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Updates from the SLO Coordination Team

November 19, 2015


Nobody wants outcomes to be a pain in the assessment, especially with Festivus and other holidays approaching.  And since the Jan 4 deadline for completing Fall 2015 SLO assessments is looming and we are still somewhat new to systematic SLO assessment, we wanted to share the following to help us build productively on all of this hard work.  Here are a few tips and reminders that could make the process smoother and more meaningful:

  1. Engage in dialogue with colleagues who teach the same or similar courses to gain more perspective and agreement on assessment tasks, mechanisms (rubrics), methods, and criteria.  Such discussions should also help with composing descriptive text in CurricUNET.  You might even want to have an outcomes assessment party session with colleagues to continue the dialogue and get the work done asap!  Party time!
  2. Unless an outcome is being addressed and assessed early in the semester, target a task submitted during the second half of the course since you are examining OUTcomes.
  3. Remember that an outcomes assessment is not a gut-feeling score based on a compilation of all tasks done during the course; choose a task in which you hope to see that learning outcome illustrated, and see if students meet it.
  4. Know what it means to “meet” versus “develop” versus “no evidence” versus “not assessed.” This is also great to discuss with colleagues.
  5. Consider incorporating the outcome when designing the assignment undergoing assessment, perhaps blatantly reminding your students quite explicitly of the specific outcome you hope to see reached.  Actually, you might consider writing in SLO reminders into all assignments, something that could provide great ways to not only judge the assignment itself but judge the SLOs and weigh out what you—and your department--hope students gain from those tasks.  Why not?  It’s already on your syllabus, right?


ILO#3 Revisions:  Based on your feedback on the October 20th survey, and the hard work of the Academic Senate SLO Committee, there are proposed revisions to the wording of ILO#3 which addresses Cultural, Social and Environmental Awareness.  Please provide your feedback on the proposed changes by filling out this incredibly brief (we promise!) survey.

Your friendly SLO Coordination Team

Learn more at


November 17, 2015


Dear Student Services Colleagues:


This is a friendly reminder that the SLO Progress Reports for student services are due on January 4, 2016. Please submit your SLO progress reports on CurricUNET. 

Please feel free to review the Student Services SLO/SSO Validation Rubric as this rubric provides guidelines to help you complete the reports.

If you have any questions, please feel free to contact me via email 

Thank you very much.


Mandy Liang

Student Services SLO Coordinator


November 9, 2015


Fall 2015 SLO Reporting Deadlines

January 4, 2016 is the reporting deadline for Course and Student Service Learning Outcomes.   You can enter your SLO data into CurricUNET from the comfort of your own laptop!  However, if you feel you will need help or support, please be advised that you can drop by a CurricUNET Support Lab or speak to one of your friendly SLO Coordinators.  Any of us will be delighted to assist you!

Through Restoration, every faculty member is responsible for assessing at least one SLO in each section and reporting a score for each student using the CRN-Level Report in CurricUNET.   Remember that each CRN, like each assessed outcome, requires a distinct report.  We know many of you report on more than one SLO, which is even better! 👍😊

CurricUNET Support over the holidays

Monday, December 21 is the last day of full support for CurricUNET Fall semester (with drop-in help labs all day). The CurricUNET Administrator will not be available from Dec. 22 through Jan. 13.

  • SLO Coordinators, Curriculum Committee Chair, and others will be providing limited email support on Dec. 22 and 23 and from Jan. 4 through 13.
  • SLO Coordinators will hold drop-in help labs on Jan 4 and Jan 11 (times and locations in drop-in help calendar).
  • January 14 is the first day of full support for CurricUNET for Spring Semester.

GE Outcome Assessment

There will be a campus forum on December 7 to review the results from GE Area D/H assessment, presented by the Area D/H Workgroups  This analysis was completed in Fall 2015, using results from Spring 2015 reporting.  Please come by to learn more about GE Assessment and how your GE courses are mapped to GE outcomes.  The forum will be held in MUB 140 from 1-2 pm. 

