ECAR Study of Students and Technology, 2015

City College of San Francisco Benchmarking Report


1.1. Age City College of San
Francisco
AA institutions
All US institutions
18Ė24 115 4481 34590
46.2% 48.7% 77.9%
25+ 134 4714 9807
53.8% 51.3% 22.1%
Total respondent count
(Percentages sum to 100%)
249 9195 44397
100.0% 100.0% 100.0%

1.2. Class standing City College of San
Francisco
AA institutions
All US institutions
Freshman or first-year student 50 2567 10935
20.1% 27.9% 24.6%
Sophomore or second-year student 84 3466 10260
33.7% 37.7% 23.1%
Junior or third-year student 37 1372 10159
14.9% 14.9% 22.9%
Senior or fourth-year student 19 548 8996
7.6% 6.0% 20.3%
Fifth-year student or beyond 11 359 2467
4.4% 3.9% 5.6%
Other type of undergraduate student 48 883 1580
19.3% 9.6% 3.6%
Total respondent count
(Percentages sum to 100%)
249 9195 44397
100.0% 100.0% 100.0%

2.1. Own: Desktop City College of San
Francisco
AA institutions
All US institutions
No, and I donít plan to purchase one. 93 3377 25342
41.2% 39.7% 60.8%
No, but I plan to purchase one. 11 547 1871
4.9% 6.4% 4.5%
Yes, I currently own one (or more). 122 4581 14495
54.0% 53.9% 34.8%
Total respondent count
(Percentages sum to 100%)
226 8505 41708
100.0% 100.0% 100.0%

2.1. Own: Laptop City College of San
Francisco
AA institutions
All US institutions
No, and I donít plan to purchase one. 20 603 1516
8.4% 6.7% 3.5%
No, but I plan to purchase one. 10 597 1273
4.2% 6.7% 2.9%
Yes, I currently own one (or more). 209 7762 41081
87.4% 86.6% 93.6%
Total respondent count
(Percentages sum to 100%)
239 8962 43870
100.0% 100.0% 100.0%

2.1. Own: Tablet City College of San
Francisco
AA institutions
All US institutions
No, and I donít plan to purchase one. 69 2455 17133
31.2% 29.3% 41.3%
No, but I plan to purchase one. 20 820 3561
9.0% 9.8% 8.6%
Yes, I currently own one (or more). 132 5098 20833
59.7% 60.9% 50.2%
Total respondent count
(Percentages sum to 100%)
221 8373 41527
100.0% 100.0% 100.0%

2.1. Own: Smartphone City College of San
Francisco
AA institutions
All US institutions
No, and I donít plan to purchase one. 16 531 2149
6.8% 6.0% 5.0%
No, but I plan to purchase one. 7 258 922
3.0% 2.9% 2.1%
Yes, I currently own one (or more). 211 7992 40231
90.2% 91.0% 92.9%
Total respondent count
(Percentages sum to 100%)
234 8781 43302
100.0% 100.0% 100.0%

2.1. Own: Wearable technology City College of San
Francisco
AA institutions
All US institutions
No, and I donít plan to purchase one. 159 5596 30785
76.4% 72.5% 77.4%
No, but I plan to purchase one. 15 1049 4235
7.2% 13.6% 10.7%
Yes, I currently own one (or more). 34 1070 4743
16.3% 13.9% 11.9%
Total respondent count
(Percentages sum to 100%)
208 7715 39763
100.0% 100.0% 100.0%

2.1. Own: Internet-connected gaming device City College of San
Francisco
AA institutions
All US institutions
No, and I donít plan to purchase one. 117 3732 22562
56.3% 46.1% 55.2%
No, but I plan to purchase one. 9 377 1341
4.3% 4.7% 3.3%
Yes, I currently own one (or more). 82 3978 16988
39.4% 49.2% 41.5%
Total respondent count
(Percentages sum to 100%)
208 8087 40891
100.0% 100.0% 100.0%

2.2a. Desktop OS City College of San
Francisco
AA institutions
All US institutions
Windows 93 3706 11458
76.2% 81.2% 79.3%
Mac or OS X 17 577 2208
13.9% 12.6% 15.3%
Chrome OS 5 144 325
4.1% 3.2% 2.3%
Linux 3 54 220
2.5% 1.2% 1.5%
Other 1 35 83
0.8% 0.8% 0.6%
Donít know 3 49 149
2.5% 1.1% 1.0%
Total respondent count
(Percentages sum to 100%)
122 4565 14443
100.0% 100.0% 100.0%

2.2b. Laptop OS City College of San
Francisco
AA institutions
All US institutions
Windows 133 5582 24138
64.6% 72.1% 58.9%
Mac or OS X 56 1606 14997
27.2% 20.7% 36.6%
Chrome OS 12 372 1120
5.8% 4.8% 2.7%
Linux 4 71 350
1.9% 0.9% 0.9%
Other OS 0 33 116
0.0% 0.4% 0.3%
Donít know 1 77 268
0.5% 1.0% 0.7%
Total respondent count
(Percentages sum to 100%)
206 7741 40989
100.0% 100.0% 100.0%

2.2b.1 Laptop touch screen City College of San
Francisco
AA institutions
All US institutions
No 167 6071 33229
80.7% 78.8% 81.3%
Yes 40 1636 7652
19.3% 21.2% 18.7%
Total respondent count
(Percentages sum to 100%)
207 7707 40881
100.0% 100.0% 100.0%

2.2b.2 Laptop used more likeÖ City College of San
Francisco
AA institutions
All US institutions
Ömore like a laptop 25 1009 5595
62.5% 61.9% 73.4%
Ömore like a tablet 1 84 237
2.5% 5.2% 3.1%
Öabout equal 14 536 1794
35.0% 32.9% 23.5%
Total respondent count
(Percentages sum to 100%)
40 1629 7626
100.0% 100.0% 100.0%

2.2c. Tablet OS City College of San
Francisco
AA institutions
All US institutions
iOS (iPad) 70 2206 10872
53.0% 43.4% 52.3%
Windows OS 12 674 2481
9.1% 13.3% 11.9%
Android OS 37 1715 5387
28.0% 33.7% 25.9%
Fire OS 9 225 1113
6.8% 4.4% 5.4%
BlackBerry OS 0 13 31
0.0% 0.3% 0.1%
Other OS 2 55 234
1.5% 1.1% 1.1%
Donít know 2 195 674
1.5% 3.8% 3.2%
Total respondent count
(Percentages sum to 100%)
132 5083 20792
100.0% 100.0% 100.0%

2.2c.1 Tablet keyboard or docking station City College of San
Francisco
AA institutions
All US institutions
No 91 3508 14352
69.5% 69.2% 69.2%
Yes 40 1561 6382
30.5% 30.8% 30.8%
Total respondent count
(Percentages sum to 100%)
131 5069 20734
100.0% 100.0% 100.0%

2.2c.2 Tablet used more likeÖ City College of San
Francisco
AA institutions
All US institutions
Ömore like a tablet 17 628 2700
42.5% 40.3% 42.4%
Ömore like a laptop 7 315 1210
17.5% 20.2% 19.0%
Öabout equal 16 615 2462
40.0% 39.5% 38.6%
Total respondent count
(Percentages sum to 100%)
40 1558 6372
100.0% 100.0% 100.0%

2.2d. Smartphone type City College of San
Francisco
AA institutions
All US institutions
iPhone 112 3651 23846
53.1% 45.7% 59.3%
Android phone 92 3961 15000
43.6% 49.6% 37.3%
Windows phone 2 180 711
0.9% 2.3% 1.8%
BlackBerry phone 0 22 88
0.0% 0.3% 0.2%
Other smartphone 5 143 461
2.4% 1.8% 1.1%
Donít know 0 24 80
0.0% 0.3% 0.2%
Total respondent count
(Percentages sum to 100%)
211 7981 40186
100.0% 100.0% 100.0%

2.2e. Wearable technology types City College of San
Francisco
AA institutions
All US institutions
Fitness device 24 819 3789
75.0% 77.8% 81.0%
Smart watch 9 238 911
28.1% 22.6% 19.5%
Google Glass 1 31 86
3.1% 2.9% 1.8%
Other, please specify 2 73 260
6.3% 6.9% 5.6%
Total respondent count 32 1053 4678

2.3. Device usage: Desktop City College of San
Francisco
AA institutions
All US institutions
Did not use at all 83 3144 20913
35.9% 36.4% 49.2%
Used for at least one course 33 1208 7390
14.3% 14.0% 17.4%
Used for about half of my courses 24 794 3569
10.4% 9.2% 8.4%
Used for most of my courses 38 1156 4037
16.5% 13.4% 9.5%
Used for all my courses 53 2339 6606
22.9% 27.1% 15.5%
Total respondent count
(Percentages sum to 100%)
231 8641 42515
100.0% 100.0% 100.0%

2.3. Device usage: Laptop City College of San
Francisco
AA institutions
All US institutions
Did not use at all 27 906 1967
11.2% 10.1% 4.5%
Used for at least one course 20 556 1517
8.3% 6.2% 3.5%
Used for about half of my courses 17 697 2571
7.1% 7.8% 5.9%
Used for most of my courses 56 1621 8629
23.2% 18.2% 19.7%
Used for all my courses 121 5150 29164
50.2% 57.7% 66.5%
Total respondent count
(Percentages sum to 100%)
241 8930 43848
100.0% 100.0% 100.0%

2.3. Device usage: Tablet City College of San
Francisco
AA institutions
All US institutions
Did not use at all 105 4613 25532
47.7% 55.3% 61.0%
Used for at least one course 33 1247 5899
15.0% 14.9% 14.1%
Used for about half of my courses 26 754 3733
11.8% 9.0% 8.9%
Used for most of my courses 24 647 3047
10.9% 7.8% 7.3%
Used for all my courses 32 1083 3647
14.5% 13.0% 8.7%
Total respondent count
(Percentages sum to 100%)
220 8344 41858
100.0% 100.0% 100.0%

2.3. Device usage: Smartphone City College of San
Francisco
AA institutions
All US institutions
Did not use at all 58 2895 12061
24.9% 33.5% 28.0%
Used for at least one course 51 1829 10797
21.9% 21.1% 25.0%
Used for about half of my courses 37 1120 7072
15.9% 12.9% 16.4%
Used for most of my courses 30 1042 5758
12.9% 12.0% 13.4%
Used for all my courses 57 1767 7424
24.5% 20.4% 17.2%
Total respondent count
(Percentages sum to 100%)
233 8653 43112
100.0% 100.0% 100.0%

2.3. Device usage: Wearable technology City College of San
Francisco
AA institutions
All US institutions
Did not use at all 197 7651 39670
92.5% 95.7% 97.0%
Used for at least one course 4 138 561
1.9% 1.7% 1.4%
Used for about half of my courses 5 70 237
2.3% 0.9% 0.6%
Used for most of my courses 2 45 154
0.9% 0.6% 0.4%
Used for all my courses 5 93 287
2.3% 1.2% 0.7%
Total respondent count
(Percentages sum to 100%)
213 7997 40909
100.0% 100.0% 100.0%

2.4. Academic success: Desktop City College of San
Francisco
AA institutions
All US institutions
Not at all important 3 208 1503
2.0% 3.8% 7.0%
Not very important 18 487 3634
12.2% 8.9% 16.9%
Moderately important 32 1014 5301
21.6% 18.5% 24.6%
Very important 33 1121 4064
22.3% 20.5% 18.9%
Extremely important 62 2647 7004
41.9% 48.3% 32.6%
Total respondent count
(Percentages sum to 100%)
148 5477 21506
100.0% 100.0% 100.0%

2.4. Academic success: Laptop City College of San
Francisco
AA institutions
All US institutions
Not at all important 1 39 131
0.5% 0.5% 0.3%
Not very important 5 124 460
2.3% 1.6% 1.1%
Moderately important 15 536 2198
7.0% 6.7% 5.3%
Very important 60 1537 7358
28.2% 19.2% 17.6%
Extremely important 132 5764 31661
62.0% 72.1% 75.7%
Total respondent count
(Percentages sum to 100%)
213 8000 41808
100.0% 100.0% 100.0%

2.4. Academic success: Tablet City College of San
Francisco
AA institutions
All US institutions
Not at all important 5 128 736
4.3% 3.5% 4.5%
Not very important 17 629 3732
14.8% 17.0% 23.0%
Moderately important 41 1075 5262
35.7% 29.0% 32.4%
Very important 25 820 3184
21.7% 22.1% 19.6%
Extremely important 27 1057 3342
23.5% 28.5% 20.6%
Total respondent count
(Percentages sum to 100%)
115 3709 16256
100.0% 100.0% 100.0%

2.4. Academic success: Smartphone City College of San
Francisco
AA institutions
All US institutions
Not at all important 2 174 1209
1.1% 3.0% 3.9%
Not very important 22 897 6855
12.6% 15.7% 22.1%
Moderately important 53 1694 10131
30.3% 29.6% 32.7%
Very important 48 1222 6195
27.4% 21.4% 20.0%
Extremely important 50 1734 6561
28.6% 30.3% 21.2%
Total respondent count
(Percentages sum to 100%)
175 5721 30951
100.0% 100.0% 100.0%

2.4. Academic success: Wearable technology City College of San
Francisco
AA institutions
All US institutions
Not at all important 2 49 226
12.5% 14.5% 18.6%
Not very important 2 73 317
12.5% 21.5% 26.1%
Moderately important 10 81 299
62.5% 23.9% 24.6%
Very important 1 66 175
6.3% 19.5% 14.4%
Extremely important 1 70 197
6.3% 20.6% 16.2%
Total respondent count
(Percentages sum to 100%)
16 339 1214
100.0% 100.0% 100.0%

2.5a. Handheld importance (administrative): Access library resources City College of San
Francisco
AA institutions
All US institutions
Not at all important 24 939 5779
11.1% 11.4% 14.0%
Not very important 35 1273 8239
16.1% 15.4% 20.0%
Moderately important 60 2038 10929
27.6% 24.7% 26.6%
Very important 46 1725 7979
21.2% 20.9% 19.4%
Extremely important 52 2278 8217
24.0% 27.6% 20.0%
Total respondent count
(Percentages sum to 100%)
217 8253 41143
100.0% 100.0% 100.0%

2.5a. Handheld importance (administrative): Check grades City College of San
Francisco
AA institutions
All US institutions
Not at all important 17 420 1979
7.8% 5.1% 4.8%
Not very important 19 399 2478
8.7% 4.8% 6.0%
Moderately important 45 1243 7471
20.5% 15.0% 18.1%
Very important 53 2040 11118
24.2% 24.6% 27.0%
Extremely important 85 4179 18131
38.8% 50.5% 44.0%
Total respondent count
(Percentages sum to 100%)
219 8281 41177
100.0% 100.0% 100.0%

2.5a. Handheld importance (administrative): Access course content City College of San
Francisco
AA institutions
All US institutions
Not at all important 12 447 2166
5.5% 5.4% 5.3%
Not very important 11 492 2878
5.0% 5.9% 7.0%
Moderately important 53 1386 8044
24.3% 16.7% 19.5%
Very important 56 2051 11031
25.7% 24.8% 26.8%
Extremely important 86 3903 17060
39.4% 47.1% 41.4%
Total respondent count
(Percentages sum to 100%)
218 8279 41179
100.0% 100.0% 100.0%

2.5a. Handheld importance (administrative): Use the LMS City College of San
Francisco
AA institutions
All US institutions
Not at all important 53 769 3866
24.4% 9.3% 9.4%
Not very important 51 763 4096
23.5% 9.2% 10.0%
Moderately important 41 1466 8147
18.9% 17.7% 19.8%
Very important 31 1802 9746
14.3% 21.8% 23.7%
Extremely important 41 3472 15310
18.9% 42.0% 37.2%
Total respondent count
(Percentages sum to 100%)
217 8272 41165
100.0% 100.0% 100.0%

