors. If a minimum enrollment is not reached, a class may be cancelled before the first meeting.