Two new GE workgroup will be forming in Spring 2016 to address GE Areas F&G.  Areas F&G include United States History and Government and Health Knowledge and Physical Skills.  We are looking for faculty who teach courses in these GE Areas to participate in these workgroups.  This is your chance to influence mapping, assessment and the wording of GE Area F&G outcomes!  

Professional Development Opportunities Coming Up

On November 19, there is a workshop "Using Rubrics to Teach & Assess" in MUB 170 from 3:00-4:00


November 3, 2015


What are Institutional Learning Outcomes? 


Institutional Learning Outcomes describe campus-wide expectations of student learning for students who graduate from CCSF or complete programs or certificates at the college.   These expectations include the acquisition of knowledge and skills, cultural, social and environmental awareness, community engagement, and a habit of lifelong learning.


Depending on the type of degree or certificate program in which a student is enrolled, a successful student may accomplish all, or a subset of CCSF's ILOs.  For a complete list of CCSF's ILOs, please review the ILO Page on the SLO Website

How do we assess Institutional Learning Outcomes?


All CCSF faculty participate in the assessment of ILOs.   Every certificate or major program at CCSF is composed of individual courses.  Within that program, the program SLOs (PSLOs) are mapped by program coordinators up to ILOs and down to course SLOs within the program.  Courses that satisfy a particular General Education Area (A through H) also map to GE outcomes, and those GE outcomes map up to ILOs.


Each semester, faculty enter student assessment levels for a particular course SLO for a particular section (CRN-level SLO assessments). If that course is part of a program, and it maps up through that program to an ILO, then we can use CurricUNET to pull those section data points into our college-wide assessment.  So, when faculty enter SLO data, they are also likely helping the college to assess Institutional Learning Outcomes!


ILO#3:  Cultural Social and Environmental Awareness.

During the October 20th FLEX presentation, composite data were shown that included Spring, Summer and Fall 2015 CRN-level SLO data that mapped to ILO#3: Cultural, Social and Environmental Awareness.  

There are FOUR sub-elements to ILO#3 to which SLOs may map:


3A:  Demonstrate an understanding of the history and values of other people and cultures


3B:  Demonstrate an understanding of civic, social, and environmental responsibility


3C:  Demonstrate civic, social, and environmental responsibility


3D:  Collaborate effectively in diverse social, cultural, and global settings


CurricUNET allows us to view these data across the entire college over selected time periods.  As can be seen from the table, a great majority of our students are meeting ILO#3 outcomes!   Interested in learning more about how CCSF students perform on ILOs and GE Learning Outcomes (GELOs)?  Visit our SLO Dashboard, located in the SLO Webpages.  



If you have any questions about ILOs or any SLO related questions, your SLO Coordination team is here to help!  Feel free to contact any of us for assistance!



October 29, 2015

Dear Campus Community,

Thank you for the participation and enthusiasm for the SLO FLEX Event on October 20th. Reviews of the day were overwhelmingly positive about the morning concurrent sessions and the survey responses (both of disaggregated data and the SWOT analysis) have many great insights and ideas. These are being compiled and will be shared widely in different campus forums. Friday is the last day to submit the SWOT. Be heard! 

If you missed a session, we have many presentation materials available of the Oct 20th SLO FLEX page:

Teaching and Assessing Environmental Awareness

Using Student Voices to Assess Cultural and Social Awareness

Equity and Awareness in Student Development


Teaching Men of Color in Community College

If you were interested in the session on Men of Color but could not attend (or wish to further your training), please see the long list of Webinars provided by the Minority Male Community College Collaborative, including some directly related to assessment:


Male Program Assessment for College Excellence (M-PACE)” (May 5, 2015) – M2C3 has created a new tool that can be freely used by community colleges to assess outcomes for programs serving men of color. This video will include information on the tool’s development, validation, and utility for practice.