2.5a. Handheld importance (administrative): Register for courses City College of San
Francisco
AA institutions
All US institutions
Not at all important 18 839 6067
8.2% 10.1% 14.7%
Not very important 18 982 7095
8.2% 11.9% 17.2%
Moderately important 51 1490 8384
23.3% 18.0% 20.4%
Very important 32 1686 7551
14.6% 20.4% 18.3%
Extremely important 100 3274 12081
45.7% 39.6% 29.3%
Total respondent count
(Percentages sum to 100%)
219 8271 41178
100.0% 100.0% 100.0%

2.5a. Handheld importance (administrative): Review transcript City College of San
Francisco
AA institutions
All US institutions
Not at all important 21 822 5297
9.7% 10.0% 12.9%
Not very important 30 1133 7510
13.9% 13.7% 18.3%
Moderately important 57 1933 10653
26.4% 23.4% 25.9%
Very important 47 1853 8451
21.8% 22.4% 20.5%
Extremely important 61 2517 9239
28.2% 30.5% 22.5%
Total respondent count
(Percentages sum to 100%)
216 8258 41150
100.0% 100.0% 100.0%

2.5a. Handheld importance (administrative): Make tuition/fee payments City College of San
Francisco
AA institutions
All US institutions
Not at all important 23 1148 8688
10.5% 13.9% 21.1%
Not very important 29 1133 8788
13.2% 13.7% 21.4%
Moderately important 58 1628 8577
26.5% 19.7% 20.8%
Very important 43 1670 6482
19.6% 20.2% 15.8%
Extremely important 66 2684 8609
30.1% 32.5% 20.9%
Total respondent count
(Percentages sum to 100%)
219 8263 41144
100.0% 100.0% 100.0%

2.5a. Handheld importance (administrative): Track financial aid City College of San
Francisco
AA institutions
All US institutions
Not at all important 41 1085 7126
18.7% 13.1% 17.3%
Not very important 20 906 7243
9.1% 11.0% 17.6%
Moderately important 53 1569 9183
24.2% 19.0% 22.3%
Very important 39 1831 7757
17.8% 22.1% 18.9%
Extremely important 66 2878 9832
30.1% 34.8% 23.9%
Total respondent count
(Percentages sum to 100%)
219 8269 41141
100.0% 100.0% 100.0%

2.5a. Handheld importance (administrative): Access information about events, activities, and clubs/organizations City College of San
Francisco
AA institutions
All US institutions
Not at all important 30 1090 3717
13.7% 13.2% 9.0%
Not very important 34 1451 5358
15.5% 17.6% 13.0%
Moderately important 58 2157 11344
26.5% 26.1% 27.6%
Very important 41 1570 10323
18.7% 19.0% 25.1%
Extremely important 56 1998 10378
25.6% 24.2% 25.2%
Total respondent count
(Percentages sum to 100%)
219 8266 41120
100.0% 100.0% 100.0%

2.5a. Handheld importance (administrative): Use the mobile device as identification City College of San
Francisco
AA institutions
All US institutions
Not at all important 25 1069 6029
11.4% 12.9% 14.7%
Not very important 29 1121 6319
13.2% 13.6% 15.4%
Moderately important 65 1932 9907
29.7% 23.4% 24.1%
Very important 38 1804 9081
17.4% 21.8% 22.1%
Extremely important 62 2333 9811
28.3% 28.2% 23.8%
Total respondent count
(Percentages sum to 100%)
219 8259 41147
100.0% 100.0% 100.0%

2.5a. Handheld importance (administrative): Use the mobile device to verify/record attendance City College of San
Francisco
AA institutions
All US institutions
Not at all important 33 1099 6710
15.1% 13.3% 16.3%
Not very important 36 1217 7288
16.4% 14.7% 17.7%
Moderately important 57 1829 9890
26.0% 22.1% 24.0%
Very important 38 1743 8215
17.4% 21.1% 20.0%
Extremely important 55 2375 9046
25.1% 28.7% 22.0%
Total respondent count
(Percentages sum to 100%)
219 8263 41149
100.0% 100.0% 100.0%

2.5b. Tablet importance for administrative activities City College of San
Francisco
AA institutions
All US institutions
Not at all important 14 577 2353
10.6% 12.4% 13.1%
Not very important 26 820 4006
19.7% 17.6% 22.2%
Moderately important 27 1389 5614
20.5% 29.8% 31.1%
Very important 33 981 3399
25.0% 21.0% 18.9%
Extremely important 32 900 2656
24.2% 19.3% 14.7%
Total respondent count
(Percentages sum to 100%)
132 4667 18028
100.0% 100.0% 100.0%

2.5b. Smartphone importance for administrative activities City College of San
Francisco
AA institutions
All US institutions
Not at all important 12 476 1977
5.7% 6.5% 5.7%
Not very important 34 1150 6325
16.1% 15.7% 18.2%
Moderately important 51 2182 11799
24.2% 29.7% 33.9%
Very important 57 1796 8445
27.0% 24.5% 24.3%
Extremely important 57 1735 6218
27.0% 23.6% 17.9%
Total respondent count
(Percentages sum to 100%)
211 7339 34764
100.0% 100.0% 100.0%

2.6a. Handheld importance (academic): Read e-texts City College of San
Francisco
AA institutions
All US institutions
Not at all important 12 753 5399
5.5% 9.1% 13.1%
Not very important 30 927 6168
13.8% 11.2% 15.0%
Moderately important 61 1854 10388
28.0% 22.4% 25.3%
Very important 59 2204 9619
27.1% 26.7% 23.4%
Extremely important 56 2523 9512
25.7% 30.5% 23.2%
Total respondent count
(Percentages sum to 100%)
218 8261 41086
100.0% 100.0% 100.0%

2.6a. Handheld importance (academic): Communicate with other students about class-related matters outside class City College of San
Francisco
AA institutions
All US institutions
Not at all important 13 534 2019
6.0% 6.5% 4.9%
Not very important 17 664 2785
7.9% 8.0% 6.8%
Moderately important 54 1785 8489
25.1% 21.6% 20.7%
Very important 55 2410 12742
25.6% 29.1% 31.0%
Extremely important 76 2878 15042
35.3% 34.8% 36.6%
Total respondent count
(Percentages sum to 100%)
215 8271 41077
100.0% 100.0% 100.0%

2.6a. Handheld importance (academic): Communicate with instructors about class-related matters outside class City College of San
Francisco
AA institutions
All US institutions
Not at all important 14 541 3125
6.5% 6.5% 7.6%
Not very important 27 643 4366
12.5% 7.8% 10.6%
Moderately important 58 1678 10241
26.9% 20.3% 24.9%
Very important 52 2341 11442
24.1% 28.3% 27.8%
Extremely important 65 3065 11919
30.1% 37.1% 29.0%
Total respondent count
(Percentages sum to 100%)
216 8268 41093
100.0% 100.0% 100.0%

2.6a. Handheld importance (academic): Take notes in class City College of San
Francisco
AA institutions
All US institutions
Not at all important 44 1301 9837
20.3% 15.7% 23.9%
Not very important 42 1523 10179
19.4% 18.4% 24.8%
Moderately important 48 1727 8337
22.1% 20.9% 20.3%
Very important 43 1670 6012
19.8% 20.2% 14.6%
Extremely important 40 2051 6727
18.4% 24.8% 16.4%
Total respondent count
(Percentages sum to 100%)
217 8272 41092
100.0% 100.0% 100.0%

2.6a. Handheld importance (academic): Look up course-related information while in class City College of San
Francisco
AA institutions
All US institutions
Not at all important 12 617 3221
5.6% 7.5% 7.8%
Not very important 31 753 4569
14.4% 9.1% 11.1%
Moderately important 54 1788 10642
25.0% 21.6% 25.9%
Very important 52 2313 11465
24.1% 28.0% 27.9%
Extremely important 67 2799 11170
31.0% 33.8% 27.2%
Total respondent count
(Percentages sum to 100%)
216 8270 41067
100.0% 100.0% 100.0%

2.6a. Handheld importance (academic): Take pictures of in-class activities or resources City College of San
Francisco
AA institutions
All US institutions
Not at all important 13 718 3410
6.0% 8.7% 8.3%
Not very important 22 966 5464
10.2% 11.7% 13.3%
Moderately important 52 1945 11125
24.1% 23.5% 27.1%
Very important 54 2074 10597
25.0% 25.1% 25.8%
Extremely important 75 2568 10504
34.7% 31.0% 25.6%
Total respondent count
(Percentages sum to 100%)
216 8271 41100
100.0% 100.0% 100.0%

2.6a. Handheld importance (academic): Record your instructorís lecture or in-class activities City College of San
Francisco
AA institutions
All US institutions
Not at all important 35 1256 9072
16.1% 15.2% 22.1%
Not very important 43 1421 9628
19.8% 17.2% 23.4%
Moderately important 50 1770 9081
23.0% 21.4% 22.1%
Very important 42 1736 6619
19.4% 21.0% 16.1%
Extremely important 47 2083 6687
21.7% 25.2% 16.3%
Total respondent count
(Percentages sum to 100%)
217 8266 41087
100.0% 100.0% 100.0%

2.6a. Handheld importance (academic): Answer questions posed in class to generate/tally automatic responses City College of San
Francisco
AA institutions
All US institutions
Not at all important 31 1214 7584
14.4% 14.7% 18.5%
Not very important 40 1407 8558
18.5% 17.0% 20.8%
Moderately important 68 2020 10257
31.5% 24.5% 25.0%
Very important 34 1753 7747
15.7% 21.2% 18.9%
Extremely important 43 1861 6917
19.9% 22.5% 16.8%
Total respondent count
(Percentages sum to 100%)
216 8255 41063
100.0% 100.0% 100.0%

2.6a. Handheld importance (academic): Participate in interactive class activities City College of San
Francisco
AA institutions
All US institutions
Not at all important 30 1023 6182
13.8% 12.4% 15.1%
Not very important 46 1204 8283
21.2% 14.6% 20.2%
Moderately important 51 1964 10724
23.5% 23.8% 26.1%
Very important 42 1933 8412
19.4% 23.4% 20.5%
Extremely important 48 2134 7469
22.1% 25.8% 18.2%
Total respondent count
(Percentages sum to 100%)
217 8258 41070
100.0% 100.0% 100.0%

2.6a. Handheld importance (academic): Produce content City College of San
Francisco
AA institutions
All US institutions
Not at all important 28 1215 8149
12.8% 14.7% 19.8%
Not very important 37 1395 9509
17.0% 16.9% 23.2%
Moderately important 59 1743 9058
27.1% 21.1% 22.1%
Very important 43 1780 7040
19.7% 21.5% 17.1%
Extremely important 51 2132 7312
23.4% 25.8% 17.8%
Total respondent count
(Percentages sum to 100%)
218 8265 41068
100.0% 100.0% 100.0%

2.6b. Tablet importance for academic activities City College of San
Francisco
AA institutions
All US institutions
Not at all important 15 589 2652
11.5% 11.6% 12.8%
Not very important 15 802 3997
11.5% 15.9% 19.3%
Moderately important 34 1437 6098
26.0% 28.4% 29.5%
Very important 34 1070 4165
26.0% 21.2% 20.2%
Extremely important 33 1159 3756
25.2% 22.9% 18.2%
Total respondent count
(Percentages sum to 100%)
131 5057 20668
100.0% 100.0% 100.0%

2.6b. Smartphone importance for academic activities City College of San
Francisco
AA institutions
All US institutions
Not at all important 12 496 2116
5.7% 6.3% 5.3%
Not very important 24 1060 6620
11.4% 13.4% 16.6%
Moderately important 60 2255 13543
28.6% 28.4% 34.0%
Very important 63 2031 9770
30.0% 25.6% 24.5%
Extremely important 51 2090 7839
24.3% 26.3% 19.7%
Total respondent count
(Percentages sum to 100%)
210 7932 39888
100.0% 100.0% 100.0%

2.7. Required to own or provided with desktop City College of San
Francisco
AA institutions
All US institutions
Required to own by institution 24 1133 2880
9.8% 12.6% 6.6%
Provided by institution 84 2846 14866
34.1% 31.6% 34.2%
Neither required to own nor provided 144 5272 26468
58.5% 58.6% 60.8%
Total respondent count 246 8994 43522

2.7. Required to own or provided with laptop City College of San
Francisco
AA institutions
All US institutions
Required to own by institution 31 1497 10682
12.8% 16.7% 24.4%
Provided by institution 15 976 6241
6.2% 10.9% 14.3%
Neither required to own nor provided 199 6600 27979
82.2% 73.8% 63.9%
Total respondent count 242 8949 43753

2.7. Required to own or provided with tablet City College of San
Francisco
AA institutions
All US institutions
Required to own by institution 8 343 1533
3.3% 3.9% 3.6%
Provided by institution 7 238 2538
2.9% 2.7% 5.9%
Neither required to own nor provided 224 8170 39223
93.7% 93.7% 91.0%
Total respondent count 239 8723 43080

2.7. Required to own or provided with smartphone City College of San
Francisco
AA institutions
All US institutions
Required to own by institution 14 407 1727
5.9% 4.7% 4.0%
Provided by institution 2 120 461
0.8% 1.4% 1.1%
Neither required to own nor provided 220 8221 40949
93.2% 94.1% 95.0%
Total respondent count 236 8735 43087

3.2. Wireless experience: Reliable access to Wi-Fi throughout campus City College of San
Francisco
AA institutions
All US institutions
Poor 42 974 4799
16.9% 10.7% 10.9%
Fair 36 1156 7382
14.5% 12.7% 16.8%
Neutral 51 1224 6400
20.5% 13.4% 14.6%
Good 76 3036 16139
30.5% 33.3% 36.7%
Excellent 27 1912 7383
10.8% 21.0% 16.8%
N/A 17 804 1830
6.8% 8.8% 4.2%
Total respondent count
(Percentages sum to 100%)
249 9106 43933
100.0% 100.0% 100.0%

3.2. Wireless experience: Reliable access to Wi-Fi specifically in classroom/instructional spaces City College of San
Francisco
AA institutions
All US institutions
Poor 42 950 3442
17.0% 10.5% 7.8%
Fair 40 1140 6077
16.2% 12.5% 13.9%
Neutral 53 1251 5982
21.5% 13.8% 13.6%
Good 65 2847 16160
26.3% 31.3% 36.8%
Excellent 26 1990 10148
10.5% 21.9% 23.1%
N/A 21 908 2058
8.5% 10.0% 4.7%
Total respondent count
(Percentages sum to 100%)
247 9086 43867
100.0% 100.0% 100.0%

3.2. Wireless experience: Ease of login to Wi-Fi network City College of San
Francisco
AA institutions
All US institutions
Poor 38 1000 4198
15.3% 11.0% 9.6%
Fair 41 1124 5993
16.5% 12.4% 13.7%
Neutral 40 1305 7154
16.1% 14.4% 16.3%
Good 77 2638 14396
31.0% 29.0% 32.8%
Excellent 33 2231 10310
13.3% 24.6% 23.5%
N/A 19 787 1797
7.7% 8.7% 4.1%
Total respondent count
(Percentages sum to 100%)
248 9085 43848
100.0% 100.0% 100.0%

