Learning Outcomes and Assessment

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City College strives to create a culture where outcomes assessment continually improves the quality of student learning and institutional effectiveness. Members of each department and program engage each other in the development and assessment of outcomes. Dialogue within and amongst departments and programs moves the college forward to meet the evolving needs of our students through instruction, curricula, programs, and services.

Outcomes are developed and assessments take place for the following areas:

  • Student Learning Outcomes (for courses, instructional programs, counseling, and workshops)
  • Student Service Outcomes (for additional services provided to students, such as transcript procurement, registration, and financial aid)
  • Admininstrative Unit Outcomes (for services provided to faculty, staff, vendors, external organizations, etc. to produce an environment of learning for our students)
  • General Education Learning Outcomes (for all CCSF general education outcomes in Communication & Analytical Thinking, Written Composition, Natural Science, Social Sciences, Humanities, History, Health, and Multicultural Studies).
  • Institutional Learning Outcomes (for the four institutional outcomes of Critical Thinking & Information Competency, Communication, Cultural, Social & Environmental Awareness, Personal & Career Development).

Updates from the SLO Coordinator

October 22, 2014

The GE Area E work group seeks your feedback on proposed changes to General Education Learning Outcomes (GELOs) from Area E -- Humanities, which are under review as part of the GE college-wide assessment plan. After this survey (link at bottom of this email) closes, the work group will pull together all the comments and use them to make final recommendations before bringing suggested revisions to the Academic Senate and Bipartite for approval.


The suggested revisions were made by the Area E work group comprised of faculty in Philosophy, Foreign Language, Speech Communication, Interdisciplinary Studies, Humanities, and Architecture. The group has been meeting since Spring 2014.  Notes on the group's deliberation may be found here​.    


Current GE Area E Outcomes:

Upon completion of this coursework, a student will be able to:

1. exhibit an understanding of the ways in which people through the ages in various cultures have created art

2. demonstrate an aesthetic understanding

3. make informed value judgments

4. create an example of linguistic expression or philosophical reasoning

5. contribute to the disciplines of fine and performing arts and analytical or creative writing


Below are proposed revised outcomes:


Proposed GE Area E Outcomes

Upon completion of this coursework, a student will be able to:

1. Exhibit an understanding of the ways in which people in diverse cultures through the ages have produced culturally significant works.

2. Communicate effectively the meanings and intentions of creative expressions.

3. Use analytical techniques to assess the value of human creations in meaningful ways.

4. Develop an understanding of the human condition through language, reasoning, or artistic creation to gain self-efficacy.


List of Approved GE Area E courses


Click below to start survey

GE Area E (Humanities) Outcomes Refinement Survey

Thank you for participating

GE Area E Work Group


October 15, 2014

The October issue of SLO Highlights is ready. This month’s issue features the Art Department. Be inspired by the instructional assessment history, processes, and incredible collaboration among Design faculty. Also, read about the high degree of student satisfaction at the Mission Center via their thorough assessment of the Center’s outcomes. Both stories, capturing both SLO and AUO assessment, are powerful examples of continuous improvement and meaningful assessment across the college.

Mapping 101 Workshop is October 20th from 12-1PM in Cloud 102. Learn how mapping is a process that can aid seamless SLO assessment, help Program Learning Outcome assessment, and create more alignment between courses, program and institutional level outcomes. Please RSVP kwhalen@ccsf.edu if you plan to attend.

Thanks to those that have already agreed to serve of Spring’s GE Area B, D, & H work groups! We still need a few more helping hands. Please let me know if you are willing to steer outcomes assessment (and possible outcome refinement) in Area D: Social and Behavioral Sciences; Area H: Ethnic Studies, Women’s Studies & Lesbian, Gay, Bisexual, and Transgender Studies; or Area B: Written Composition.

Last week I was at the Strengthening Student Success Conference. Organizers and attendees were touting Elizabeth Green’s book Building a Better Teacher. I’ve ordered my copy and have found it very engaging. It makes important connections between assessment and professional development. Moreover, it does an excellent job navigating two polemical academic camps—those that demand unreasonable levels of teacher accountability and those that want untenable levels of teacher autonomy.  I’ll be passing along, in the coming weeks, other insights gained at the conference.

Kristina Whalen

SLO Coordinator



October 2, 2014

No SLO Drop-in Help Lab next week

As I attend the Strengthening Student Success Conference, there will be no Drop-in SLO lab next Tuesday, Oct 7th.

Professional Development opportunities

Two workshops related to Outcomes Assessments are scheduled.

Workshop #1 Mapping 101; October 20th, 12-1 PM in Cloud 102. Learn how mapping is a useful tool, both for program design and assessment. Learn how to set up a curriculum map for a program (maps course outcomes to program outcomes), properly map courses and programs to GE and ILO outcomes, and how to use maps as an aid for program level assessment.

Workshop #2 SLO Basics, November 18th,  3-4 Pm in Cloud 257. *Repeat*  If you missed the September workshop, no worries. This “crash course” teaches effective design of SLOs & PSLOs, how to assess and use data to make meaningful change, and report results by the Jan 5th deadline.

Institutional Assessment Groups forming now for Spring 2015

Now Forming: GE Area Assessment Groups! In spring 2015, the College will conduct outcome assessment measurements on GE Area D (Social & Behavioral Sciences), GE Area H (Ethnic Studies, Women Studies, and LGBT Studies), and GE Area B (Written Composition). If you teach courses in these areas and wish to contribute to the evaluation of learning across the courses in the GE Area—perhaps refine the outcomes--please RSVP your interest to Kristina Whalen kwhalen@ ccsf.edu. The groups will have an organizing meeting in early December. Work begins in spring 2015. What’s involved? Look at the General Process Followed for GE Assessment website. See the approved courses on the GE Worksheet.

Assessment Website Updating nearing Completion

Katryn Wiese and I wish to thank the college community for updating departmental and unit websites in advance of the Accreditation Self-Study’s release to a visiting team. We have only a few websites left on our list! We appreciate your attention to detail, your diligence in attending help sessions or answering emails, and your grace in the face of grueling workloads. Updates made to assessment webpages should make them easier to maintain (less hassle for you!). For example, past assessment progress reports and program reviews are now in a centralized archive. Going forward,  each individual page does not need to updated with these items. Again, thank you for completing this important task.  

Kristina Whalen

SLO Coordinator