Assessing Initiatives Serving Men of Color in Community Colleges” (April 23, 2015) – This webinar will focus on how assessment and evaluation can be integrated into and optimized within initiatives serving men of color in community colleges.

Narratives of Success: Insights from Men of Color who Successfully Transferred” (August 24, 2015) – This webinar will present findings from a recent study of men of color who successfully transferred from a community college to a four-year institution. Narratives from these men will discuss the role of institutional personnel and structures in fostering transfer success.



The SLO Team (Sheri, Craig, Mandy, and Kristina)


October 22, 2015

Surely one of the "Strengths" one could SWOT about is the number of people at CCSF that continuously make their expertise available. Today is no different. 

Join Andrea Noisi from 3-4:30 on strategies for teaching and assessing with rubrics. Room MUB 170


Still haven't filled out that SWOT? Be sure to do so:




The SLO Team!


October 21, 2015

Assessment and ePortfolios

Wednesday October 21, 2015

2:30-4:00 PM in MUB 170. 

Join the Culinary Department today if you are interested in learning how you can use technological tools that will promote discussion about assessment, help design and develop effective rubrics, and streamline assessment--as well as work toward creating ePortfolios for students. Now, that's assessment that REALLY benefits students. Culinary is leading the charge on these tools and are graciously sharing what they learned from their own implementation and what they learned from visiting other institutions using these tools. 


October 20, 2015

Welcome to today's FLEX event!


A reminder that information and resources that you need for today's program can be found on the SLO Professional Development Website, including links to the FLEX Booklet, the SWOT survey and links to School Surveys and Results.


A final reminder that we are holding an evening session from 7-9 pm in MUB 140 for those who cannot be here during the day.


We look forward to a full and productive day of dialog.

The SLO Coordination Team,
Craig Kleinman, Mandy Liang, Sheri Miraglia, Kristina Whalen<>



October 19, 2015

5 things to know about how the SLO FLEX Day on Tuesday, October 20th, is organized:


1. The morning  our assessment conversations will center on Institutional Learning Outcome #3: Social, Cultural and Environmental Awareness, including the whole college completing a Strengths, Weakness, Opportunity, and Threats (SWOT) analysis, first on paper and then in a brief online survey. We'll start the conversation at the all college meeting and continue in panel sessions. PLEASE NOTE THE ROOM CHANGE for the session on Microagressions. Due to high demand, this session is moved to VA 115. 


2. The afternoon program, starting at 12:15,  guides units to review and discuss SLO and achievement data and asks the campus community to identify connections to college recommendations.  These will be recorded in department meetings by a Chair designated recorder. Preliminary results and the data's use in program review will be discussed in School/Division meetings. 


3.  The  program is now available via the Office of Professional Development. Room assignments for the  2:00 PM School/Division meetings are now known and in the book (page 19). Review the SWOT sheet in the program. The rest of the information for the day is in the Program and on the SLO Professional Development  Resource page. 


4. Thought-provoking conversations will happen on October 20th. Our last General Education Assessment recommended that our college join national, state, and local conversations about the pernicious achievement gap experienced by men of color. Scholars J. Luke Wood and Frank Harris, from the Minority Male Community College Collaborative are here. In the morning (10-11:30 am) they will focus on Teaching Men of Color. In the afternoon they will guide discussions in Student Development. They will provide strategies that have an intensifying effect on minority male populations but help all achieve success. 

5.  There is an evening session beginning at 7:00 pm in MUB140 for anyone who cannot attend earlier in the day.


One last thing. . . 

The fun doesn't end:

ePortfolios and Assessment




Wednesday October 21st from 2:30-4 pm in MUB 170


The Culinary Department has led the charge on student ePortfolios and assessment. Come learn how your department can create both a rich assessment tool and a valuable resource for students.


Using Rubrics to Teach and Assess

Thursday October 22 from 3:00-4:30 pm in MUB 170

Having trouble finding rubrics useful? Come get some solid advice and training. 