3.2. Wireless experience: Network performance City College of San
Francisco
AA institutions
All US institutions
Poor 39 1185 6129
15.7% 13.1% 14.0%
Fair 44 1260 7918
17.7% 13.9% 18.1%
Neutral 65 1522 8125
26.2% 16.8% 18.5%
Good 68 2699 13357
27.4% 29.7% 30.5%
Excellent 16 1664 6655
6.5% 18.3% 15.2%
N/A 16 748 1653
6.5% 8.2% 3.8%
Total respondent count
(Percentages sum to 100%)
248 9078 43837
100.0% 100.0% 100.0%

3.3. Simultaneously connected devices City College of San
Francisco
AA institutions
All US institutions
None 32 1010 2153
12.9% 11.1% 4.9%
One 117 4222 11612
47.0% 46.3% 26.4%
Two 84 3349 24597
33.7% 36.8% 56.0%
Three 12 426 4657
4.8% 4.7% 10.6%
Four 2 51 620
0.8% 0.6% 1.4%
Five 2 26 150
0.8% 0.3% 0.3%
Six or more 0 27 160
0.0% 0.3% 0.4%
Total respondent count
(Percentages sum to 100%)
249 9111 43949
100.0% 100.0% 100.0%

3.4. Handheld support (administrative): Accessing library resources City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 8 413 1837
3.8% 5.1% 4.5%
Havenít used service in the past year 76 3441 16951
35.7% 42.1% 41.7%
Poor 8 351 2009
3.8% 4.3% 4.9%
Fair 19 559 3508
8.9% 6.8% 8.6%
Neutral 30 1005 5750
14.1% 12.3% 14.1%
Good 46 1523 7514
21.6% 18.6% 18.5%
Excellent 26 884 3123
12.2% 10.8% 7.7%
Total respondent count
(Percentages sum to 100%)
213 8176 40692
100.0% 100.0% 100.0%

3.4. Handheld support (administrative): Checking grades City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 3 245 1075
1.4% 3.0% 2.6%
Havenít used service in the past year 37 1232 4657
17.3% 15.1% 11.4%
Poor 14 339 2184
6.5% 4.1% 5.4%
Fair 16 701 4413
7.5% 8.6% 10.8%
Neutral 34 954 5967
15.9% 11.7% 14.7%
Good 68 2706 14742
31.8% 33.1% 36.2%
Excellent 42 2000 7679
19.6% 24.5% 18.9%
Total respondent count
(Percentages sum to 100%)
214 8177 40717
100.0% 100.0% 100.0%

3.4. Handheld support (administrative): Accessing course content City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 6 284 1240
2.8% 3.5% 3.0%
Havenít used service in the past year 32 1332 5012
15.1% 16.3% 12.3%
Poor 11 439 2426
5.2% 5.4% 6.0%
Fair 25 824 4938
11.8% 10.1% 12.1%
Neutral 35 1099 6627
16.5% 13.4% 16.3%
Good 75 2652 14301
35.4% 32.4% 35.1%
Excellent 28 1557 6185
13.2% 19.0% 15.2%
Total respondent count
(Percentages sum to 100%)
212 8187 40729
100.0% 100.0% 100.0%

3.4. Handheld support (administrative): Using the LMS City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 22 357 1695
10.3% 4.4% 4.2%
Havenít used service in the past year 113 1659 6733
53.1% 20.3% 16.5%
Poor 10 510 3058
4.7% 6.2% 7.5%
Fair 16 784 4778
7.5% 9.6% 11.7%
Neutral 16 1058 6320
7.5% 12.9% 15.5%
Good 21 2371 12461
9.9% 29.0% 30.6%
Excellent 15 1437 5659
7.0% 17.6% 13.9%
Total respondent count
(Percentages sum to 100%)
213 8176 40704
100.0% 100.0% 100.0%

3.4. Handheld support (administrative): Registering for courses City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 6 443 2628
2.8% 5.4% 6.5%
Havenít used service in the past year 55 2625 15162
25.7% 32.1% 37.2%
Poor 19 502 3244
8.9% 6.1% 8.0%
Fair 20 620 3425
9.3% 7.6% 8.4%
Neutral 29 939 5127
13.6% 11.5% 12.6%
Good 49 1866 7453
22.9% 22.8% 18.3%
Excellent 36 1190 3680
16.8% 14.5% 9.0%
Total respondent count
(Percentages sum to 100%)
214 8185 40719
100.0% 100.0% 100.0%

3.4. Handheld support (administrative): Reviewing transcript City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 3 395 2059
1.4% 4.8% 5.1%
Havenít used service in the past year 71 2910 15587
33.2% 35.6% 38.3%
Poor 8 348 2124
3.7% 4.3% 5.2%
Fair 26 613 3461
12.1% 7.5% 8.5%
Neutral 31 1053 5643
14.5% 12.9% 13.9%
Good 48 1815 8479
22.4% 22.2% 20.8%
Excellent 27 1050 3354
12.6% 12.8% 8.2%
Total respondent count
(Percentages sum to 100%)
214 8184 40707
100.0% 100.0% 100.0%

3.4. Handheld support (administrative): Making tuition/fee payments City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 4 401 2377
1.9% 4.9% 5.8%
Havenít used service in the past year 73 3491 21017
34.3% 42.6% 51.6%
Poor 13 275 1633
6.1% 3.4% 4.0%
Fair 25 490 2395
11.7% 6.0% 5.9%
Neutral 26 922 4577
12.2% 11.3% 11.2%
Good 43 1632 5903
20.2% 19.9% 14.5%
Excellent 29 977 2820
13.6% 11.9% 6.9%
Total respondent count
(Percentages sum to 100%)
213 8188 40722
100.0% 100.0% 100.0%

3.4. Handheld support (administrative): Tracking financial aid City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 9 358 1988
4.2% 4.4% 4.9%
Havenít used service in the past year 91 2936 17740
42.7% 35.9% 43.6%
Poor 7 327 1714
3.3% 4.0% 4.2%
Fair 18 629 3142
8.5% 7.7% 7.7%
Neutral 30 1036 5345
14.1% 12.7% 13.1%
Good 36 1852 7501
16.9% 22.6% 18.4%
Excellent 22 1046 3266
10.3% 12.8% 8.0%
Total respondent count
(Percentages sum to 100%)
213 8184 40696
100.0% 100.0% 100.0%

3.4. Handheld support (administrative): Accessing information about events, activities, and clubs/organizations City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 8 301 1101
3.7% 3.7% 2.7%
Havenít used service in the past year 64 2908 9793
29.9% 35.5% 24.0%
Poor 10 282 1465
4.7% 3.4% 3.6%
Fair 24 671 3929
11.2% 8.2% 9.6%
Neutral 42 1192 6960
19.6% 14.6% 17.1%
Good 48 1915 12806
22.4% 23.4% 31.4%
Excellent 18 916 4674
8.4% 11.2% 11.5%
Total respondent count
(Percentages sum to 100%)
214 8185 40728
100.0% 100.0% 100.0%

3.4. Handheld support (administrative): Using the mobile device as identification City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 30 1004 6450
14.1% 12.3% 15.8%
Havenít used service in the past year 81 3229 15207
38.0% 39.4% 37.4%
Poor 7 282 1386
3.3% 3.4% 3.4%
Fair 18 525 2800
8.5% 6.4% 6.9%
Neutral 32 961 5037
15.0% 11.7% 12.4%
Good 33 1446 6975
15.5% 17.7% 17.1%
Excellent 12 741 2856
5.6% 9.0% 7.0%
Total respondent count
(Percentages sum to 100%)
213 8188 40711
100.0% 100.0% 100.0%

3.4. Handheld support (administrative): Using the mobile device to verify/record attendance City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 20 744 4752
9.4% 9.1% 11.7%
Havenít used service in the past year 78 3277 17029
36.6% 40.1% 41.8%
Poor 9 262 1373
4.2% 3.2% 3.4%
Fair 17 515 2674
8.0% 6.3% 6.6%
Neutral 36 971 5054
16.9% 11.9% 12.4%
Good 35 1552 6935
16.4% 19.0% 17.0%
Excellent 18 856 2880
8.5% 10.5% 7.1%
Total respondent count
(Percentages sum to 100%)
213 8177 40697
100.0% 100.0% 100.0%

3.5. Handheld support (academic): Reading e-texts City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 12 368 1712
5.6% 4.5% 4.2%
Havenít used service in the past year 53 2475 12912
24.7% 30.1% 31.7%
Poor 15 279 1423
7.0% 3.4% 3.5%
Fair 19 541 2977
8.8% 6.6% 7.3%
Neutral 34 1037 6044
15.8% 12.6% 14.8%
Good 53 2233 10651
24.7% 27.2% 26.1%
Excellent 29 1277 5076
13.5% 15.6% 12.4%
Total respondent count
(Percentages sum to 100%)
215 8210 40795
100.0% 100.0% 100.0%

3.5. Handheld support (academic): Communicating with other students about class-related matters outside class City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 3 233 887
1.4% 2.8% 2.2%
Havenít used service in the past year 40 1859 6067
18.6% 22.7% 14.9%
Poor 7 217 905
3.3% 2.6% 2.2%
Fair 21 516 2432
9.8% 6.3% 6.0%
Neutral 42 1088 5480
19.5% 13.3% 13.4%
Good 58 2609 15210
27.0% 31.8% 37.3%
Excellent 44 1685 9824
20.5% 20.5% 24.1%
Total respondent count
(Percentages sum to 100%)
215 8207 40805
100.0% 100.0% 100.0%

3.5. Handheld support (academic): Communicating with instructors about class-related matters outside class City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 6 218 929
2.8% 2.7% 2.3%
Havenít used service in the past year 40 1749 7818
18.6% 21.3% 19.2%
Poor 7 256 1013
3.3% 3.1% 2.5%
Fair 20 566 2862
9.3% 6.9% 7.0%
Neutral 40 1046 6124
18.6% 12.7% 15.0%
Good 71 2781 14969
33.0% 33.8% 36.7%
Excellent 31 1603 7090
14.4% 19.5% 17.4%
Total respondent count
(Percentages sum to 100%)
215 8219 40805
100.0% 100.0% 100.0%

3.5. Handheld support (academic): Taking notes in class City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 5 298 1370
2.3% 3.6% 3.4%
Havenít used service in the past year 79 3026 17377
36.6% 36.9% 42.6%
Poor 7 277 1669
3.2% 3.4% 4.1%
Fair 20 490 2665
9.3% 6.0% 6.5%
Neutral 36 1083 5622
16.7% 13.2% 13.8%
Good 43 1821 8063
19.9% 22.2% 19.8%
Excellent 26 1213 4031
12.0% 14.8% 9.9%
Total respondent count
(Percentages sum to 100%)
216 8208 40797
100.0% 100.0% 100.0%

3.5. Handheld support (academic): Looking up course-related information while in class City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 6 246 907
2.8% 3.0% 2.2%
Havenít used service in the past year 39 1792 7114
18.1% 21.8% 17.4%
Poor 11 310 1401
5.1% 3.8% 3.4%
Fair 17 562 3346
7.9% 6.8% 8.2%
Neutral 38 1107 6574
17.7% 13.5% 16.1%
Good 71 2639 14756
33.0% 32.2% 36.2%
Excellent 33 1552 6698
15.3% 18.9% 16.4%
Total respondent count
(Percentages sum to 100%)
215 8208 40796
100.0% 100.0% 100.0%

3.5. Handheld support (academic): Taking pictures of in-class activities or resources City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 3 258 983
1.4% 3.1% 2.4%
Havenít used service in the past year 42 2352 9651
19.4% 28.6% 23.7%
Poor 4 167 765
1.9% 2.0% 1.9%
Fair 17 424 2301
7.9% 5.2% 5.6%
Neutral 30 941 5342
13.9% 11.5% 13.1%
Good 68 2311 13529
31.5% 28.1% 33.2%
Excellent 52 1760 8221
24.1% 21.4% 20.2%
Total respondent count
(Percentages sum to 100%)
216 8213 40792
100.0% 100.0% 100.0%

3.5. Handheld support (academic): Recording your instructorís lecture or in-class activities City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 3 371 1630
1.4% 4.5% 4.0%
Havenít used service in the past year 96 3708 20981
44.4% 45.1% 51.4%
Poor 6 251 1155
2.8% 3.1% 2.8%
Fair 14 398 2070
6.5% 4.8% 5.1%
Neutral 27 918 4745
12.5% 11.2% 11.6%
Good 43 1549 6674
19.9% 18.8% 16.3%
Excellent 27 1023 3566
12.5% 12.4% 8.7%
Total respondent count
(Percentages sum to 100%)
216 8218 40821
100.0% 100.0% 100.0%

3.5. Handheld support (academic): Answering questions posed in class to generate/tally automatic responses City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 12 546 3086
5.6% 6.7% 7.6%
Havenít used service in the past year 92 3463 17583
43.2% 42.3% 43.1%
Poor 9 237 1169
4.2% 2.9% 2.9%
Fair 15 452 2404
7.0% 5.5% 5.9%
Neutral 30 1000 5279
14.1% 12.2% 12.9%
Good 32 1591 7844
15.0% 19.4% 19.2%
Excellent 23 907 3401
10.8% 11.1% 8.3%
Total respondent count
(Percentages sum to 100%)
213 8196 40766
100.0% 100.0% 100.0%

3.5. Handheld support (academic): Participating in interactive class activities City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 13 402 2073
6.1% 4.9% 5.1%
Havenít used service in the past year 80 2917 15259
37.4% 35.5% 37.4%
Poor 7 287 1371
3.3% 3.5% 3.4%
Fair 16 523 2849
7.5% 6.4% 7.0%
Neutral 36 1081 6222
16.8% 13.2% 15.3%
Good 40 1954 9228
18.7% 23.8% 22.6%
Excellent 22 1050 3789
10.3% 12.8% 9.3%
Total respondent count
(Percentages sum to 100%)
214 8214 40791
100.0% 100.0% 100.0%

3.5. Handheld support (academic): Producing content City College of San
Francisco
AA institutions
All US institutions
Service not offered/does not function 9 447 2230
4.2% 5.4% 5.5%
Havenít used service in the past year 73 2965 15739
33.8% 36.1% 38.6%
Poor 12 432 2363
5.6% 5.3% 5.8%
Fair 20 557 3257
9.3% 6.8% 8.0%
Neutral 35 1105 5955
16.2% 13.5% 14.6%
Good 44 1715 7858
20.4% 20.9% 19.3%
Excellent 23 994 3394
10.6% 12.1% 8.3%
Total respondent count
(Percentages sum to 100%)
216 8215 40796
100.0% 100.0% 100.0%

3.6. How many instructors Öhave adequate technical skills for course City College of San
Francisco
AA institutions
All US institutions
None 7 316 873
2.9% 3.5% 2.0%
Very few 27 722 3617
11.1% 8.0% 8.3%
Some 65 1862 10180
26.6% 20.7% 23.4%
Most 73 2521 14303
29.9% 28.0% 32.9%
Almost all 33 1767 8848
13.5% 19.6% 20.3%
All 39 1825 5711
16.0% 20.2% 13.1%
Total respondent count
(Percentages sum to 100%)
244 9013 43532
100.0% 100.0% 100.0%

3.6. How many instructors Öuse technology during class to maintain your attention City College of San
Francisco
AA institutions
All US institutions
None 32 1004 3286
13.2% 11.1% 7.5%
Very few 45 1120 5935
18.5% 12.4% 13.6%
Some 74 2017 11388
30.5% 22.4% 26.2%
Most 42 1943 10304
17.3% 21.6% 23.7%
Almost all 25 1536 7855
10.3% 17.0% 18.0%
All 25 1395 4758
10.3% 15.5% 10.9%
Total respondent count
(Percentages sum to 100%)
243 9015 43526
100.0% 100.0% 100.0%

