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How do I access the CCSF Wi-Fi Network? How do I sign up? |
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You need to sign up a Wi-Fi account first before connecting to the CCSF Wi-Fi Network. Please get more details from our Sign Up home page. |
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Can I sign up more than one laptop or WiFi-enabled device at the same time? |
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Yes, each user can sign up for two devices (laptop or WiFi-enabled device). |
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What are the hardware requirements to use the wireless network? |
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You'll need the following:
- Laptop, notebook, or WiFi-enabled device
- Operating system that supports wireless and WPA (i.e. Win XP with Service Pack 2 or MAC OS X)
- Wireless network card compatible with WPA
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Do you support Linux, iPhone & iPod touch? |
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We offer Wi-Fi support on iPhone & iPod touch but not Linux. |
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Do I need a username and password to login to the network? |
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No! The new Wi-Fi system no longer requires login. Your Wi-Fi account will be authenticated by your wireless card physical address. |
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If you provide the incorrect wireless card physical address on the online sign-up form, your portable device will be unable to get on to the Internet through our network. |
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Do I need to sign up every semester? |
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No! But if your account is not being used throughout the semester, it will automatically be removed from our system. |
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What is the Network Use Policy? |
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What is the wireless coverage on campus? Where are the hotspots? |
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What is the SSID and WPA key? |
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SSID: |
CCSF WiFi |
WPA key: |
freewireless4all |
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What is a wireless card physical address and how do I find mine? |
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Every network card has a Media Access Control "address," also known as physical address that uniquely identifies that card. It is made up of 12 characters (6 pairs of 2) which is expressed as 00:12:34:56:78:ab (or separated by dashes "-" i.e. 00-12-34-56-78-ab). Think of it as a Serial Number. You can find out how to display your physical address by referring to Find Wireless Card Physical Address page. |
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Do I need to logout when I am finished? |
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No! The new Wi-Fi system no longer requires logout. |
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I have changed a laptop or WiFi-enabled device that has a different physical address. |
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I have replaced a new wireless card. |
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Is there technical support provided? |
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You can also look through this FAQ page, the Troubleshooting Guide page or send a detailed e-mail to wlan@ccsf.edu and we will try to help as time and resources are available. |
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I have not yet received a confirmation email from wlan@ccsf.edu. |
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We no longer send out a confirmation email about your new Wi-Fi account. After you sign up for two business days, please follow the instructions to connect your device to the CCSF Wi-Fi Network: Connect to Wi-Fi |
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How do I print from the CCSF Wi-Fi Network? |
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Unfortunately, you are unable to print directly from the CCSF Wi-Fi Network. You can, however, copy your work on to a floppy disk or a flash drive or e-mail the document to yourself and go to one of the computer labs on campus to print. |
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How do I connect to the wireless network using some form of WEP? |
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The CCSF Wi-Fi Network is using WPA, the latest wireless encryption scheme. Unfortunately, WPA and WEP are not compatible. You may have to upgrade your operating system and/or network card. |
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