The SLO Coordination Team,
Craig Kleinman, Mandy Liang, Sheri Miraglia, Kristina Whalen<>

October 7, 2015

More information about the October 20 FLEX day is now available on the SLO website, including information about the invited speakers Dr. J. Luke Wood and Dr. Frank Harris III, founders of The Minority Male Community College Collaborative, as well as additional morning panel sessions offered by our talented faculty and staff.

Please explore the morning session options here:

When you've had a chance to explore the panels, please let us know which one you anticipate attending by filling out a VERY short, one question survey.

The SLO Coordination Team,
Craig Kleinman, Mandy Liang, Sheri Miraglia, Kristina Whalen<>


September 28, 2015

October 20 FLEX:

A description and schedule for the October 20, 2015 FLEX day are posted on the SLO Website, and can be located by navigating to Professional Development and then to October 20 FLEX Information.  We will be updating the site with additional information as we get closer to the event.   We hope this information is helpful to you!  Please feel free to contact us with any questions.


Assessment and ePortfolio Explorations--TODAY!

12-1PM in MUB 170

The Culinary Department has cutting edge assessment practices and is in the process of establishing best practices for ePortfolio development. Come by to learn how one department has organized, collaborated and sought support for assessment practices that integrated into instructional practices and how you might too! 


The SLO Coordination Team,
Craig Kleinman, Mandy Liang, Sheri Miraglia, Kristina Whalen<>


September 23, 2015

CurricUNET is now available for CRN-level Fall SLO reporting. 

Your reports will be read by course coordinators as well as those coordinating programs and doing GEO and ILO assessment reports!  Your data and your answers to the questions are very important to the college.

To make your reporting as meaningful as possible the SLO Coordination team has established a rubric to guide your answers to Questions 1 and 2 in the CurricUNET Assessment module.  We hope this will help you when you are ready to submit your Fall 2015 reports.


Question 1: Assessment and Analysis:  What assessment methods were used?

The assessments were fully described and/or shown.  For example, if a multiple choice or essay question was used, it could have been copied into CurricUNET so that it could be viewed by anyone looking at the report.  Alternatively, an exam question or set of questions was not shown for security reasons but was well described.
Acceptable (meets)
The type of assessment was clearly described and on face appears appropriate.
Developing (Lean)
The assessment was described but it would be difficult for a reviewer to restate or paraphrase the assessment based on the description - lacks details and/or clarity. OR  the type of assessment was not appropriate to the SLO.
The answer does not describe the assessment used



Question 2: What criteria were used to assign an assessment level to each student?

The criteria are well described and specific.  If a rubric was used, it is provided or well described.  Any reviewer could assign an assessment level based on the criteria and description provided.
Acceptable (meets)
Criteria are described well but in general terms.
Developing (lean)
It would be difficult for a reviewer to restate or paraphrase the assignment of an assessment level based on the description because it lacks details and/or clarity.
The answer does not describe how criteria were used to assign an assessment level.


If you have questions about SLO reporting, and how to submit reports that are high quality and will benefit your students, your SLO coordinators are standing by to help.  Feel free to contact us with questions or to arrange an appointment for assistance.  Our contact information is on the SLO website:

The SLO Coordination Team,

Craig Kleinman, Mandy Liang, Sheri Miraglia, Kristina Whalen


September 16, 2015

Two surveys are closing soon that need your input!  

1.  The GE Area D & H assessment workgroup has been working (starting in Spring 2015) to refine outcomes associated with our General Education instruction in Social & Behavioral Sciences and Ethnic Studies, Women’s Studies, and LGBT Studies.  They have requested your feedback in the form of a survey which can be found HERE.   Please take a few minutes to provide your input to this process if you have not done so already.   These outcomes affect all students completing AA degrees at CCSF.  