3.6. How many instructors Öuse technology during class to supplement the learning material City College of San
Francisco
AA institutions
All US institutions
None 20 659 1927
8.3% 7.3% 4.4%
Very few 34 923 4739
14.1% 10.2% 10.9%
Some 70 2003 11171
29.0% 22.2% 25.7%
Most 66 2158 11363
27.4% 23.9% 26.1%
Almost all 22 1733 8988
9.1% 19.2% 20.6%
All 29 1539 5347
12.0% 17.1% 12.3%
Total respondent count
(Percentages sum to 100%)
241 9015 43535
100.0% 100.0% 100.0%

3.6. How many instructors Öencourage you to use your own technology devices during class to deepen learning City College of San
Francisco
AA institutions
All US institutions
None 40 1507 5978
16.5% 16.7% 13.7%
Very few 63 1917 11876
25.9% 21.3% 27.3%
Some 63 2022 11610
25.9% 22.5% 26.7%
Most 37 1397 6583
15.2% 15.5% 15.1%
Almost all 18 1107 4507
7.4% 12.3% 10.4%
All 22 1056 2980
9.1% 11.7% 6.8%
Total respondent count
(Percentages sum to 100%)
243 9006 43534
100.0% 100.0% 100.0%

3.6. How many instructors Öencourage you to use online collaboration tools to communicate/collaborate City College of San
Francisco
AA institutions
All US institutions
None 24 578 2145
9.9% 6.4% 4.9%
Very few 42 944 5742
17.4% 10.5% 13.2%
Some 57 1918 11396
23.6% 21.3% 26.2%
Most 59 2075 10683
24.4% 23.0% 24.5%
Almost all 29 1780 8093
12.0% 19.7% 18.6%
All 31 1719 5472
12.8% 19.1% 12.6%
Total respondent count
(Percentages sum to 100%)
242 9014 43531
100.0% 100.0% 100.0%

3.7. Resource/tool usage: LMS City College of San
Francisco
AA institutions
All US institutions
Did not use at all 160 1672 6992
65.8% 18.6% 16.1%
Used in at least one course 25 858 3671
10.3% 9.5% 8.5%
Used in about half of my courses 19 1184 5437
7.8% 13.2% 12.5%
Used in most of my courses 19 2369 11851
7.8% 26.4% 27.3%
Used in all my courses 20 2907 15469
8.2% 32.3% 35.6%
Total respondent count
(Percentages sum to 100%)
243 8990 43420
100.0% 100.0% 100.0%

3.7. Resource/tool usage: E-portfolios City College of San
Francisco
AA institutions
All US institutions
Did not use at all 180 5090 30637
73.5% 56.8% 70.7%
Used in at least one course 26 942 5565
10.6% 10.5% 12.8%
Used in about half of my courses 17 779 2783
6.9% 8.7% 6.4%
Used in most of my courses 15 1071 2585
6.1% 11.9% 6.0%
Used in all my courses 7 1084 1787
2.9% 12.1% 4.1%
Total respondent count
(Percentages sum to 100%)
245 8966 43357
100.0% 100.0% 100.0%

3.7. Resource/tool usage: E-books or e-textbooks City College of San
Francisco
AA institutions
All US institutions
Did not use at all 84 2893 12991
34.6% 32.2% 29.9%
Used in at least one course 60 2293 13517
24.7% 25.5% 31.1%
Used in about half of my courses 35 1499 8126
14.4% 16.7% 18.7%
Used in most of my courses 42 1367 5744
17.3% 15.2% 13.2%
Used in all my courses 22 936 3076
9.1% 10.4% 7.1%
Total respondent count
(Percentages sum to 100%)
243 8988 43454
100.0% 100.0% 100.0%

3.7. Resource/tool usage: Simulations or educational games City College of San
Francisco
AA institutions
All US institutions
Did not use at all 152 5459 26751
62.6% 60.8% 61.6%
Used in at least one course 52 1625 9730
21.4% 18.1% 22.4%
Used in about half of my courses 10 797 3434
4.1% 8.9% 7.9%
Used in most of my courses 20 650 2333
8.2% 7.2% 5.4%
Used in all my courses 9 443 1156
3.7% 4.9% 2.7%
Total respondent count
(Percentages sum to 100%)
243 8974 43404
100.0% 100.0% 100.0%

3.7. Resource/tool usage: Recorded lectures or lecture capture City College of San
Francisco
AA institutions
All US institutions
Did not use at all 138 5291 26142
56.8% 58.9% 60.2%
Used in at least one course 40 1397 8290
16.5% 15.6% 19.1%
Used in about half of my courses 22 860 4083
9.1% 9.6% 9.4%
Used in most of my courses 27 814 3110
11.1% 9.1% 7.2%
Used in all my courses 16 621 1779
6.6% 6.9% 4.1%
Total respondent count
(Percentages sum to 100%)
243 8983 43404
100.0% 100.0% 100.0%

3.7. Resource/tool usage: Online collaboration tools City College of San
Francisco
AA institutions
All US institutions
Did not use at all 107 2906 8868
44.2% 32.3% 20.4%
Used in at least one course 48 1662 8792
19.8% 18.5% 20.2%
Used in about half of my courses 27 1292 7900
11.2% 14.4% 18.2%
Used in most of my courses 38 1555 9253
15.7% 17.3% 21.3%
Used in all my courses 22 1568 8622
9.1% 17.5% 19.9%
Total respondent count
(Percentages sum to 100%)
242 8983 43435
100.0% 100.0% 100.0%

3.7. Resource/tool usage: Tablet during class City College of San
Francisco
AA institutions
All US institutions
Did not use at all 147 5269 26700
60.5% 58.7% 61.5%
Used in at least one course 36 1230 6165
14.8% 13.7% 14.2%
Used in about half of my courses 24 925 4493
9.9% 10.3% 10.4%
Used in most of my courses 21 845 3664
8.6% 9.4% 8.4%
Used in all my courses 15 710 2373
6.2% 7.9% 5.5%
Total respondent count
(Percentages sum to 100%)
243 8979 43395
100.0% 100.0% 100.0%

3.7. Resource/tool usage: Smartphone during class City College of San
Francisco
AA institutions
All US institutions
Did not use at all 72 3296 14617
29.5% 36.6% 33.6%
Used in at least one course 60 2090 13208
24.6% 23.2% 30.4%
Used in about half of my courses 47 1394 7259
19.3% 15.5% 16.7%
Used in most of my courses 35 1232 5147
14.3% 13.7% 11.8%
Used in all my courses 30 993 3243
12.3% 11.0% 7.5%
Total respondent count
(Percentages sum to 100%)
244 9005 43474
100.0% 100.0% 100.0%

3.7. Resource/tool usage: Laptop during class City College of San
Francisco
AA institutions
All US institutions
Did not use at all 121 3506 9990
49.8% 39.0% 23.0%
Used in at least one course 46 1698 10139
18.9% 18.9% 23.3%
Used in about half of my courses 22 1205 8773
9.1% 13.4% 20.2%
Used in most of my courses 26 1234 8096
10.7% 13.7% 18.6%
Used in all my courses 28 1351 6467
11.5% 15.0% 14.9%
Total respondent count
(Percentages sum to 100%)
243 8994 43465
100.0% 100.0% 100.0%

3.7. Resource/tool usage: Social media as a learning tool City College of San
Francisco
AA institutions
All US institutions
Did not use at all 127 5178 22842
52.0% 57.6% 52.6%
Used in at least one course 49 1560 10706
20.1% 17.4% 24.7%
Used in about half of my courses 31 879 4682
12.7% 9.8% 10.8%
Used in most of my courses 18 771 3319
7.4% 8.6% 7.6%
Used in all my courses 19 597 1868
7.8% 6.6% 4.3%
Total respondent count
(Percentages sum to 100%)
244 8985 43417
100.0% 100.0% 100.0%

3.7. Resource/tool usage: 3D printers City College of San
Francisco
AA institutions
All US institutions
Did not use at all 208 7754 38246
85.2% 86.3% 88.1%
Used in at least one course 7 284 1847
2.9% 3.2% 4.3%
Used in about half of my courses 12 307 1331
4.9% 3.4% 3.1%
Used in most of my courses 12 362 1304
4.9% 4.0% 3.0%
Used in all my courses 5 273 687
2.0% 3.0% 1.6%
Total respondent count
(Percentages sum to 100%)
244 8980 43415
100.0% 100.0% 100.0%

3.7. Resource/tool usage: Software to create videos or multimedia resources City College of San
Francisco
AA institutions
All US institutions
Did not use at all 146 4870 23642
59.8% 54.3% 54.5%
Used in at least one course 43 1702 10350
17.6% 19.0% 23.9%
Used in about half of my courses 24 973 4571
9.8% 10.8% 10.5%
Used in most of my courses 18 858 3225
7.4% 9.6% 7.4%
Used in all my courses 13 566 1599
5.3% 6.3% 3.7%
Total respondent count
(Percentages sum to 100%)
244 8969 43387
100.0% 100.0% 100.0%

3.7. Resource/tool usage: Non-keyboard or non-mouse interfaces City College of San
Francisco
AA institutions
All US institutions
Did not use at all 152 5552 28117
62.8% 61.8% 64.7%
Used in at least one course 30 1160 6148
12.4% 12.9% 14.2%
Used in about half of my courses 21 843 3879
8.7% 9.4% 8.9%
Used in most of my courses 22 792 3234
9.1% 8.8% 7.4%
Used in all my courses 17 631 2063
7.0% 7.0% 4.7%
Total respondent count
(Percentages sum to 100%)
242 8978 43441
100.0% 100.0% 100.0%

3.7. Resource/tool usage: Search tools to find references or other information online for class work City College of San
Francisco
AA institutions
All US institutions
Did not use at all 38 1585 6358
15.6% 17.7% 14.7%
Used in at least one course 54 1539 8028
22.2% 17.2% 18.5%
Used in about half of my courses 41 1735 9671
16.9% 19.3% 22.3%
Used in most of my courses 47 2094 10710
19.3% 23.3% 24.7%
Used in all my courses 63 2020 8606
25.9% 22.5% 19.8%
Total respondent count
(Percentages sum to 100%)
243 8973 43373
100.0% 100.0% 100.0%

3.7. Resource/tool usage: Online blogs or discussion/collaboration tools related to class work City College of San
Francisco
AA institutions
All US institutions
Did not use at all 87 3335 14840
35.7% 37.1% 34.2%
Used in at least one course 66 2081 13647
27.0% 23.2% 31.4%
Used in about half of my courses 46 1389 7312
18.9% 15.5% 16.8%
Used in most of my courses 21 1216 4902
8.6% 13.5% 11.3%
Used in all my courses 24 961 2724
9.8% 10.7% 6.3%
Total respondent count
(Percentages sum to 100%)
244 8982 43425
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: LMS City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 37 721 3287
15.4% 8.0% 7.6%
Disagree 21 621 3707
8.8% 6.9% 8.5%
Neutral 98 2708 14396
40.8% 30.1% 33.1%
Agree 54 2900 14345
22.5% 32.2% 33.0%
Strongly agree 30 2060 7775
12.5% 22.9% 17.9%
Total respondent count
(Percentages sum to 100%)
240 9010 43510
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: E-portfolios City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 29 1317 6323
11.8% 14.6% 14.5%
Disagree 33 1128 6519
13.5% 12.5% 15.0%
Neutral 117 3599 19360
47.8% 39.9% 44.5%
Agree 46 1896 7869
18.8% 21.0% 18.1%
Strongly agree 20 1070 3427
8.2% 11.9% 7.9%
Total respondent count
(Percentages sum to 100%)
245 9010 43498
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: E-books or e-textbooks City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 17 868 4600
6.9% 9.6% 10.6%
Disagree 28 781 5212
11.4% 8.7% 12.0%
Neutral 80 2795 14702
32.7% 31.0% 33.8%
Agree 67 2699 12613
27.3% 30.0% 29.0%
Strongly agree 53 1868 6376
21.6% 20.7% 14.7%
Total respondent count
(Percentages sum to 100%)
245 9011 43503
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: Simulations or educational games City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 37 1032 5279
15.2% 11.4% 12.1%
Disagree 33 950 5992
13.5% 10.5% 13.8%
Neutral 80 3076 15677
32.8% 34.1% 36.0%
Agree 61 2580 11827
25.0% 28.6% 27.2%
Strongly agree 33 1377 4745
13.5% 15.3% 10.9%
Total respondent count
(Percentages sum to 100%)
244 9015 43520
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: Recorded lectures or lecture capture City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 21 760 3990
8.6% 8.4% 9.2%
Disagree 22 697 4687
9.0% 7.7% 10.8%
Neutral 80 2666 13788
32.8% 29.6% 31.7%
Agree 84 2939 13856
34.4% 32.6% 31.8%
Strongly agree 37 1956 7184
15.2% 21.7% 16.5%
Total respondent count
(Percentages sum to 100%)
244 9018 43505
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: Online collaboration tools City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 24 726 3210
9.8% 8.1% 7.4%
Disagree 17 642 3521
6.9% 7.1% 8.1%
Neutral 82 2919 14221
33.5% 32.4% 32.7%
Agree 76 2914 15095
31.0% 32.3% 34.7%
Strongly agree 46 1816 7476
18.8% 20.1% 17.2%
Total respondent count
(Percentages sum to 100%)
245 9017 43523
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: Tablet during class City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 21 1078 6009
8.6% 11.9% 13.8%
Disagree 34 1013 6546
13.9% 11.2% 15.0%
Neutral 91 3111 16228
37.3% 34.5% 37.3%
Agree 56 2344 9975
23.0% 26.0% 22.9%
Strongly agree 42 1476 4757
17.2% 16.4% 10.9%
Total respondent count
(Percentages sum to 100%)
244 9022 43515
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: Smartphone during class City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 24 1132 5976
9.8% 12.5% 13.7%
Disagree 32 1130 7340
13.1% 12.5% 16.9%
Neutral 87 3006 15262
35.5% 33.3% 35.1%
Agree 61 2340 10353
24.9% 25.9% 23.8%
Strongly agree 41 1415 4594
16.7% 15.7% 10.6%
Total respondent count
(Percentages sum to 100%)
245 9023 43525
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: Laptop during class City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 17 782 3489
7.0% 8.7% 8.0%
Disagree 27 731 4222
11.1% 8.1% 9.7%
Neutral 84 2701 13411
34.4% 29.9% 30.8%
Agree 75 2786 13917
30.7% 30.8% 32.0%
Strongly agree 41 2032 8503
16.8% 22.5% 19.5%
Total respondent count
(Percentages sum to 100%)
244 9032 43542
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: Social media as a learning tool City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 28 1488 7095
11.5% 16.5% 16.3%
Disagree 39 1409 7812
16.0% 15.6% 18.0%
Neutral 99 3224 15521
40.6% 35.8% 35.7%
Agree 48 1874 9463
19.7% 20.8% 21.7%
Strongly agree 30 1015 3623
12.3% 11.3% 8.3%
Total respondent count
(Percentages sum to 100%)
244 9010 43514
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: 3D printers City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 39 1546 8455
16.0% 17.1% 19.4%
Disagree 37 1256 7258
15.2% 13.9% 16.7%
Neutral 90 3600 16898
36.9% 39.9% 38.8%
Agree 47 1521 6843
19.3% 16.9% 15.7%
Strongly agree 31 1092 4067
12.7% 12.1% 9.3%
Total respondent count
(Percentages sum to 100%)
244 9015 43521
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: Software to create videos or multimedia resources City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 28 933 4901
11.5% 10.4% 11.3%
Disagree 23 862 5612
9.4% 9.6% 12.9%
Neutral 86 3150 15907
35.2% 35.0% 36.6%
Agree 68 2600 11915
27.9% 28.9% 27.4%
Strongly agree 39 1462 5149
16.0% 16.2% 11.8%
Total respondent count
(Percentages sum to 100%)
244 9007 43484
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: Non-keyboard or non-mouse interfaces City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 32 1127 6213
13.1% 12.5% 14.3%
Disagree 32 1133 7445
13.1% 12.6% 17.1%
Neutral 96 3661 18061
39.3% 40.6% 41.5%
Agree 51 1970 8269
20.9% 21.8% 19.0%
Strongly agree 33 1129 3523
13.5% 12.5% 8.1%
Total respondent count
(Percentages sum to 100%)
244 9020 43511
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: Search tools to find references or other information online for class work City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 15 610 2678
6.1% 6.8% 6.2%
Disagree 10 499 2663
4.1% 5.5% 6.1%
Neutral 60 2361 12094
24.6% 26.2% 27.8%
Agree 97 3408 17340
39.8% 37.8% 39.9%
Strongly agree 62 2133 8723
25.4% 23.7% 20.1%
Total respondent count
(Percentages sum to 100%)
244 9011 43498
100.0% 100.0% 100.0%

