Student Services Outcomes
City College of San Francisco systematically assesses student support services through student, faculty, and staff input along with student achievement data and student learning outcomes assessment to improve the effectiveness of our services.
Student service outcomes are comprised of service area outcomes and student service learning outcomes.
|Service Area Outcomes (SAO)
|Describes the level of
efficiency and effectiveness of a service area and its ability
to serve the department’s mission and program objectives |
|Student Service Learning Outcome (SSLO)
Describes what students are able to do after receiving services