2.  Proposals for the October 20th FLEX day workshops are still being accepted!  The core activity of the morning is to assess how well, as a college, we are facilitating learning around Cultural, Social and Environmental Awareness -- Institutional Learning Outcome #3.  We are encouraging all college constituencies to consider proposing workshops that relate to ILO#3 and have a focus on evaluating how well we are teaching and supporting our students with respect to this ILO.   Proposals can be submitted via THIS LINK.

Upcoming workshops: Data Analysis Series

Interpreting Disaggregated Data: How to understand it and what to do about it.

For the first time, many units will be looking at disaggregated assessment data with an eye toward analyzing achievement gaps across different student groups. In this workshop, CCSF Research Analyst Dr. Laura Lara-Brady will discuss current data collected on how our students, especially under-prepared students, perform at CCSF and offer suggestions for how to interpret the data collected last spring semester. Questions that will shape the workshop include the following:

  • How do I interpret disaggregated assessment data?
  • Do I have enough data to form valid conclusions?
  • What are some of the various methods for detecting achievement gaps?
  • What are proven support strategies (improvements) at CCSF that boost student success?

This workshop should also enhance the work that you will do with colleagues during the 10/20 Flex Day. Again, the workshop will be offered three times this semester:

Tuesday, September 22: 4-5:30 PM in MUB 255,

Monday October 5: 1:30-3:00 in MUB 255

Wednesday October 14: 3-4:30 in MUB 255

Upcoming Workshops: Student ePortfolios Using Live Text

The Culinary Department has led the charge on student ePortfolios and assessment. Come learn how your department can create both a rich assessment tool and a valuable resource for students.

Monday September 28 from 2:30-4 pm

and repeated on 

Wednesday October 21st from 2:30-4 pm

We look forward to seeing you at one of these workshops!

The SLO Coordination Team,

Craig Kleinman, Mandy Liang, Sheri Miraglia, Kristina Whalen



August 26. 2015

Planning began last semester for our October 20th SLO FLEX.  We see this day as a real opportunity to share what works across the college - because so much here does work! - and to identify areas of growth.  

The morning will be themed around Cultural, Social and Environmental Awareness -- AKA Institutional Learning Outcome #3 - and driven by the following question:  How well, across the college, are we guiding students toward cultural, social, and environmental awareness?   A call for proposals from our campus community is forthcoming.  

In the afternoon, the college community will work together to make connections between target populations identified in our Equity Plan and SLO data submitted in Spring 2015.  

In preparation for this day, as well as program review, we have three data analysis trainings for course or program coordinators designed to help us ask questions about the disaggregated data submitted last spring and look  for ways to improve.  In short, these workshops will teach participants how to access the data, interpret the data, and ask questions about the data:

Tuesday, September 22: 4-5:30 PM in MUB 255

Monday, October 5: 1:30-3:00 in MUB 255

Wednesday, October 14: 3-4:30 in MUB 255

Participants will also need an ARGOS account, so please register for the training here to facilitate your access to ARGOS.

Note:  these workshops apply to information submitted in CRN-level reports.  If these sessions do not work, or you would like to begin sooner, several drop-in help sessions are available in the form.

The SLO Coordination Team,

Craig Kleinman, Mandy Liang, Sheri Miraglia, Kristina Whalen


August 20 

The SLO Coordinators would like to thank everyone who participated in the August 14 FLEX Day!  We hope that the information provided by David Marshall and Joanna Oxendine was valuable to you, and that you were able to enjoy a productive discussion in your department meetings around assessment.

We found that David and Joanna's presentations (particularly the afternoon sessions) had a lot of practical information.  You can access David and Joanna's presentation materials on the SLO Professional Development Page:

Takeaways from the FLEX Conversation

We wanted to share with you some of our takeaways and also summarize some of the feedback we received from the surveys that you filled out.