3.8. More effective if better skilled with: Online blogs or discussion/collaboration tools related to class work City College of San
Francisco
AA institutions
All US institutions
Strongly disagree 22 915 4539
9.0% 10.1% 10.4%
Disagree 25 922 5630
10.2% 10.2% 12.9%
Neutral 92 3206 16641
37.6% 35.5% 38.3%
Agree 66 2650 12288
26.9% 29.4% 28.3%
Strongly agree 40 1326 4390
16.3% 14.7% 10.1%
Total respondent count
(Percentages sum to 100%)
245 9019 43488
100.0% 100.0% 100.0%

3.9. Notification interest: Guidance about courses you might consider taking City College of San
Francisco
AA institutions
All US institutions
Donít know 13 348 1534
5.3% 3.9% 3.5%
Not at all interested 10 389 2019
4.1% 4.3% 4.7%
Not very interested 23 629 3496
9.3% 7.0% 8.1%
Moderately interested 72 2324 12285
29.3% 25.8% 28.3%
Very interested 59 2714 13224
24.0% 30.1% 30.5%
Extremely interested 69 2619 10854
28.0% 29.0% 25.0%
Total respondent count
(Percentages sum to 100%)
246 9023 43412
100.0% 100.0% 100.0%

3.9. Notification interest: Alerts if it appears your progress in a course is declining City College of San
Francisco
AA institutions
All US institutions
Donít know 9 339 1457
3.7% 3.8% 3.4%
Not at all interested 17 356 2267
6.9% 4.0% 5.2%
Not very interested 24 622 4142
9.8% 6.9% 9.6%
Moderately interested 72 2160 12264
29.4% 24.0% 28.3%
Very interested 54 2773 12938
22.0% 30.8% 29.8%
Extremely interested 69 2751 10296
28.2% 30.6% 23.7%
Total respondent count
(Percentages sum to 100%)
245 9001 43364
100.0% 100.0% 100.0%

3.9. Notification interest: Suggestions for how to improve performance City College of San
Francisco
AA institutions
All US institutions
Donít know 10 370 1617
4.1% 4.1% 3.7%
Not at all interested 14 325 1832
5.7% 3.6% 4.2%
Not very interested 23 602 3423
9.4% 6.7% 7.9%
Moderately interested 61 2109 12003
24.9% 23.4% 27.7%
Very interested 77 2872 13568
31.4% 31.9% 31.3%
Extremely interested 60 2724 10940
24.5% 30.3% 25.2%
Total respondent count
(Percentages sum to 100%)
245 9002 43383
100.0% 100.0% 100.0%

3.9. Notification interest: Suggestions about new or different academic resources City College of San
Francisco
AA institutions
All US institutions
Donít know 14 394 1768
5.7% 4.4% 4.1%
Not at all interested 18 359 2195
7.3% 4.0% 5.1%
Not very interested 24 842 5334
9.8% 9.3% 12.3%
Moderately interested 75 2617 14730
30.6% 29.0% 34.0%
Very interested 57 2585 11400
23.3% 28.7% 26.3%
Extremely interested 57 2221 7949
23.3% 24.6% 18.3%
Total respondent count
(Percentages sum to 100%)
245 9018 43376
100.0% 100.0% 100.0%

3.9. Notification interest: Feedback about performance compared to other students City College of San
Francisco
AA institutions
All US institutions
Donít know 11 395 1578
4.5% 4.4% 3.6%
Not at all interested 22 643 2981
8.9% 7.1% 6.9%
Not very interested 33 937 4383
13.4% 10.4% 10.1%
Moderately interested 65 2197 11988
26.4% 24.4% 27.6%
Very interested 60 2438 12073
24.4% 27.1% 27.8%
Extremely interested 55 2397 10367
22.4% 26.6% 23.9%
Total respondent count
(Percentages sum to 100%)
246 9007 43370
100.0% 100.0% 100.0%

3.9. Notification interest: Personalized support and information on degree progress City College of San
Francisco
AA institutions
All US institutions
Donít know 9 340 1449
3.7% 3.8% 3.3%
Not at all interested 16 258 1387
6.5% 2.9% 3.2%
Not very interested 17 418 2426
6.9% 4.6% 5.6%
Moderately interested 61 1881 10725
24.8% 20.9% 24.7%
Very interested 73 2923 14544
29.7% 32.5% 33.5%
Extremely interested 70 3184 12863
28.5% 35.4% 29.6%
Total respondent count
(Percentages sum to 100%)
246 9004 43394
100.0% 100.0% 100.0%

3.9. Notification interest: Personalized quizzes or practice questions City College of San
Francisco
AA institutions
All US institutions
Donít know 6 363 1587
2.4% 4.0% 3.7%
Not at all interested 13 321 1921
5.3% 3.6% 4.4%
Not very interested 31 600 3480
12.6% 6.7% 8.0%
Moderately interested 66 2178 11684
26.8% 24.2% 26.9%
Very interested 63 2710 13013
25.6% 30.1% 30.0%
Extremely interested 67 2832 11670
27.2% 31.5% 26.9%
Total respondent count
(Percentages sum to 100%)
246 9004 43355
100.0% 100.0% 100.0%

3.9. Notification interest: Personalized dashboards that give you real-time feedback about your progress City College of San
Francisco
AA institutions
All US institutions
Donít know 15 383 1699
6.1% 4.3% 3.9%
Not at all interested 12 327 1776
4.9% 3.6% 4.1%
Not very interested 22 552 3263
8.9% 6.1% 7.5%
Moderately interested 70 2154 12122
28.5% 23.9% 28.0%
Very interested 65 2818 13684
26.4% 31.3% 31.6%
Extremely interested 62 2769 10816
25.2% 30.8% 24.9%
Total respondent count
(Percentages sum to 100%)
246 9003 43360
100.0% 100.0% 100.0%

3.9. Notification interest: Real-time feedback for your instructor about your performance or progress City College of San
Francisco
AA institutions
All US institutions
Donít know 10 393 1718
4.1% 4.4% 4.0%
Not at all interested 13 308 1754
5.3% 3.4% 4.0%
Not very interested 24 636 3751
9.8% 7.1% 8.6%
Moderately interested 69 2309 12911
28.0% 25.6% 29.8%
Very interested 64 2758 13224
26.0% 30.6% 30.5%
Extremely interested 66 2605 10014
26.8% 28.9% 23.1%
Total respondent count
(Percentages sum to 100%)
246 9009 43372
100.0% 100.0% 100.0%

3.10. Notification usefulness: Guidance about courses you might consider taking City College of San
Francisco
AA institutions
All US institutions
Service not provided 70 1905 12937
28.5% 21.1% 29.8%
Donít know 19 892 3621
7.7% 9.9% 8.3%
Not at all useful 12 249 1198
4.9% 2.8% 2.8%
Not very useful 13 435 2299
5.3% 4.8% 5.3%
Moderately useful 44 1692 8640
17.9% 18.8% 19.9%
Very useful 45 1930 8185
18.3% 21.4% 18.9%
Extremely useful 43 1914 6530
17.5% 21.2% 15.0%
Total respondent count
(Percentages sum to 100%)
246 9017 43410
100.0% 100.0% 100.0%

3.10. Notification usefulness: Alerts if it appears your progress in a course is declining City College of San
Francisco
AA institutions
All US institutions
Service not provided 65 1995 13763
26.3% 22.1% 31.7%
Donít know 23 902 4039
9.3% 10.0% 9.3%
Not at all useful 12 225 1223
4.9% 2.5% 2.8%
Not very useful 11 406 2320
4.5% 4.5% 5.3%
Moderately useful 46 1585 7851
18.6% 17.6% 18.1%
Very useful 49 1901 7667
19.8% 21.1% 17.7%
Extremely useful 41 2008 6549
16.6% 22.3% 15.1%
Total respondent count
(Percentages sum to 100%)
247 9022 43412
100.0% 100.0% 100.0%

3.10. Notification usefulness: Suggestions for how to improve performance City College of San
Francisco
AA institutions
All US institutions
Service not provided 69 1897 13177
28.2% 21.0% 30.4%
Donít know 18 920 4122
7.3% 10.2% 9.5%
Not at all useful 8 193 1048
3.3% 2.1% 2.4%
Not very useful 13 410 2140
5.3% 4.5% 4.9%
Moderately useful 50 1607 8208
20.4% 17.8% 18.9%
Very useful 45 1978 8026
18.4% 21.9% 18.5%
Extremely useful 42 2010 6675
17.1% 22.3% 15.4%
Total respondent count
(Percentages sum to 100%)
245 9015 43396
100.0% 100.0% 100.0%

3.10. Notification usefulness: Suggestions about new or different academic resources City College of San
Francisco
AA institutions
All US institutions
Service not provided 52 1262 8073
21.1% 14.0% 18.6%
Donít know 26 1000 4704
10.6% 11.1% 10.8%
Not at all useful 8 250 1384
3.3% 2.8% 3.2%
Not very useful 14 507 3367
5.7% 5.6% 7.8%
Moderately useful 52 2194 11834
21.1% 24.3% 27.3%
Very useful 51 2009 8232
20.7% 22.3% 19.0%
Extremely useful 43 1804 5812
17.5% 20.0% 13.4%
Total respondent count
(Percentages sum to 100%)
246 9026 43406
100.0% 100.0% 100.0%

3.10. Notification usefulness: Feedback about performance compared to other students City College of San
Francisco
AA institutions
All US institutions
Service not provided 74 2110 14013
30.1% 23.4% 32.3%
Donít know 18 852 3396
7.3% 9.4% 7.8%
Not at all useful 13 357 1551
5.3% 4.0% 3.6%
Not very useful 14 628 2803
5.7% 7.0% 6.5%
Moderately useful 44 1611 8322
17.9% 17.8% 19.2%
Very useful 39 1734 7327
15.9% 19.2% 16.9%
Extremely useful 44 1734 6005
17.9% 19.2% 13.8%
Total respondent count
(Percentages sum to 100%)
246 9026 43417
100.0% 100.0% 100.0%

3.10. Notification usefulness: Personalized support and information on degree progress City College of San
Francisco
AA institutions
All US institutions
Service not provided 66 1511 9365
26.8% 16.7% 21.6%
Donít know 19 875 3847
7.7% 9.7% 8.9%
Not at all useful 8 205 1022
3.3% 2.3% 2.4%
Not very useful 12 346 2256
4.9% 3.8% 5.2%
Moderately useful 48 1715 9333
19.5% 19.0% 21.5%
Very useful 49 2133 9707
19.9% 23.6% 22.4%
Extremely useful 44 2238 7898
17.9% 24.8% 18.2%
Total respondent count
(Percentages sum to 100%)
246 9023 43428
100.0% 100.0% 100.0%

3.10. Notification usefulness: Personalized quizzes or practice questions City College of San
Francisco
AA institutions
All US institutions
Service not provided 67 2112 14705
27.2% 23.4% 33.9%
Donít know 21 822 3344
8.5% 9.1% 7.7%
Not at all useful 10 212 1093
4.1% 2.3% 2.5%
Not very useful 17 370 2005
6.9% 4.1% 4.6%
Moderately useful 43 1541 7632
17.5% 17.1% 17.6%
Very useful 51 1953 7796
20.7% 21.6% 18.0%
Extremely useful 37 2023 6819
15.0% 22.4% 15.7%
Total respondent count
(Percentages sum to 100%)
246 9033 43394
100.0% 100.0% 100.0%

3.10. Notification usefulness: Personalized dashboards that give you real-time feedback about your progress City College of San
Francisco
AA institutions
All US institutions
Service not provided 68 1571 11371
27.5% 17.4% 26.2%
Donít know 28 875 3860
11.3% 9.7% 8.9%
Not at all useful 11 202 1061
4.5% 2.2% 2.4%
Not very useful 8 406 2286
3.2% 4.5% 5.3%
Moderately useful 53 1770 9210
21.5% 19.6% 21.2%
Very useful 42 2123 8826
17.0% 23.5% 20.3%
Extremely useful 37 2073 6790
15.0% 23.0% 15.6%
Total respondent count
(Percentages sum to 100%)
247 9020 43404
100.0% 100.0% 100.0%

3.10. Notification usefulness: Real-time feedback for your instructor about your performance or progress City College of San
Francisco
AA institutions
All US institutions
Service not provided 64 1547 11160
26.0% 17.1% 25.7%
Donít know 26 1020 4764
10.6% 11.3% 11.0%
Not at all useful 11 211 1064
4.5% 2.3% 2.5%
Not very useful 9 405 2282
3.7% 4.5% 5.3%
Moderately useful 49 1789 9214
19.9% 19.8% 21.2%
Very useful 48 2082 8562
19.5% 23.1% 19.7%
Extremely useful 39 1974 6372
15.9% 21.9% 14.7%
Total respondent count
(Percentages sum to 100%)
246 9028 43418
100.0% 100.0% 100.0%

3.11. Opinion of individualized messages created from data collected from/about students City College of San
Francisco
AA institutions
All US institutions
Very bad idea 18 605 2684
7.4% 6.7% 6.1%
Bad idea 28 745 4231
11.5% 8.2% 9.7%
Neither good nor bad 63 2459 12235
25.8% 27.2% 28.0%
Good idea 91 3708 18604
37.3% 41.0% 42.6%
Very good idea 44 1525 5895
18.0% 16.9% 13.5%
Total respondent count
(Percentages sum to 100%)
244 9042 43649
100.0% 100.0% 100.0%

3.12. Data collection opinion: Performance in past courses City College of San
Francisco
AA institutions
All US institutions
Very bad idea 16 525 2224
6.6% 5.8% 5.1%
Bad idea 14 505 2827
5.7% 5.6% 6.5%
Neither good nor bad 64 2432 11860
26.2% 27.0% 27.3%
Good idea 104 3850 19916
42.6% 42.7% 45.8%
Very good idea 46 1706 6621
18.9% 18.9% 15.2%
Total respondent count
(Percentages sum to 100%)
244 9018 43448
100.0% 100.0% 100.0%

3.12. Data collection opinion: Performance in current courses City College of San
Francisco
AA institutions
All US institutions
Very bad idea 13 425 1854
5.3% 4.7% 4.3%
Bad idea 9 352 1937
3.7% 3.9% 4.5%
Neither good nor bad 56 1770 8823
23.0% 19.6% 20.3%
Good idea 117 4274 21803
48.0% 47.4% 50.2%
Very good idea 49 2187 9015
20.1% 24.3% 20.8%
Total respondent count
(Percentages sum to 100%)
244 9008 43432
100.0% 100.0% 100.0%

3.12. Data collection opinion: Progress toward your degree or certificate goal City College of San
Francisco
AA institutions
All US institutions
Very bad idea 12 371 1584
5.0% 4.1% 3.6%
Bad idea 8 249 1288
3.3% 2.8% 3.0%
Neither good nor bad 46 1533 7464
19.0% 17.0% 17.2%
Good idea 114 4064 21138
47.1% 45.1% 48.7%
Very good idea 62 2788 11942
25.6% 31.0% 27.5%
Total respondent count
(Percentages sum to 100%)
242 9005 43416
100.0% 100.0% 100.0%

3.12. Data collection opinion: Performance in individual courses compared to the performance of other students City College of San
Francisco
AA institutions
All US institutions
Very bad idea 23 691 3068
9.4% 7.7% 7.1%
Bad idea 19 754 3900
7.8% 8.4% 9.0%
Neither good nor bad 69 2439 11393
28.2% 27.0% 26.2%
Good idea 96 3427 17736
39.2% 38.0% 40.8%
Very good idea 38 1706 7356
15.5% 18.9% 16.9%
Total respondent count
(Percentages sum to 100%)
245 9017 43453
100.0% 100.0% 100.0%

3.12. Data collection opinion: Activity on a college or university website City College of San
Francisco
AA institutions
All US institutions
Very bad idea 30 877 4425
12.3% 9.7% 10.2%
Bad idea 29 851 5263
11.9% 9.4% 12.1%
Neither good nor bad 78 2832 14318
32.0% 31.4% 33.0%
Good idea 80 3052 14728
32.8% 33.8% 33.9%
Very good idea 27 1405 4713
11.1% 15.6% 10.8%
Total respondent count
(Percentages sum to 100%)
244 9017 43447
100.0% 100.0% 100.0%

3.12. Data collection opinion: Activity in a specific application or service provided by the college or university City College of San
Francisco
AA institutions
All US institutions
Very bad idea 15 705 3464
6.1% 7.8% 8.0%
Bad idea 21 624 3706
8.6% 6.9% 8.5%
Neither good nor bad 80 2868 14486
32.8% 31.9% 33.4%
Good idea 90 3361 16600
36.9% 37.3% 38.3%
Very good idea 38 1446 5121
15.6% 16.1% 11.8%
Total respondent count
(Percentages sum to 100%)
244 9004 43377
100.0% 100.0% 100.0%

3.12. Data collection opinion: Campus-based activities logged through your student ID/smart card City College of San
Francisco
AA institutions
All US institutions
Very bad idea 33 957 4954
13.7% 10.6% 11.4%
Bad idea 30 895 5526
12.4% 9.9% 12.7%
Neither good nor bad 60 2809 13547
24.9% 31.2% 31.2%
Good idea 94 2957 14448
39.0% 32.8% 33.2%
Very good idea 24 1394 4981
10.0% 15.5% 11.5%
Total respondent count
(Percentages sum to 100%)
241 9012 43456
100.0% 100.0% 100.0%

3.12. Data collection opinion: Campus-based activities logged through your smartphone City College of San
Francisco
AA institutions
All US institutions
Very bad idea 48 1421 7253
19.9% 15.8% 16.7%
Bad idea 40 1285 7639
16.6% 14.3% 17.6%
Neither good nor bad 62 2736 13502
25.7% 30.4% 31.1%
Good idea 65 2384 11090
27.0% 26.5% 25.5%
Very good idea 26 1174 3939
10.8% 13.0% 9.1%
Total respondent count
(Percentages sum to 100%)
241 9000 43423
100.0% 100.0% 100.0%

3.12. Data collection opinion: Location on campus City College of San
Francisco
AA institutions
All US institutions
Very bad idea 54 1775 9757
22.5% 19.7% 22.5%
Bad idea 43 1381 8774
17.9% 15.3% 20.2%
Neither good nor bad 55 2507 12267
22.9% 27.8% 28.2%
Good idea 60 2177 9119
25.0% 24.2% 21.0%
Very good idea 28 1169 3526
11.7% 13.0% 8.1%
Total respondent count
(Percentages sum to 100%)
240 9009 43443
100.0% 100.0% 100.0%

3.12. Data collection opinion: Proximity to a college building, office, or resource City College of San
Francisco
AA institutions
All US institutions
Very bad idea 47 1365 7176
19.3% 15.1% 16.5%
Bad idea 26 1158 7171
10.7% 12.9% 16.5%
Neither good nor bad 68 2842 13852
27.9% 31.5% 31.9%
Good idea 74 2424 11218
30.3% 26.9% 25.8%
Very good idea 29 1222 4022
11.9% 13.6% 9.3%
Total respondent count
(Percentages sum to 100%)
244 9011 43439
100.0% 100.0% 100.0%

3.12. Data collection opinion: Social media activities City College of San
Francisco
AA institutions
All US institutions
Very bad idea 69 2401 13541
28.4% 26.6% 31.2%
Bad idea 42 1663 9742
17.3% 18.4% 22.4%
Neither good nor bad 57 2469 10724
23.5% 27.4% 24.7%
Good idea 53 1610 6810
21.8% 17.9% 15.7%
Very good idea 22 872 2632
9.1% 9.7% 6.1%
Total respondent count
(Percentages sum to 100%)
243 9015 43449
100.0% 100.0% 100.0%

3.13. Opinion of combining data about school-related activities with social media and mobile device data City College of San
Francisco
AA institutions
All US institutions
Very bad idea 51 1641 8019
20.8% 18.1% 18.4%
Bad idea 55 1564 8965
22.4% 17.3% 20.5%
Neither good nor bad 55 2829 13776
22.4% 31.2% 31.6%
Good idea 57 2169 10135
23.3% 24.0% 23.2%
Very good idea 27 850 2748
11.0% 9.4% 6.3%
Total respondent count
(Percentages sum to 100%)
245 9053 43643
100.0% 100.0% 100.0%

3.14. Wish instructors used: LMS City College of San
Francisco
AA institutions
All US institutions
Donít know 93 1157 5330
38.0% 12.9% 12.3%
(Less) 1 17 514 2586
6.9% 5.7% 6.0%
2 20 590 2817
8.2% 6.6% 6.5%
3 44 2206 11811
18.0% 24.6% 27.3%
4 30 1884 10002
12.2% 21.0% 23.1%
(More) 5 41 2622 10731
16.7% 29.2% 24.8%
Total respondent count
(Percentages sum to 100%)
245 8973 43277
100.0% 100.0% 100.0%

3.14. Wish instructors used: Online collaboration tools City College of San
Francisco
AA institutions
All US institutions
Donít know 61 1526 6056
25.1% 17.0% 14.0%
(Less) 1 21 729 3193
8.6% 8.1% 7.4%
2 19 691 3314
7.8% 7.7% 7.7%
3 52 2159 11676
21.4% 24.0% 27.0%
4 33 1768 9820
13.6% 19.7% 22.7%
(More) 5 57 2106 9214
23.5% 23.5% 21.3%
Total respondent count
(Percentages sum to 100%)
243 8979 43273
100.0% 100.0% 100.0%

3.14. Wish instructors used: E-portfolios City College of San
Francisco
AA institutions
All US institutions
Donít know 96 2795 17048
39.5% 31.1% 39.4%
(Less) 1 31 1869 7156
12.8% 20.8% 16.5%
2 13 838 3697
5.3% 9.3% 8.5%
3 51 1630 8304
21.0% 18.1% 19.2%
4 21 832 3795
8.6% 9.3% 8.8%
(More) 5 31 1022 3317
12.8% 11.4% 7.7%
Total respondent count
(Percentages sum to 100%)
243 8986 43317
100.0% 100.0% 100.0%

3.14. Wish instructors used: E-books or e-textbooks City College of San
Francisco
AA institutions
All US institutions
Donít know 44 1318 6398
18.0% 14.7% 14.8%
(Less) 1 25 1048 6653
10.2% 11.7% 15.4%
2 23 672 4188
9.4% 7.5% 9.7%
3 50 1910 9852
20.5% 21.3% 22.7%
4 33 1605 7372
13.5% 17.9% 17.0%
(More) 5 69 2435 8866
28.3% 27.1% 20.5%
Total respondent count
(Percentages sum to 100%)
244 8988 43329
100.0% 100.0% 100.0%

3.14. Wish instructors used: Freely available content beyond your campus City College of San
Francisco
AA institutions
All US institutions
Donít know 36 1122 5138
14.8% 12.5% 11.9%
(Less) 1 18 461 2453
7.4% 5.1% 5.7%
2 12 529 2539
4.9% 5.9% 5.9%
3 49 1716 9064
20.2% 19.1% 20.9%
4 47 1997 11157
19.3% 22.2% 25.8%
(More) 5 81 3163 12933
33.3% 35.2% 29.9%
Total respondent count
(Percentages sum to 100%)
243 8988 43284
100.0% 100.0% 100.0%

3.14. Wish instructors used: Simulations or educational games City College of San
Francisco
AA institutions
All US institutions
Donít know 60 1554 7693
24.4% 17.3% 17.8%
(Less) 1 27 906 5116
11.0% 10.1% 11.8%
2 11 656 3510
4.5% 7.3% 8.1%
3 50 1800 9386
20.3% 20.0% 21.7%
4 41 1801 9090
16.7% 20.0% 21.0%
(More) 5 57 2269 8521
23.2% 25.3% 19.7%
Total respondent count
(Percentages sum to 100%)
246 8986 43316
100.0% 100.0% 100.0%

3.14. Wish instructors used: Recorded lectures or lecture capture City College of San
Francisco
AA institutions
All US institutions
Donít know 42 1336 6209
17.1% 14.8% 14.3%
(Less) 1 15 583 3051
6.1% 6.5% 7.0%
2 8 480 2473
3.3% 5.3% 5.7%
3 54 1683 8174
22.0% 18.7% 18.9%
4 47 1888 9764
19.1% 21.0% 22.5%
(More) 5 80 3031 13653
32.5% 33.7% 31.5%
Total respondent count
(Percentages sum to 100%)
246 9001 43324
100.0% 100.0% 100.0%

3.14. Wish instructors used: Tablet during class City College of San
Francisco
AA institutions
All US institutions
Donít know 60 1973 10657
24.4% 22.0% 24.6%
(Less) 1 25 1185 6850
10.2% 13.2% 15.8%
2 18 660 3767
7.3% 7.3% 8.7%
3 54 1862 9878
22.0% 20.7% 22.8%
4 34 1426 6008
13.8% 15.9% 13.9%
(More) 5 55 1878 6146
22.4% 20.9% 14.2%
Total respondent count
(Percentages sum to 100%)
246 8984 43306
100.0% 100.0% 100.0%

3.14. Wish instructors used: Smartphone during class City College of San
Francisco
AA institutions
All US institutions
Donít know 48 1681 7652
19.7% 18.7% 17.7%
(Less) 1 34 1431 7544
13.9% 15.9% 17.4%
2 20 732 4345
8.2% 8.1% 10.0%
3 56 1977 10667
23.0% 22.0% 24.6%
4 41 1360 6803
16.8% 15.1% 15.7%
(More) 5 45 1808 6305
18.4% 20.1% 14.6%
Total respondent count
(Percentages sum to 100%)
244 8989 43316
100.0% 100.0% 100.0%

3.14. Wish instructors used: Laptop during class City College of San
Francisco
AA institutions
All US institutions
Donít know 40 1339 5075
16.3% 14.9% 11.7%
(Less) 1 24 758 3537
9.8% 8.4% 8.2%
2 17 568 3153
6.9% 6.3% 7.3%
3 59 2004 10950
24.1% 22.3% 25.3%
4 36 1764 9673
14.7% 19.6% 22.3%
(More) 5 69 2547 10913
28.2% 28.4% 25.2%
Total respondent count
(Percentages sum to 100%)
245 8980 43301
100.0% 100.0% 100.0%

3.14. Wish instructors used: Social media as a learning tool City College of San
Francisco
AA institutions
All US institutions
Donít know 55 2008 8743
22.5% 22.3% 20.2%
(Less) 1 49 2162 10258
20.1% 24.1% 23.7%
2 25 889 4901
10.2% 9.9% 11.3%
3 53 1750 9665
21.7% 19.5% 22.3%
4 25 1035 5434
10.2% 11.5% 12.6%
(More) 5 37 1143 4294
15.2% 12.7% 9.9%
Total respondent count
(Percentages sum to 100%)
244 8987 43295
100.0% 100.0% 100.0%

3.14. Wish instructors used: 3D printers City College of San
Francisco
AA institutions
All US institutions
Donít know 102 3705 18224
41.8% 41.3% 42.1%
(Less) 1 23 1067 5427
9.4% 11.9% 12.5%
2 14 521 2398
5.7% 5.8% 5.5%
3 37 1336 6873
15.2% 14.9% 15.9%
4 24 854 4403
9.8% 9.5% 10.2%
(More) 5 44 1496 5979
18.0% 16.7% 13.8%
Total respondent count
(Percentages sum to 100%)
244 8979 43304
100.0% 100.0% 100.0%

3.14. Wish instructors used: Non-keyboard or non-mouse interfaces City College of San
Francisco
AA institutions
All US institutions
Donít know 80 2592 13438
32.7% 28.9% 31.0%
(Less) 1 21 1061 6019
8.6% 11.8% 13.9%
2 22 769 4000
9.0% 8.6% 9.2%
3 61 1982 10404
24.9% 22.1% 24.0%
4 31 1201 5044
12.7% 13.4% 11.6%
(More) 5 30 1375 4401
12.2% 15.3% 10.2%
Total respondent count
(Percentages sum to 100%)
245 8980 43306
100.0% 100.0% 100.0%

3.14. Wish instructors used: Software to create videos or multimedia resources City College of San
Francisco
AA institutions
All US institutions
Donít know 54 1914 9920
22.0% 21.3% 22.9%
(Less) 1 20 860 4984
8.1% 9.6% 11.5%
2 21 719 4082
8.5% 8.0% 9.4%
3 66 2108 10958
26.8% 23.5% 25.3%
4 35 1566 7335
14.2% 17.4% 17.0%
(More) 5 50 1812 5993
20.3% 20.2% 13.8%
Total respondent count
(Percentages sum to 100%)
246 8979 43272
100.0% 100.0% 100.0%

3.14. Wish instructors used: Early-alert systems City College of San
Francisco
AA institutions
All US institutions
Donít know 41 1210 6028
16.7% 13.5% 13.9%
(Less) 1 21 518 2746
8.6% 5.8% 6.3%
2 13 478 2513
5.3% 5.3% 5.8%
3 48 1742 9043
19.6% 19.4% 20.9%
4 48 2015 10854
19.6% 22.4% 25.1%
(More) 5 74 3026 12132
30.2% 33.7% 28.0%
Total respondent count
(Percentages sum to 100%)
245 8989 43316
100.0% 100.0% 100.0%

3.14. Wish instructors used: Search tools to find references or other information online for class work City College of San
Francisco
AA institutions
All US institutions
Donít know 30 1139 5633
12.2% 12.7% 13.0%
(Less) 1 15 441 2294
6.1% 4.9% 5.3%
2 10 558 2892
4.1% 6.2% 6.7%
3 69 2257 12162
28.2% 25.1% 28.1%
4 48 2155 11334
19.6% 24.0% 26.2%
(More) 5 73 2427 8943
29.8% 27.0% 20.7%
Total respondent count
(Percentages sum to 100%)
245 8977 43258
100.0% 100.0% 100.0%