  • As an organization, our successful collection of disaggregated SLO data in Spring 2015 means that we have a tremendous opportunity through conversation and analysis across the curriculum to identify ways to improve our courses, programs and institution.
  • The next major step for all of us is to implement course and program improvements based on evidence collected in Spring 2015, and use these improvements to "Close the Loop" and demonstrate CQI (continuous quality improvement).
  • By looking beyond the percentages of which students "do not meet" or are "developing" a particular SLO and using the disaggregated data to ask WHY students are not meeting SLO's, we can make meaningful adjustments to courses and programs that help students be more successful.
  • The breakout sessions helped clarify the difference between "grades" and outcomes assessment.  Come talk to one of us if you'd like to discuss what we learned!
  • The keynote session emphasized the importance of speaking collaboratively with colleagues as an integral part of outcomes assessment.  Authentic assessment cannot happen in isolation.
  • The SLO process is about learning more what/why/where/how our students are learning and how instructors and the institution respond to students strengths and needs.
  • One way to remind students - and yourself - of the desired outcomes is to insert them into assignments.  This can enhance assignment design and push students deeper into a culture of learning instead of grades.

Some examples of your survey feedback:

  • Assessment must be student focused and meaningful to have true value!
  • In an effort to be "compliant" we must have conversations that lead to improved student access - it's about our craft as instructors and how we continuously hone our skills based on insights we gain from student assessment.
  • SLO assessments are based on common sense and a necessary part of good teaching.
  • Communication with colleagues and students is key to success.
  • We need to be specific about what we are assessing to make sense of the data.
  • We need to put students at the forefront of the assessment process.

Disaggregated Data Workshops and Drop-In Help

Some people wished that the keynote had dug deeper into the process of closing the loop. This was covered in more detail in the break-out session (see materials on the SLO website). We will talk a lot more about this in the October 20th FLEX presentations. More information to come to you next week.

Would you like to get started analyzing your disaggregated SLO data? Sign up for a workshop or drop-in help lab here.

The SLO Coordination Team:  Craig Kleinman, Mandy Liang, Sheri Miraglia, Kristina Whalen & CurricUNET Administrator, Katryn Wiese


August 11, 2015

Welcome back!

Please see the Draft Assessment Reporting Process Evaluation Spring 2015.

The new reporting process was designed to get more faculty and staff involved in the assessment process (including reporting) and collect needed data in order to fully meet the 2014 ACCJC Standards. As the report notes, 1) we had to develop new software in record time, 2) train the campus, 3) monitor user-interactions and promptly troubleshoot issues, and 4) provide support, follow up, and encouragement for those missing the deadline. As of today:

  • 1,172 instructors submitted SLO assessment reports for a total of 3603 CRNs. 94% completion!
  • 18 assessment reports were submitted for 9 student service units.
  •  8 assessment reports were submitted for 5 counseling programs.

Given the enormous time constraints for implementing a new system, software, and processes this should be considered a massive success. The entire campus community should celebrate how quickly and effectively we were collectively able to address, respond to, and meet this new standard.

The report chronicles many implementation challenges experienced (and how they were as addressed) as well as challenges that still remain. If you have feedback please read the report. If your issue is not addressed, send process feedback to  and software feedback to

Next steps: Now we must analyze and act on the data! First, Department Chairs will be trained to explore the results and look for valid achievement gaps within certain subpopulations. Trainings are open to anyone (but highly encouraged for course and program coordinators) on the following dates:

Tuesday, September 22: 4-5:30 PM, in MUB 255

Monday October 5: 1:30-3:00, in MUB 255

Wednesday October 14: 3-4:30, in MUB 255

See SLO Professional Development website for details.

The all-college keynote address Making it Meaningful, is the kick off to these next steps. Come join the SLO Coordination Team and assessment experts David Marshall and Joanna Oxendine and hear how to merge our concerns with meeting accreditation standards with our need to have assessment that is authentic and driven by a concern for our students.

Diego Rivera Theatre (and overflow rooms) from 9:15 a.m.-10:45 a.m.

The SLO Coordination Team:  Craig Kleinman, Mandy Liang, Sheri Miraglia, Kristina Whalen & CurricUNET Administrator, Katryn Wiese