3.14. Wish instructors used: Online blogs or discussion/collaboration tools related to class work City College of San
Francisco
AA institutions
All US institutions
Donít know 52 1508 6929
21.1% 16.8% 16.0%
(Less) 1 27 1252 6555
11.0% 13.9% 15.2%
2 19 964 5503
7.7% 10.7% 12.7%
3 63 2228 11648
25.6% 24.8% 26.9%
4 44 1490 7327
17.9% 16.6% 16.9%
(More) 5 41 1534 5303
16.7% 17.1% 12.3%
Total respondent count
(Percentages sum to 100%)
246 8976 43265
100.0% 100.0% 100.0%

3.15. Security practices: Let other people use my mobile devices unsupervised City College of San
Francisco
AA institutions
All US institutions
Donít know 14 417 1989
5.7% 4.6% 4.6%
No 180 6775 27901
73.8% 75.0% 64.1%
Yes 50 1836 13615
20.5% 20.3% 31.3%
Total respondent count
(Percentages sum to 100%)
244 9028 43505
100.0% 100.0% 100.0%

3.15. Security practices: Secure access to computer, tablet, and smartphone with a password or PIN City College of San
Francisco
AA institutions
All US institutions
Donít know 14 421 1940
5.7% 4.7% 4.5%
No 41 1257 5835
16.7% 13.9% 13.4%
Yes 191 7361 35739
77.6% 81.4% 82.1%
Total respondent count
(Percentages sum to 100%)
246 9039 43514
100.0% 100.0% 100.0%

3.15. Security practices: Use a combination of alpha, numeric, and symbol character passwords City College of San
Francisco
AA institutions
All US institutions
Donít know 25 648 2750
10.2% 7.2% 6.3%
No 38 1274 5711
15.6% 14.1% 13.1%
Yes 181 7096 35006
74.2% 78.7% 80.5%
Total respondent count
(Percentages sum to 100%)
244 9018 43467
100.0% 100.0% 100.0%

3.15. Security practices: Have shared the password or PIN for my computer, tablet, or smartphone City College of San
Francisco
AA institutions
All US institutions
Donít know 14 424 2122
5.7% 4.7% 4.9%
No 187 6838 27022
76.0% 75.7% 62.1%
Yes 45 1766 14363
18.3% 19.6% 33.0%
Total respondent count
(Percentages sum to 100%)
246 9028 43507
100.0% 100.0% 100.0%

3.15. Security practices: Have shared the password or PIN for an online account City College of San
Francisco
AA institutions
All US institutions
Donít know 10 409 2217
4.1% 4.5% 5.1%
No 199 7513 32845
80.9% 83.2% 75.5%
Yes 37 1106 8445
15.0% 12.3% 19.4%
Total respondent count
(Percentages sum to 100%)
246 9028 43507
100.0% 100.0% 100.0%

3.15. Security practices: Have let someone log in as me to an institution service, system, app, or site City College of San
Francisco
AA institutions
All US institutions
Donít know 14 444 2241
5.7% 4.9% 5.2%
No 208 7821 34773
84.9% 86.6% 79.9%
Yes 23 765 6488
9.4% 8.5% 14.9%
Total respondent count
(Percentages sum to 100%)
245 9030 43502
100.0% 100.0% 100.0%

3.15. Security practices: Had a computer, tablet, or smartphone stolen City College of San
Francisco
AA institutions
All US institutions
Donít know 12 389 1880
4.9% 4.3% 4.3%
No 191 7298 36288
78.3% 80.8% 83.4%
Yes 41 1349 5325
16.8% 14.9% 12.2%
Total respondent count
(Percentages sum to 100%)
244 9036 43493
100.0% 100.0% 100.0%

3.15. Security practices: Had an online account hacked City College of San
Francisco
AA institutions
All US institutions
Donít know 28 702 3393
11.4% 7.8% 7.8%
No 160 6522 31262
65.3% 72.2% 71.9%
Yes 57 1806 8836
23.3% 20.0% 20.3%
Total respondent count
(Percentages sum to 100%)
245 9030 43491
100.0% 100.0% 100.0%

4.1. Preferred learning environment City College of San
Francisco
AA institutions
All US institutions
No online components 28 992 4889
11.3% 10.9% 11.2%
Some online components 130 4249 25340
52.6% 46.8% 57.9%
Mostly but not completely online 44 1657 6660
17.8% 18.3% 15.2%
Completely online 15 994 2681
6.1% 10.9% 6.1%
No preference 30 1186 4203
12.1% 13.1% 9.6%
Total respondent count
(Percentages sum to 100%)
247 9078 43773
100.0% 100.0% 100.0%

4.2. Extent of blended courses City College of San
Francisco
AA institutions
All US institutions
None 58 1803 8266
23.5% 19.9% 18.9%
A few 102 2845 16137
41.3% 31.4% 37.0%
About half 61 2171 9572
24.7% 24.0% 21.9%
Nearly all 14 1486 7138
5.7% 16.4% 16.4%
All 12 750 2528
4.9% 8.3% 5.8%
Total respondent count
(Percentages sum to 100%)
247 9055 43641
100.0% 100.0% 100.0%

4.4. Taken completely online course in the past year City College of San
Francisco
AA institutions
All US institutions
No 132 3925 22776
54.3% 43.4% 52.3%
Yes 111 5109 20752
45.7% 56.6% 47.7%
Total respondent count
(Percentages sum to 100%)
243 9034 43528
100.0% 100.0% 100.0%

4.5. Ever taken completely online course City College of San
Francisco
AA institutions
All US institutions
No 122 3071 17060
50.0% 34.0% 39.2%
Yes 122 5954 26439
50.0% 66.0% 60.8%
Total respondent count
(Percentages sum to 100%)
244 9025 43499
100.0% 100.0% 100.0%

4.6. Taken MOOC in the past year City College of San
Francisco
AA institutions
All US institutions
No, and I donít know what a MOOC is. 163 6679 32221
67.4% 74.0% 74.0%
No, but I do know what a MOOC is. 47 1472 7420
19.4% 16.3% 17.0%
Yes, but I didnít complete one. 19 411 1899
7.9% 4.6% 4.4%
Yes, and I completed one. 13 465 1988
5.4% 5.2% 4.6%
Total respondent count
(Percentages sum to 100%)
242 9027 43528
100.0% 100.0% 100.0%

4.7. Earned digital badge City College of San
Francisco
AA institutions
All US institutions
Donít know 71 2846 13226
29.1% 31.6% 30.4%
No 148 5097 25419
60.7% 56.5% 58.5%
Yes 25 1073 4838
10.2% 11.9% 11.1%
Total respondent count
(Percentages sum to 100%)
244 9016 43483
100.0% 100.0% 100.0%

4.8. Would include on rťsumť City College of San
Francisco
AA institutions
All US institutions
Undergraduate degree/diploma 187 7350 39106
77.6% 82.2% 90.7%
Certificate from an accredited college or university 154 4651 21672
63.9% 52.0% 50.3%
Certificate from an industry-based training program 101 3119 14567
41.9% 34.9% 33.8%
Certificate of completion of free course 73 2336 9934
30.3% 26.1% 23.1%
Digital badge 48 1678 8278
19.9% 18.8% 19.2%
E-portfolio 49 2025 9420
20.3% 22.6% 21.9%
Jobs worked during college 130 4732 29634
53.9% 52.9% 68.8%
Major projects completed during course work 100 3268 22183
41.5% 36.6% 51.5%
Other, please specify 13 499 3478
5.4% 5.6% 8.1%
Total respondent count 241 8941 43097

4.9. I get more actively involved in courses that use technology. City College of San
Francisco
AA institutions
All US institutions
Donít know 8 289 1395
3.3% 3.2% 3.2%
Strongly disagree 21 549 2808
8.6% 6.1% 6.5%
Somewhat disagree 28 796 5210
11.4% 8.9% 12.1%
Neutral 81 2767 14372
33.1% 31.0% 33.4%
Somewhat agree 66 2637 12914
26.9% 29.5% 30.0%
Strongly agree 41 1890 6325
16.7% 21.2% 14.7%
Total respondent count
(Percentages sum to 100%)
245 8928 43024
100.0% 100.0% 100.0%

4.9. I am more likely to skip classes when materials are available online. City College of San
Francisco
AA institutions
All US institutions
Donít know 8 387 1552
3.3% 4.3% 3.6%
Strongly disagree 60 2924 10305
24.6% 32.7% 23.9%
Somewhat disagree 51 1400 6619
20.9% 15.7% 15.4%
Neutral 50 1821 8568
20.5% 20.4% 19.9%
Somewhat agree 56 1564 10910
23.0% 17.5% 25.3%
Strongly agree 19 848 5093
7.8% 9.5% 11.8%
Total respondent count
(Percentages sum to 100%)
244 8944 43047
100.0% 100.0% 100.0%

4.9. I entered college adequately prepared to use technology needed in my courses. City College of San
Francisco
AA institutions
All US institutions
Donít know 5 229 1034
2.0% 2.6% 2.4%
Strongly disagree 14 467 1886
5.7% 5.2% 4.4%
Somewhat disagree 29 818 4156
11.8% 9.2% 9.7%
Neutral 47 1646 8157
19.1% 18.4% 18.9%
Somewhat agree 83 2829 15506
33.7% 31.7% 36.0%
Strongly agree 68 2944 12316
27.6% 33.0% 28.6%
Total respondent count
(Percentages sum to 100%)
246 8933 43055
100.0% 100.0% 100.0%

4.9. Technology makes me feel more connected to the institution. City College of San
Francisco
AA institutions
All US institutions
Donít know 5 258 1127
2.1% 2.9% 2.6%
Strongly disagree 12 417 1698
4.9% 4.7% 3.9%
Somewhat disagree 17 606 2925
7.0% 6.8% 6.8%
Neutral 74 2388 10592
30.5% 26.8% 24.6%
Somewhat agree 82 3130 17246
33.7% 35.1% 40.1%
Strongly agree 53 2118 9425
21.8% 23.8% 21.9%
Total respondent count
(Percentages sum to 100%)
243 8917 43013
100.0% 100.0% 100.0%

4.9. Technology makes me feel connected to other students. City College of San
Francisco
AA institutions
All US institutions
Donít know 10 321 1296
4.1% 3.6% 3.0%
Strongly disagree 16 730 3026
6.5% 8.2% 7.0%
Somewhat disagree 22 971 4651
9.0% 10.9% 10.8%
Neutral 83 2789 12060
33.9% 31.2% 28.0%
Somewhat agree 82 2664 15155
33.5% 29.8% 35.2%
Strongly agree 32 1465 6847
13.1% 16.4% 15.9%
Total respondent count
(Percentages sum to 100%)
245 8940 43035
100.0% 100.0% 100.0%

4.9. Technology makes me feel connected to instructors. City College of San
Francisco
AA institutions
All US institutions
Donít know 9 268 1268
3.7% 3.0% 2.9%
Strongly disagree 22 615 3023
9.0% 6.9% 7.0%
Somewhat disagree 24 787 5071
9.8% 8.8% 11.8%
Neutral 69 2599 12824
28.3% 29.1% 29.8%
Somewhat agree 79 2939 14781
32.4% 32.9% 34.3%
Strongly agree 41 1737 6109
16.8% 19.4% 14.2%
Total respondent count
(Percentages sum to 100%)
244 8945 43076
100.0% 100.0% 100.0%

4.9. Technology interferes with my ability to concentrate and think deeply. City College of San
Francisco
AA institutions
All US institutions
Donít know 9 311 1336
3.7% 3.5% 3.1%
Strongly disagree 53 2538 8870
21.6% 28.4% 20.6%
Somewhat disagree 39 1666 8864
15.9% 18.6% 20.6%
Neutral 67 2287 11250
27.3% 25.6% 26.1%
Somewhat agree 56 1455 9325
22.9% 16.3% 21.7%
Strongly agree 21 679 3406
8.6% 7.6% 7.9%
Total respondent count
(Percentages sum to 100%)
245 8936 43051
100.0% 100.0% 100.0%

4.9. I am concerned that technology advances may increasingly invade my privacy. City College of San
Francisco
AA institutions
All US institutions
Donít know 9 335 1360
3.7% 3.8% 3.2%
Strongly disagree 17 720 2607
6.9% 8.1% 6.1%
Somewhat disagree 27 790 4065
11.0% 8.9% 9.4%
Neutral 52 2210 10145
21.2% 24.8% 23.6%
Somewhat agree 72 2612 14586
29.4% 29.3% 33.9%
Strongly agree 68 2257 10268
27.8% 25.3% 23.9%
Total respondent count
(Percentages sum to 100%)
245 8924 43031
100.0% 100.0% 100.0%

4.9. In-class use of mobile devices is distracting for me. City College of San
Francisco
AA institutions
All US institutions
Donít know 7 350 1331
2.9% 3.9% 3.1%
Strongly disagree 42 1851 6467
17.2% 20.7% 15.0%
Somewhat disagree 41 1335 6433
16.8% 14.9% 14.9%
Neutral 56 2229 10418
23.0% 24.9% 24.2%
Somewhat agree 71 1932 11498
29.1% 21.6% 26.7%
Strongly agree 27 1247 6916
11.1% 13.9% 16.1%
Total respondent count
(Percentages sum to 100%)
244 8944 43063
100.0% 100.0% 100.0%

4.9. In-class use of mobile devices is distracting for other students. City College of San
Francisco
AA institutions
All US institutions
Donít know 16 637 2416
6.6% 7.1% 5.6%
Strongly disagree 25 1083 3919
10.2% 12.1% 9.1%
Somewhat disagree 35 1057 5017
14.3% 11.8% 11.7%
Neutral 56 2380 10795
23.0% 26.6% 25.1%
Somewhat agree 70 2294 13129
28.7% 25.7% 30.5%
Strongly agree 42 1490 7776
17.2% 16.7% 18.1%
Total respondent count
(Percentages sum to 100%)
244 8941 43052
100.0% 100.0% 100.0%

4.9. In-class use of mobile devices is distracting for instructors. City College of San
Francisco
AA institutions
All US institutions
Donít know 18 765 3241
7.4% 8.6% 7.5%
Strongly disagree 20 806 2783
8.2% 9.0% 6.5%
Somewhat disagree 32 909 4152
13.1% 10.2% 9.6%
Neutral 50 2288 10420
20.5% 25.6% 24.2%
Somewhat agree 77 2547 14232
31.6% 28.5% 33.1%
Strongly agree 47 1630 8220
19.3% 18.2% 19.1%
Total respondent count
(Percentages sum to 100%)
244 8945 43048
100.0% 100.0% 100.0%

4.9. Multitasking with my technology devices sometimes prevents me from concentrating Ö. City College of San
Francisco
AA institutions
All US institutions
Donít know 7 309 1251
2.9% 3.5% 2.9%
Strongly disagree 31 1446 4091
12.8% 16.2% 9.5%
Somewhat disagree 29 1280 5232
11.9% 14.3% 12.2%
Neutral 57 2155 9187
23.5% 24.2% 21.4%
Somewhat agree 75 2532 15387
30.9% 28.4% 35.8%
Strongly agree 44 1199 7869
18.1% 13.4% 18.3%
Total respondent count
(Percentages sum to 100%)
243 8921 43017
100.0% 100.0% 100.0%

4.9. I like to keep my online academic and social lives separate. City College of San
Francisco
AA institutions
All US institutions
Donít know 13 327 1430
5.3% 3.7% 3.3%
Strongly disagree 5 260 1022
2.1% 2.9% 2.4%
Somewhat disagree 14 346 2487
5.8% 3.9% 5.8%
Neutral 45 1517 7900
18.5% 17.0% 18.4%
Somewhat agree 60 1831 11139
24.7% 20.5% 25.9%
Strongly agree 106 4663 19070
43.6% 52.1% 44.3%
Total respondent count
(Percentages sum to 100%)
243 8944 43048
100.0% 100.0% 100.0%

4.9. I wish Iíd been better prepared to use institution-specific technology. City College of San
Francisco
AA institutions
All US institutions
Donít know 15 400 1778
6.2% 4.5% 4.1%
Strongly disagree 26 1288 4700
10.7% 14.4% 10.9%
Somewhat disagree 33 1092 5767
13.6% 12.2% 13.4%
Neutral 77 2735 12896
31.8% 30.6% 30.0%
Somewhat agree 56 2078 11555
23.1% 23.3% 26.9%
Strongly agree 35 1341 6322
14.5% 15.0% 14.7%
Total respondent count
(Percentages sum to 100%)
242 8934 43018
100.0% 100.0% 100.0%

4.9. I wish Iíd been better prepared to use basic software. City College of San
Francisco
AA institutions
All US institutions
Donít know 17 363 1658
7.0% 4.1% 3.9%
Strongly disagree 47 2029 8259
19.3% 22.7% 19.2%
Somewhat disagree 23 1219 7048
9.4% 13.6% 16.4%
Neutral 79 2500 12315
32.4% 28.0% 28.6%
Somewhat agree 41 1663 9056
16.8% 18.6% 21.0%
Strongly agree 37 1159 4704
15.2% 13.0% 10.9%
Total respondent count
(Percentages sum to 100%)
244 8933 43040
100.0% 100.0% 100.0%

For question 4.11, respondents ranked up to eight items 1Ė8, with 1 representing the action done first.
The values reported here are the average rank of each item and the number of respondents ranking each item.

4.11. Tech support City College of San
Francisco
AA institutions
All US institutions
Ask friends Mean 4.4 4.6 3.6
N 220 8138 40237
Ask family Mean 6.9 5.7 6.1
N 220 8138 40237
Ask instructors or teaching assistants Mean 4.9 4.6 5.1
N 220 8138 40237
Search Google, YouTube, or another online source Mean 2.9 3.3 3.0
N 220 8138 40237
Contact the company or vendor Mean 7.7 7.4 7.4
N 220 8138 40237
Use institution help desk services Mean 6.5 6.0 6.1
N 220 8138 40237
Figure it out on my own Mean 3.1 3.2 2.9
N 220 8138 40237
Other Mean 8.5 8.2 8.3
N 220 8138 40237

5.1. Number of internet-capable devices owned City College of San
Francisco
AA institutions
All US institutions
None 5 154 692
2.0% 1.7% 1.6%
One 30 720 2284
12.2% 8.0% 5.2%
Two 71 2131 13754
29.0% 23.6% 31.6%
Three 65 2756 14703
26.5% 30.5% 33.7%
Four 29 1489 6507
11.8% 16.5% 14.9%
Five 17 614 2230
6.9% 6.8% 5.1%
Six or more 28 1181 3424
11.4% 13.1% 7.9%
Total respondent count
(Percentages sum to 100%)
245 9045 43594
100.0% 100.0% 100.0%

5.2a. In-class experience: Smartphone City College of San
Francisco
AA institutions
All US institutions
N/A 19 1143 3354
7.9% 12.7% 7.8%
Banned from using it in class 36 1582 8704
14.9% 17.6% 20.1%
Discouraged from using it in class 76 2744 18760
31.4% 30.6% 43.3%
Neither discouraged nor encouraged 87 2691 10063
36.0% 30.0% 23.3%
Encouraged to use it in class 24 644 2007
9.9% 7.2% 4.6%
Required to use it in class 0 162 389
0.0% 1.8% 0.9%
Total respondent count
(Percentages sum to 100%)
242 8966 43277
100.0% 100.0% 100.0%

5.2a. In-class experience: Tablet City College of San
Francisco
AA institutions
All US institutions
N/A 50 2261 11738
20.7% 25.3% 27.2%
Banned from using it in class 13 560 2440
5.4% 6.3% 5.6%
Discouraged from using it in class 34 969 6224
14.0% 10.8% 14.4%
Neither discouraged nor encouraged 113 3873 18054
46.7% 43.4% 41.8%
Encouraged to use it in class 30 1090 4277
12.4% 12.2% 9.9%
Required to use it in class 2 180 477
0.8% 2.0% 1.1%
Total respondent count
(Percentages sum to 100%)
242 8933 43210
100.0% 100.0% 100.0%

5.2a. In-class experience: Laptop City College of San
Francisco
AA institutions
All US institutions
N/A 27 1234 2950
11.3% 13.8% 6.8%
Banned from using it in class 10 424 1997
4.2% 4.7% 4.6%
Discouraged from using it in class 28 898 7208
11.7% 10.0% 16.6%
Neither discouraged nor encouraged 127 4135 20195
53.1% 46.1% 46.6%
Encouraged to use it in class 37 1734 8836
15.5% 19.3% 20.4%
Required to use it in class 10 542 2118
4.2% 6.0% 4.9%
Total respondent count
(Percentages sum to 100%)
239 8967 43304
100.0% 100.0% 100.0%

5.2a. In-class experience: Wearable technologies City College of San
Francisco
AA institutions
All US institutions
N/A 128 4817 25910
54.0% 54.1% 60.0%
Banned from using it in class 15 522 1965
6.3% 5.9% 4.6%
Discouraged from using it in class 21 595 2976
8.9% 6.7% 6.9%
Neither discouraged nor encouraged 66 2589 11254
27.8% 29.1% 26.1%
Encouraged to use it in class 6 272 816
2.5% 3.1% 1.9%
Required to use it in class 1 114 232
0.4% 1.3% 0.5%
Total respondent count
(Percentages sum to 100%)
237 8909 43153
100.0% 100.0% 100.0%

5.2b. In-class smartphone use City College of San
Francisco
AA institutions
All US institutions
Take notes 39 1516 4679
16.3% 17.2% 10.9%
Engage in nonclass activities 69 2333 17582
28.9% 26.4% 41.1%
Make other connections with the learning material 106 3155 15584
44.4% 35.8% 36.4%
User for instructor-directed activities 44 1494 7285
18.4% 16.9% 17.0%
Do not typically use in class 85 3740 16115
35.6% 42.4% 37.7%
Total respondent count 239 8821 42794

5.2b. In-class tablet use City College of San
Francisco
AA institutions
All US institutions
Take notes 43 1696 7260
18.7% 19.7% 17.5%
Engage in nonclass activities 33 789 4620
14.3% 9.2% 11.1%
Make other connections with the learning material 57 2122 9137
24.8% 24.7% 22.0%
User for instructor-directed activities 32 1244 5304
13.9% 14.5% 12.8%
Do not typically use in class 134 5099 26843
58.3% 59.3% 64.7%
Total respondent count 230 8596 41498

5.2b. In-class laptop use City College of San
Francisco
AA institutions
All US institutions
Take notes 70 2876 19710
29.8% 32.4% 45.8%
Engage in nonclass activities 36 1272 12467
15.3% 14.3% 29.0%
Make other connections with the learning material 72 3290 20178
30.6% 37.1% 46.9%
User for instructor-directed activities 60 2556 16244
25.5% 28.8% 37.8%
Do not typically use in class 104 3572 12297
44.3% 40.3% 28.6%
Total respondent count 235 8868 43016

5.3a. Physical or learning disability that requires accessible or adaptive technologies City College of San
Francisco
AA institutions
All US institutions
No. 220 8111 40299
89.8% 89.8% 92.6%
Yes, I have one or more physical disabilities. 4 199 708
1.6% 2.2% 1.6%
Yes, I have one or more learning disabilities. 10 263 1060
4.1% 2.9% 2.4%
Yes, I have both physical and learning disabilities. 3 89 269
1.2% 1.0% 0.6%
Prefer not to answer 8 368 1197
3.3% 4.1% 2.7%
Total respondent count
(Percentages sum to 100%)
245 9030 43533
100.0% 100.0% 100.0%

5.3b. Institution support of needed accessible or adaptive technologies City College of San
Francisco
AA institutions
All US institutions
Not provided with needed technologies 2 44 161
13.3% 8.6% 8.5%
Poor 2 62 223
13.3% 12.1% 11.8%
Fair 3 62 314
20.0% 12.1% 16.6%
Neutral 4 111 425
26.7% 21.6% 22.4%
Good 4 121 431
26.7% 23.5% 22.7%
Excellent 0 89 280
0.0% 17.3% 14.8%
Donít know 0 25 61
0.0% 4.9% 3.2%
Total respondent count
(Percentages sum to 100%)
15 514 1895
100.0% 100.0% 100.0%

For the next set of questions, respondents were asked to rate themselves on a scale of 0Ė100.

6.1a. Disposition towards IT City College of San
Francisco
AA institutions
All US institutions
Reluctant vs. Enthusiast Mean 63.6 64.4 62.0
SD 29.5 28.6 26.7
N 210 7715 38185
Late adopter vs. Early adopter Mean 58.1 58.9 56.7
SD 28.1 28.4 26.4
N 199 7508 37816
Technophobe vs. Technophile Mean 61.2 60.3 58.9
SD 25.8 27.6 25.8
N 189 7040 36023
Skeptic vs. Cheerleader Mean 55.4 57.5 55.4
SD 25.3 25.6 23.2
N 192 7187 36360
By-the-book vs. Experimenter Mean 58.0 57.8 55.0
SD 27.0 27.2 25.0
N 193 7392 37170
Critic vs. Supporter Mean 58.1 59.0 56.6
SD 26.0 26.9 24.4
N 193 7282 36559
Conservative vs. Radical Mean 55.8 53.1 52.4
SD 23.2 24.3 21.8
N 178 6749 34308

6.1b. Attitude towards IT City College of San
Francisco
AA institutions
All US institutions
Dissatisfied vs. Satisfied Mean 58.9 62.6 60.0
SD 27.9 26.8 23.8
N 206 7669 38112
Discontent vs. Content Mean 57.7 61.8 59.5
SD 27.7 26.2 23.4
N 199 7502 37525
Perturbed vs. Pleased Mean 58.2 61.6 59.4
SD 27.2 26.4 23.3
N 192 7440 37036
Burdensome vs. Beneficial Mean 59.6 64.4 62.0
SD 31.5 29.4 26.8
N 191 7528 37507
Useless vs. Useful Mean 61.4 67.1 65.7
SD 32.7 30.4 28.0
N 199 7558 37641
Distraction vs. Enhancement Mean 57.9 61.6 57.6
SD 28.9 28.5 25.6
N 185 7316 36497

6.1c. Usage of IT City College of San
Francisco
AA institutions
All US institutions
Never connected vs. Always connected Mean 61.7 66.2 64.9
SD 29.7 30.4 28.3
N 207 7746 38525
Peripheral vs. Central Mean 59.2 61.2 59.0
SD 24.8 24.9 22.7
N 190 7050 35634
Old media vs. New media Mean 59.9 63.4 61.4
SD 26.2 26.3 24.1
N 192 7280 36700
Infrequent vs. Frequent Mean 63.5 67.3 66.2
SD 30.1 29.5 28.0
N 196 7449 37345

6.2. Gender City College of San
Francisco
AA institutions
All US institutions
Male 106 3283 15642
43.4% 36.3% 35.8%
Female 123 5553 27190
50.4% 61.5% 62.3%
Other 1 32 221
0.4% 0.4% 0.5%
Prefer not to answer 14 167 590
5.7% 1.8% 1.4%
Total respondent count
(Percentages sum to 100%)
244 9035 43643
100.0% 100.0% 100.0%

6.3. Academic goal City College of San
Francisco
AA institutions
All US institutions
Digital badges that certify my skills 47 1276 5264
19.5% 14.2% 12.2%
A vocational/occupational certificate 65 1432 3902
27.0% 16.0% 9.0%
An associateís degree 109 5376 8319
45.2% 60.0% 19.2%
A bachelorís degree 137 5178 34153
56.8% 57.7% 78.9%
A masterís degree 67 2763 16812
27.8% 30.8% 38.8%
A doctoral degree 25 1045 6293
10.4% 11.7% 14.5%
Another professional degree 15 629 4379
6.2% 7.0% 10.1%
Other, please describe 4 248 794
1.7% 2.8% 1.8%
N/A 5 350 1391
2.1% 3.9% 3.2%
Total respondent count 241 8967 43294

6.4. Major City College of San
Francisco
AA institutions
All US institutions
Agriculture and natural resources 1 77 710
0.4% 0.9% 1.6%
Biological/life sciences 18 521 3852
7.4% 5.8% 8.8%
Business, management, marketing 33 1338 6099
13.5% 14.8% 14.0%
Communications/journalism 9 187 1821
3.7% 2.1% 4.2%
Computer and information sciences 40 938 2922
16.4% 10.4% 6.7%
Education, including physical education 8 523 3058
3.3% 5.8% 7.0%
Engineering and architecture 22 534 3911
9.0% 5.9% 9.0%
Fine and performing arts 10 227 1560
4.1% 2.5% 3.6%
Health sciences, including professional programs 37 2145 6574
15.2% 23.7% 15.1%
Humanities 6 145 1247
2.5% 1.6% 2.9%
Liberal arts/general studies 10 200 1509
4.1% 2.2% 3.5%
Manufacturing, construction, repair, or transportation 0 110 180
0.0% 1.2% 0.4%
Physical sciences, including mathematical sciences 1 133 1220
0.4% 1.5% 2.8%
Public administration; legal, social, and protective services 4 283 903
1.6% 3.1% 2.1%
Social sciences 11 424 3568
4.5% 4.7% 8.2%
Other major not described above 26 878 3512
10.7% 9.7% 8.1%
Undecided 8 380 976
3.3% 4.2% 2.2%
Total respondent count
(Percentages sum to 100%)
244 9043 43622
100.0% 100.0% 100.0%

6.5. Part time or full time City College of San
Francisco
AA institutions
All US institutions
Part time 98 4291 7639
40.2% 47.6% 17.6%
Full time 146 4719 35863
59.8% 52.4% 82.4%
Total respondent count
(Percentages sum to 100%)
244 9010 43502
100.0% 100.0% 100.0%

6.6. Ethnicity City College of San
Francisco
AA institutions
All US institutions
American Indian/Native American/Alaskan native 9 296 1102
3.6% 3.3% 2.5%
Asian/Pacific Islander 104 639 5326
42.1% 7.1% 12.2%
Black/African American 14 1156 3309
5.7% 12.8% 7.6%
Hispanic/Latino 38 2079 7517
15.4% 23.0% 17.2%
White 74 4842 27396
30.0% 53.5% 62.7%
Other 19 349 1122
7.7% 3.9% 2.6%
Prefer not to answer 22 568 1980
8.9% 6.3% 4.5%
Total respondent count 247 9052 43684

6.7. On/off campus City College of San
Francisco
AA institutions
All US institutions
On campus 4 123 13148
1.6% 1.4% 30.3%
Off campus 241 8862 30315
98.4% 98.6% 69.7%
Total respondent count
(Percentages sum to 100%)
245 8985 43463
100.0% 100.0% 100.0%

6.8. First person in immediate family to attend college City College of San
Francisco
AA institutions
All US institutions
No 142 5834 31463
58.0% 64.5% 72.1%
Yes 99 2954 11347
40.4% 32.7% 26.0%
Prefer not to answer 4 254 823
1.6% 2.8% 1.9%
Total respondent count
(Percentages sum to 100%)
245 9042 43633
100.0% 100.0% 100.0%

6.9. Received free or reduced lunches in high school City College of San
Francisco
AA institutions
All US institutions
No 145 5401 30534
59.7% 59.7% 70.0%
Yes 78 3131 11538
32.1% 34.6% 26.4%
Prefer not to answer 20 508 1552
8.2% 5.6% 3.6%
Total respondent count
(Percentages sum to 100%)
243 9040 43624
100.0% 100.0% 100.0%